Is TIM down right now? Live status and outage tracker

TIM outages and problems

User reports, last 24 hours

2,621 reports in total, counted in 15-minute windows

In the last hour, 15 problem reports came in for TIM, against about 15 at this time on a usual day. Over the last 24 hours there were 2,621 reports. Most recent reports were about mobile internet (27%) and broadband internet (25%). The last spike in reports was 1 h ago and lasted 15 min. These are user reports from Italy, where most people report TIM problems.

60 30

24 h ago18 h12 h6 hNow

• NormalClose to the usual level23 h 15 min · 2,579 reports
• ElevatedMore than 1.5 times the usual level45 min · 42 reports
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAbout 15 an hour now

Reports, last hour

15

69% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

55

55 reports, 15 h ago

In the past 24 hours, 2,621 user reports came in for TIM. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 55 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 1 h ago

  Lasted 15 min
  19peak reports
• Elevated reports
  Ended 24 h ago

  Lasted 30 min
  12peak reports

TIM in November 2026

Problem reports in November (since 3 November)

2,785

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for TIM.

1. Mobile Internet27%
2. Broadband Internet25%
3. WiFi17%
4. No Signal11%
5. Total blackout9%
6. Voice calls5%

Share of 1,052 recent reports that said what was wrong.

TIM problem spikes, last 30 days

Since 3 November, TIM had no outage spikes, but 5 periods of elevated reports. The longest lasted 1 h 17 min, on 4 November.

• Elevated reports
  Thu 5 Nov, 01:22–01:37

  Lasted 15 min
  20peak reports
• Elevated reports
  Wed 4 Nov, 22:30–23:00

  Lasted 29 min
  42peak reports
• Elevated reports
  Wed 4 Nov, 21:53–22:11

  Lasted 18 min
  55peak reports
• Elevated reports
  Wed 4 Nov, 02:13–03:29

  Lasted 1 h 17 min
  21peak reports
• Elevated reports
  Wed 4 Nov, 00:25–00:47

  Lasted 22 min
  26peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

• Italy2,672
• Brazil1,169

Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix TIM not working

TIM is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not TIM.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While TIM is down: what to use instead

• tim.it in a browser If the MyTIM app will not load, try the website for bill checks and top-ups when login still works there.
• MyTIM app If the website loops or shows a blank page, the app may still handle account details and payments on your phone.
• 119 phone support If chat or contact forms fail, call customer care from a line that can place calls.
• Backup connection Use Wi-Fi or a second SIM from Vodafone, WINDTRE, or Iliad if mobile data is the part failing.

Problems at the same time as TIM

Since 3 November, all 5 of TIM's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report TIM problems

The busiest hour for reports about TIM is 11:00 to 12:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

TIM IP address, servers and network

Service updates from @tim_official

No posts about problems from @tim_official in the last 14 days. The latest is from .