ADP outages and problems
In the past 24 hours, 191 user reports came in for ADP. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 10 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about ADP
What went wrong
What people said was wrong in recent problem reports for ADP worldwide.
Share of 137 recent reports that said what was wrong, from every country listed below.
ADP reports around the world
In the last 24 hours, 462 problem reports about ADP came in from 7 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 13 | 443 |
| Canada | Normal | 1 | 10 |
| The UK | Normal | 1 | 2 |
| The Netherlands | Normal | 0 | 3 |
| India | Normal | 0 | 2 |
| Colombia | Normal | 0 | 1 |
| Japan | Normal | 0 | 1 |
| Argentina | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| Brazil | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 32 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
ADP problem spikes, last 30 days
Since 28 October, ADP had 7 outage spikes and 7 periods of elevated reports. The longest lasted 14 h 29 min, on 28 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 1,418 reports (outage spike that day)
- Thu 29 Oct: 1,299 reports (outage spike that day)
- Fri 30 Oct: 1,051 reports (outage spike that day)
- Sat 31 Oct: 192 reports (outage spike that day)
- Sun 1 Nov: no data
-
Outage
Sat 31 Oct, 01:08–01:31Lasted 23 min13peak reports
-
Outage
Fri 30 Oct, 21:06–22:01Lasted 55 min18peak reports
-
Elevated reports
Fri 30 Oct, 20:14–20:36Lasted 22 min16peak reports
-
Outage
Fri 30 Oct, 18:03–19:22Lasted 1 h 20 min49peak reports
-
Outage
Fri 30 Oct, 17:13–17:39Lasted 26 min22peak reports
-
Outage
Fri 30 Oct, 03:58–08:42Lasted 4 h 44 min40peak reports
-
Elevated reports
Fri 30 Oct, 01:35–01:56Lasted 21 min13peak reports
-
Elevated reports
Fri 30 Oct, 00:10–00:26Lasted 16 min10peak reports
6 earlier spikes in this period.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US6,056
- Canada87
- The UK24
- India17
- The Netherlands10
- The Philippines10
- Brazil8
- France7
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix ADP not working
ADP is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach adp.com over your own connection, right now. Nothing is sent to us or stored.
Check ADP's status page first
Open the official status page and look for a broad outage. If one is listed, wait for ADP to fix it; if not, open ADP in a private browser window and sign in again.
Clear site data for ADP
Clear cookies and site data for the ADP domain, then reload the sign-in page. Old session cookies cause loops where the page bounces back to login or shows a blank screen. That clears the loop.
Reset your ADP password
Use the Forgot your password link on the sign-in page and follow the email or text prompt. If your company uses single sign-on, go through your work portal instead, because resetting a separate ADP password will not fix a blocked SSO account.
Reinstall ADP Mobile Solutions
Delete the ADP Mobile Solutions app, then install it again from the App Store or Google Play. Restart your phone and sign in with the same user ID; if the app still rejects it, ask your payroll or HR admin to check your account status and any device restrictions.
While ADP is down: what to use instead
- Desktop site Try the desktop site if the app hangs.
- Bank app When a paycheck is due and you only need to confirm that the deposit arrived, check your bank or card app instead of waiting on the payroll portal.
- Payroll administrator Contact your payroll administrator for a stuck W-2 or time correction.
- Official status page Before you retry a failed login or a time punch that did not save, check the official status page to see whether ADP has posted a known issue.
Fix ADP on Windows, Mac, Android and iPhone
ADP on Windows
- Fix
- Clear your browser's cache and cookies, disable ad-blockers, or try accessing the ADP portal using an incognito window. You can also temporarily disable any active VPNs that might interfere with secure ADP connections.
- Check
- Try opening the ADP login page in a different web browser, or check if other secure HTTPS websites are loading correctly. If you see a connection error, verify your network connection is active.
ping adp.comTest whether ADP's servers replynslookup adp.comCheck that ADP's DNS resolvestracert adp.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadADP on Mac
- Fix
- Clear the website data in Safari or Chrome, disable active browser extensions, and ensure your system time is set automatically to avoid security certificate issues with ADP. If the issue persists, try switching to a different web browser.
- Check
- Attempt to load the ADP login page in a private browsing window to rule out local cache issues. Check if your network connection is stable by accessing other secure sites.
ping -c 4 adp.comTest whether ADP's servers replynslookup adp.comCheck that ADP's DNS resolvestraceroute adp.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadADP on Android
- Fix
- Clear the cache and data for the ADP Mobile Solutions app in your device's storage settings, or reinstall the app from the Google Play Store. Ensure your Android system WebView is updated to the latest version.
- Check
- Check the Google Play Store to see if an update is available for the ADP Mobile Solutions app. Alternatively, try logging into the ADP website using a mobile browser to see if the service itself is reachable.
ADP on iPhone and iPad
- Fix
- Force close the ADP Mobile Solutions app and relaunch it, or delete and reinstall the app from the App Store. Ensure your iOS device is not running a VPN that blocks secure enterprise traffic.
- Check
- Look for pending updates for the ADP app in the App Store, or try accessing the ADP portal via Safari. If the website works but the app does not, the issue is likely app-specific.
