BBC iPlayer outages and problems
In the past 24 hours, 219 user reports came in for BBC iPlayer. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 14 reports, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
-
Elevated reports
Ended 2 h agoLasted 15 min13peak reports
-
Elevated reports
Ended 5 h agoLasted 15 min14peak reports
BBC iPlayer in October 2026
- Problem reports in October (since 27 October)
- 254
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for BBC iPlayer.
Share of 28 recent reports that said what was wrong.
Where BBC iPlayer problem reports come from
The map shows where recent problem reports for BBC iPlayer came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
BBC iPlayer problem spikes, last 30 days
Since 27 October, BBC iPlayer had no outage spikes, but 2 periods of elevated reports. The longest lasted 21 min, on 28 October.
-
Elevated reports
Wed 28 Oct, 22:20–22:41Lasted 21 min13peak reports
-
Elevated reports
Wed 28 Oct, 18:56–19:11Lasted 15 min14peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix BBC iPlayer not working
BBC iPlayer is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach bbc.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not BBC iPlayer.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as BBC iPlayer
Since 27 October, all 2 of BBC iPlayer's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football2 times
- Honda Link2 times
- Character.AI2 times
- ADP2 times
- YouTube2 times
- USPS2 times
How many of BBC iPlayer's spikes overlapped one of theirs.
During the latest spike
BBC iPlayer: Wed 28 Oct, 22:20 to 22:41
- ESPN Fantasy Football, outage,27 Oct 19:50 to 29 Oct 00:11
- Honda Link, outage,12:11 to 22:26
- Character.AI, outage,12:26 to 29 Oct 00:11
- ADP, outage,12:41 to 23:56
- YouTube, outage,15:11 to 23:41
- USPS, outage,15:26 to 29 Oct 00:11
- Fanduel, outage,15:41 to 29 Oct 00:11
- 3 (Three), outage,16:26 to 29 Oct 00:11
34 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report BBC iPlayer problems
The busiest hour for reports about BBC iPlayer is 23:00 to 00:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.54 reports on an average day
- 01:00 to 02:00: 0.05 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0.08 reports on an average day
- 04:00 to 05:00: 0.01 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0.04 reports on an average day
- 07:00 to 08:00: 0.05 reports on an average day
- 08:00 to 09:00: 0.46 reports on an average day
- 09:00 to 10:00: 0.49 reports on an average day
- 10:00 to 11:00: 0.24 reports on an average day
- 11:00 to 12:00: 0.28 reports on an average day
- 12:00 to 13:00: 0.21 reports on an average day
- 13:00 to 14:00: 0.28 reports on an average day
- 14:00 to 15:00: 0.41 reports on an average day
- 15:00 to 16:00: 0.32 reports on an average day
- 16:00 to 17:00: 0.43 reports on an average day
- 17:00 to 18:00: 0.73 reports on an average day
- 18:00 to 19:00: 0.87 reports on an average day
- 19:00 to 20:00: 0.61 reports on an average day
- 20:00 to 21:00: 0.89 reports on an average day
- 21:00 to 22:00: 1.1 reports on an average day
- 22:00 to 23:00: 0.83 reports on an average day
- 23:00 to 00:00: 1.7 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 8 reports on an average Tuesday
- Wednesday: 67 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
BBC iPlayer IP address, servers and network
Checking bbc.co.uk from our server…
How we track BBC iPlayer
The status on this page comes from user-submitted problem reports for BBC iPlayer, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for BBC iPlayer, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. BBC iPlayer doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.