Sky Sport outages and problems
No user reports came in for Sky Sport in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
Sky Sport in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
People who report a problem with Sky Sport to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Search
- Server connection
- Video streaming
Sky Sport problem spikes, last 30 days
Since 10 October, Sky Sport had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: 1 report
- Sun 11 Oct: 2 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: 0 reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 October 2026. Monthly reports for all services
How to fix Sky Sport not working
Sky Sport is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sky.de over your own connection, right now. Nothing is sent to us or stored.
Force-close Sky Sport
Close the app, then reopen it: on iPhone swipe up from the bottom and flick the app card away; on Android open Recent apps and swipe the card off the list. A stuck stream often clears after a fresh launch.
Switch Sky Sport to mobile data
Turn Wi-Fi off in Control Center on iPhone or Quick Settings on Android, then play the same event again over mobile data. If the stream starts, your Wi-Fi is the problem. Restart the router and retry the app on Wi-Fi.
Clear Sky Sport's cache on Android
Open Settings > Apps > Sky Sport > Storage & cache and tap Clear cache, then launch the app again. It keeps your login. That can clear a black screen or a stream stuck loading.
Reinstall Sky Sport
Delete the app from your phone or tablet, then install it again from the App Store or Google Play and sign in. This clears downloaded data and saved preferences. If the same playback fault survives a clean install, use the Sky help centre.
While Sky Sport is down: what to use instead
- DAZN Use it for live coverage of selected football, basketball, combat sports, and other events.
- Sportschau Check it for sports news, highlights, and selected live events on the website or app.
- ZDF sportstudio Use it for sports reports, highlights, and selected live coverage from public television.
- ran Check it for football news, highlights, and selected live streams from its website or app.
Fix Sky Sport on Windows, Mac, Android and iPhone
Sky Sport on Windows
- Fix
- Clear your browser cache or try using a different web browser to access Sky Sport, ensuring any VPNs or ad-blockers are disabled. You can also restart your router to refresh your connection to the Sky Sport servers.
- Check
- Visit the Sky Sport website to see if the homepage loads or displays a server error. Try playing a video clip to verify if the streaming player is functioning.
ping sky.deTest whether Sky Sport's servers replynslookup sky.deCheck that Sky Sport's DNS resolvestracert sky.deTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadSky Sport on Mac
- Fix
- Clear your Safari or Chrome browsing history and disable extensions that might block the Sky Sport video player. Updating macOS and restarting your browser can also resolve playback issues.
- Check
- Attempt to access the Sky Sport site to check for connection timeouts or service disruption messages. Check if other streaming platforms load to ensure your Mac has internet access.
ping -c 4 sky.deTest whether Sky Sport's servers replynslookup sky.deCheck that Sky Sport's DNS resolvestraceroute sky.deTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadSky Sport on Android
- Fix
- Force stop the Sky Sport app, clear the app cache in your Android settings, and check the Google Play Store for updates. Reinstalling the Sky Sport app can also resolve persistent streaming errors.
- Check
- Open the Sky Sport app to see if it displays a network error or fails to load content. Try switching from Wi-Fi to mobile data to see if the app loads.
Sky Sport on iPhone and iPad
- Fix
- Restart the Sky Sport app and check the App Store for any available updates. If streaming issues persist, reinstall the Sky Sport app and toggle your Wi-Fi connection off and on.
- Check
- Launch the Sky Sport app on your iPhone or iPad to see if it gets stuck on the loading screen or shows a connection error. Verify if other apps can access the internet.
What happens when Sky Sport goes down
Sky Sport carries live Bundesliga, Champions League and Formula 1 coverage for German subscribers, on the box at home and through the app on phones, tablets and smart TVs. Fans build an evening around a kickoff, so a failure at the wrong moment cuts a match off mid-play and leaves people hunting for a working stream.
The stream usually dies first: the picture freezes and the spinner sits there while the app still lists the event as live. Sign-in trouble comes next, so a password that worked an hour earlier gets rejected and the app bounces you back to the login screen after you have already picked a stream. Some viewers hit a black screen or a playback error while others on the same package watch without trouble, which is why complaints bunch up around kickoff and around particular devices instead of hitting everyone at once. Closing and reopening the app, or switching from Wi-Fi to mobile data, clears a fair share of these cases; for the rest, the help centre at https://www.sky.de/hilfe handles the account side.
Sky Sport IP address, servers and network
- IPv4 addresses
- 92.123.104.13
Show all 2
- 92.123.104.38
- IPv6 addresses
- 2a02:26f0:3400::1703:582a
Show all 5
- 2a02:26f0:3400::1703:5830
- 2a02:26f0:3400::1703:5831
- 2a02:26f0:3400::1703:5833
- 2a02:26f0:3400::1703:583a
- Network
- AS20940 · AKAMAI-ASN1, registered in the Netherlands
- Served through
- Akamai
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by DigiCert Inc, valid until 3 Feb 2027 (94 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 2,124 ms
Checked from our server in Frankfurt, Germany, 3 days ago, for www.sky.de. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.sky.de. Fastest from Milan (67 ms), slowest from São Paulo (786 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 80 ms | 2.16.241.202 |
| ViennaAustria | Up | 134 ms | 95.101.23.96 |
| MilanItaly | Up | 67 ms | 2.22.248.186 |
| ParisFrance | Up | 72 ms | 23.33.90.138 |
| AmsterdamNetherlands | Up | 224 ms | 2.19.195.56 |
| MadridSpain | Up | 267 ms | 2.23.237.45 |
| WarsawPoland | Up | 352 ms | 23.11.206.114 |
| Los AngelesUSA | Up | 666 ms | 23.199.47.73 |
| São PauloBrazil | Up | 786 ms | 2.17.47.72 |
| SingaporeSingapore | Up | 309 ms | 23.215.7.10 |
| TokyoJapan | Up | 288 ms | 23.192.46.27 |
Checked with check-host.net from its servers in these cities 17 h ago, for www.sky.de. Time is how long each server took to load the page.
Sky Sport FAQ
Is Sky Sport down right now?
Why does the Sky Sport app give me sound but a black picture?
Why does Sky Sport keep signing me out on my TV?
Why do I get a not available in your region message when I travel?
I paid my bill but Sky Sport still shows a padlock on the channels. Why?
How we track Sky Sport
The status on this page comes from user-submitted problem reports for Sky Sport, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sky Sport, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Sky Sport doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.