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Is Chase down right now? Live status and outage tracker

No, Chase is up.

No widespread outage detected. 23 user reports in the last hour is within the normal range.

Live Last spike 3 h ago Updated 2 min ago Data refreshes every 5 minutes

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User reports, last 24 hours, 15 minutes a segment: 92 flowing 3 slow (elevated) 1 jammed (outage)

User reports, last 24 hours

400 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 23 problem reports came in for Chase, against about 16 at this time on a usual day. Over the last 24 hours there were 400 reports, most about mobile login (37%) and web login (24%), from 83 areas led by New York City, NY and Los Angeles, CA. The last spike in reports was 3 h ago and lasted 30 min. These are user reports from the US, where most people report Chase problems.

In other countries right now: the UK, normal (0 reports in the last hour)

Reports, last hour

4% on the hour before

Uptime, 24 h

98.96%

15 min of outage

Last outage

3 h ago

Lasted 30 min

Busiest 15 minutes

21 reports, 4 h ago

Last 24 hours

Chase outages and problems

In the past 24 hours, 400 user reports came in for Chase. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 4 hours ago. The busiest 15-minute window of the day had 21 reports, about 4 hours ago.

Outage

Ended 3 h ago

Lasted 30 min

21peak reports
Elevated reports

Ended 16 h ago

Lasted 15 min

10peak reports
Elevated reports

Ended 19 h ago

Lasted 15 min

10peak reports

This month

Chase in October 2026

Problem reports in October (since 27 October): 422

Monthly report for October 2026

What people said was wrong in recent problem reports for Chase, as a share of those reports:

37% Mobile login
24% Web Login
14% Account open
6% Account balances and transactions
6% Bill Pay
4% Pay with credit card

Report map

Where Chase problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 83 areas. The most came from around New York City, NY, Los Angeles, CA and Chicago, IL. Share of recent reports by area, named after its biggest town:

9% New York City, NY
7% Los Angeles, CA
7% Chicago, IL
4% Phoenix, AZ
4% Philadelphia, PA
3% Seattle, WA

From 376 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Chase problem spikes, last 30 days

Since 27 October, Chase had 1 outage spike and 3 periods of elevated reports. The longest lasted 30 min, on 28 October.

Outage

Wed 28 Oct, 17:18–17:48

Lasted 30 min

22peak reports
Elevated reports

Wed 28 Oct, 15:27–15:42

Lasted 15 min

15peak reports
Elevated reports

Wed 28 Oct, 04:19–04:48

Lasted 29 min

12peak reports
Elevated reports

Wed 28 Oct, 01:27–01:48

Lasted 21 min

12peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Chase not working

Chase is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach chase.com over your own connection, right now. Nothing is sent to us or stored.

Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Chase.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Chase is down: what to use instead

Chase website Use a browser to check balances, move money, or pay a card bill when the app will not open or sign you in.
Debit or credit card Pay in a store or online with the card itself if the app stalls before you can complete a payment.
Automated phone line Call the number on the back of your card to check a balance or report a lost card when chat and the app are unavailable.
ATM Withdraw cash or check a balance at an ATM if you need money and the app is down.

Same time

Problems at the same time as Chase

Since 27 October, all 4 of Chase's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Chase's spikes overlapped one of theirs.

During the latest spike

Chase: Wed 28 Oct, 17:18 to 17:48

40 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Chase problems

The busiest hour for reports about Chase is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Servers and network

Chase IP address, servers and network

Checking chase.com from our server…

For your site

Put the Chase status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/chase/"><img src="https://isitdownrightnow.app/badge/chase.svg" alt="Chase status" height="20"></a>

Markdown, for README files

[![Chase status](https://isitdownrightnow.app/badge/chase.svg)](https://isitdownrightnow.app/services/chase/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Chase

The status on this page comes from user-submitted problem reports for Chase, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Chase, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Chase doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.