Home
Services
Santander

Santander santanderbank.com

Is Santander down right now? Live status and outage tracker

No, Santander is up.

No widespread outage detected. 2 user reports in the last hour is within the normal range.

Live Last spike 17 h ago Updated 4 min ago Data refreshes every 5 minutes

Not working for you? Help centre

User reports, last 24 hours, 15 minutes a segment: 87 flowing 6 slow (elevated) 3 jammed (outage)

User reports, last 24 hours

267 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 2 problem reports came in for Santander, and at this time of day there are usually almost none. Over the last 24 hours there were 267 reports, most about funds transfer (63%) and online banking (19%), from 32 areas led by New York City, NY and Boston, MA. The last spike in reports was 17 h ago and lasted 15 min. These are user reports from the US, where most people report Santander problems.

In other countries right now: the UK, normal (3 reports in the last hour)

Reports, last hour

Same as the hour before

Uptime, 24 h

96.88%

45 min of outage

Last outage

21 h ago

Lasted 45 min

Busiest 15 minutes

15 reports, 22 h ago

Last 24 hours

Santander outages and problems

In the past 24 hours, 267 user reports came in for Santander. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.

The most recent spike big enough to count as an outage was 21 hours ago. The busiest 15-minute window of the day had 15 reports, about 22 hours ago.

Elevated reports

Ended 17 h ago

Lasted 15 min

10peak reports
Elevated reports

Ended 18 h ago

Lasted 15 min

10peak reports
Elevated reports

Ended 20 h ago

Lasted 15 min

11peak reports
Outage

Ended 21 h ago

Lasted 45 min

13peak reports
Outage

Ended 22 h ago

Lasted 1 h

15peak reports

This month

Santander in October 2026

Problem reports in October (since 27 October): 301

Monthly report for October 2026

What people said was wrong in recent problem reports for Santander, as a share of those reports:

63% Funds Transfer
19% Online Banking
9% App
3% Login
3% Mobile banking
3% Website

Report map

Where Santander problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 32 areas. The most came from around New York City, NY, Boston, MA and Philadelphia, PA. Share of recent reports by area, named after its biggest town:

25% New York City, NY
19% Boston, MA
12% Philadelphia, PA
10% Providence, RI
6% Worcester, MA
3% Allentown, PA

From 285 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Santander problem spikes, last 30 days

Since 27 October, Santander had 5 outage spikes and 2 periods of elevated reports. The longest lasted 1 h, on 27 October.

Outage

Wed 28 Oct, 03:48–04:03

Lasted 15 min

12peak reports
Outage

Wed 28 Oct, 02:27–03:12

Lasted 45 min

12peak reports
Elevated reports

Wed 28 Oct, 00:48–01:03

Lasted 15 min

11peak reports
Outage

Tue 27 Oct, 23:33–00:18

Lasted 45 min

19peak reports
Outage

Tue 27 Oct, 21:48–22:48

Lasted 1 h

19peak reports
Outage

Tue 27 Oct, 20:30–21:26

Lasted 56 min

17peak reports
Elevated reports

Tue 27 Oct, 19:57–20:12

Lasted 15 min

10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Santander not working

Santander is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach santanderbank.com over your own connection, right now. Nothing is sent to us or stored.

Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Santander.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Santander is down: what to use instead

Online banking website Open the site in a browser when the app will not load or keeps signing you out.
Physical debit or credit card Pay at a card terminal or withdraw cash with the card when in-app payments or mobile wallet payments fail.
Customer service phone line Call support if the app and website both stall and you need to freeze a card or trace a payment.
PayPal Send an urgent payment from a balance you already hold if the service will not move money.

Same time

Problems at the same time as Santander

Since 27 October, all 7 of Santander's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Santander's spikes overlapped one of theirs.

During the latest spike

Santander: Wed 28 Oct, 03:48 to 04:03

9 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Santander problems

The busiest hour for reports about Santander is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Servers and network

Santander IP address, servers and network

Checking santanderbank.com from our server…

For your site

Put the Santander status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/santander/"><img src="https://isitdownrightnow.app/badge/santander.svg" alt="Santander status" height="20"></a>

Markdown, for README files

[![Santander status](https://isitdownrightnow.app/badge/santander.svg)](https://isitdownrightnow.app/services/santander/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Santander

The status on this page comes from user-submitted problem reports for Santander, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Santander, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Santander doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.