Is Amazon down right now? Live status and outage tracker

Amazon outages and problems

In the past 24 hours, 964 user reports came in for Amazon. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 22 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 6 h ago

  Lasted 15 min
  21peak reports
• Elevated reports
  Ended 8 h ago

  Lasted 30 min
  22peak reports

Amazon in October 2026

Problem reports in October (since 27 October)

1,019

Monthly report for October 2026

What people said was wrong in recent problem reports for Amazon, as a share of those reports:

• 35% Website
• 18% Mobile App
• 15% Login
• 9% Product Page
• 9% Search
• 7% Checkout

Where Amazon problem reports come from

Recent reports came from 139 areas. The most came from around New York City, NY, Los Angeles, CA and Washington, DC. Share of recent reports by area, named after its biggest town:

• 6% New York City, NY
• 4% Los Angeles, CA
• 4% Washington, DC
• 4% Seattle, WA
• 3% Dallas, TX
• 3% Chicago, IL

From 931 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Amazon problem spikes, last 30 days

Since 27 October, Amazon had no outage spikes, but 4 periods of elevated reports. The longest lasted 30 min, on 28 October.

• Elevated reports
  Wed 28 Oct, 16:05–16:20

  Lasted 15 min
  24peak reports
• Elevated reports
  Wed 28 Oct, 14:59–15:22

  Lasted 23 min
  23peak reports
• Elevated reports
  Wed 28 Oct, 12:18–12:48

  Lasted 30 min
  25peak reports
• Elevated reports
  Wed 28 Oct, 06:30–06:52

  Lasted 22 min
  14peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix Amazon not working

Amazon is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Amazon.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Amazon is down: what to use instead

• Amazon website Open the full site in a browser when the app stalls.
• Help Centre Use the Help Centre in a browser if you need order support and the app will not open its contact pages.
• Card checkout Enter a debit or credit card at checkout when a saved payment method keeps failing in the app.
• eBay Check eBay for used or hard-to-find items if a purchase can wait.

Problems at the same time as Amazon

Since 27 October, all 4 of Amazon's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Amazon problems

The busiest hour for reports about Amazon is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Amazon IP address, servers and network

Service updates from @AmazonHelp

No posts about problems from @AmazonHelp in the last 14 days. The latest is from .