Biggest ADP problems so far
-
1
OutageLasted 14 h 29 min248reports in 15 min
-
2
OutageLasted 7 h 30 min71reports in 15 min
-
3
OutageLasted 1 h 20 min49reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as ADP
Since 28 October, all 14 of ADP's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own14 times
- Walmart.com11 times
- OpenAI10 times
- Call of Duty10 times
- Capital One9 times
- Google9 times
How many of ADP's spikes overlapped one of theirs.
During the latest spike
ADP: Sat 31 Oct, 01:08 to 01:31
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 00:04
- Capital One, outage,30 Oct 12:43 to 06:42
- Optimum / Cablevision, outage,30 Oct 20:10 to 05:54
- HargreavesLansdown, outage,30 Oct 20:26 to 04:01
- TD Bank, outage,30 Oct 20:43 to 02:01
- McDonald's App, outage,00:19 to 06:04
- Paramount+, outage,00:34 to 01:34
- YouTube, outage,00:49 to 1 Nov 00:04
14 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report ADP problems
The busiest hour for reports about ADP is 14:00 to 15:00 Central European time, and the busiest day is Friday.
By hour of the day
- 00:00 to 01:00: 1.3 reports on an average day
- 01:00 to 02:00: 1 report on an average day
- 02:00 to 03:00: 1.1 reports on an average day
- 03:00 to 04:00: 1.2 reports on an average day
- 04:00 to 05:00: 0.33 reports on an average day
- 05:00 to 06:00: 1.2 reports on an average day
- 06:00 to 07:00: 0.23 reports on an average day
- 07:00 to 08:00: 0.16 reports on an average day
- 08:00 to 09:00: 0.27 reports on an average day
- 09:00 to 10:00: 0.34 reports on an average day
- 10:00 to 11:00: 0.58 reports on an average day
- 11:00 to 12:00: 1.1 reports on an average day
- 12:00 to 13:00: 1.7 reports on an average day
- 13:00 to 14:00: 4 reports on an average day
- 14:00 to 15:00: 4.2 reports on an average day
- 15:00 to 16:00: 3.7 reports on an average day
- 16:00 to 17:00: 3.5 reports on an average day
- 17:00 to 18:00: 2.1 reports on an average day
- 18:00 to 19:00: 1.4 reports on an average day
- 19:00 to 20:00: 1.6 reports on an average day
- 20:00 to 21:00: 1.5 reports on an average day
- 21:00 to 22:00: 0.9 reports on an average day
- 22:00 to 23:00: 1.7 reports on an average day
- 23:00 to 00:00: 1.9 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 0 reports on an average Wednesday
- Thursday: 69 reports on an average Thursday
- Friday: 135 reports on an average Friday
- Saturday: 45 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 23 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when ADP goes down
ADP runs payroll, time and attendance, HR, and benefits for employers, and employees often use it through a portal or mobile app on payday. An outage can stall pay runs and leave employee self-service pages stuck.
Sign-in trouble often shows up first: the login page spins or the mobile app sends you back to the password screen. Payroll runs stall. Admins may also find reports failing to load and direct deposit files stuck in processing while other parts of the service work. Time and attendance can break on its own, so punches from a clock or browser go missing, and problems are often partial or regional; the official status page covers confirmed incidents and planned maintenance, while the status at the top of each page counts user problem reports in 15-minute windows over the last 24 hours and does not ping or probe the service.
ADP IP address, servers and network
- IPv4 addresses
- 2.20.142.130
Show all 2
- 2.20.143.114
- IPv6
- Not offered
- Network
- AS20940 · Akamai International B.V., registered in the Netherlands
- Served through
- Akamai
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by DigiCert Inc, valid until 9 Dec 2026 (38 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 916 ms
Checked from our server in Frankfurt, Germany, 31 h ago, for www.adp.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.adp.com. Fastest from Los Angeles (361 ms), slowest from Singapore (784 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 501 ms | 2.16.241.223 |
| ViennaAustria | Up | 524 ms | 95.101.23.104 |
| MilanItaly | Up | 407 ms | 2.22.248.158 |
| ParisFrance | Up | 656 ms | 23.222.250.244 |
| AmsterdamNetherlands | Up | 595 ms | 2.19.195.64 |
| MadridSpain | Up | 574 ms | 2.23.237.34 |
| WarsawPoland | Up | 545 ms | 23.219.79.203 |
| Los AngelesUSA | Up | 361 ms | 23.210.216.146 |
| São PauloBrazil | Up | 605 ms | 2.18.127.227 |
| SingaporeSingapore | Up | 784 ms | 23.40.40.34 |
| TokyoJapan | Up | 647 ms | 23.192.45.233 |
Checked with check-host.net from its servers in these cities 31 h ago, for www.adp.com. Time is how long each server took to load the page.
ADP FAQ
Is ADP down right now?
Why does ADP Workforce Now keep telling me my session has expired?
Why is my paycheck or pay stub missing from ADP after payday?
Does the ADP Mobile Solutions app show the same thing as the website?
Why can't I find my W-2 in ADP?
How we track ADP
The status on this page comes from user-submitted problem reports for ADP, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ADP, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from ADP's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.