UpdraftPlus outages and problems
No user reports came in for UpdraftPlus in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
UpdraftPlus in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
People who report a problem with UpdraftPlus to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
UpdraftPlus reports around the world
In the last 24 hours, 2 problem reports about UpdraftPlus came in from 2 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Indonesia | Normal | 0 | 1 |
| The UK numbers above | Normal | 0 | 1 |
| The US | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Argentina | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Brazil | Normal | 0 | 0 |
| Portugal | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 33 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
UpdraftPlus problem spikes, last 30 days
Since 31 October, UpdraftPlus had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The UK1
- Indonesia1
- The UAE0
- Argentina0
- Austria0
- Australia0
- Belgium0
- Brazil0
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 31 October 2026. Monthly reports for all services
How to fix UpdraftPlus not working
UpdraftPlus is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach updraftplus.com over your own connection, right now. Nothing is sent to us or stored.
Retry the UpdraftPlus backup
Go to Settings > UpdraftPlus Backups, open the Backup/Restore tab, and click Backup Now. Watch the progress bar: if it stalls on database or files, you know which half to fix. Let it run a full minute before you call it stuck.
Read the UpdraftPlus log
Open Advanced Tools and click Show log, then scroll to the bottom for the newest entry; that last line usually names the exact failure. A timeout points to the server or the remote storage. If the log is empty, enable Debug mode under Advanced Tools and run a manual backup again.
Rescan UpdraftPlus storage
In Existing backups, click Rescan local folder for new backup sets, then Rescan remote storage if you use Google Drive, Dropbox, S3, or another remote destination. This rebuilds the list when the dashboard shows no backups but the files still exist. If the rescan fails, check the remote account credentials in Settings and reconnect it.
Shrink the backup or raise limits
On the Settings tab, put large cache folders, old logs, temp files, and any backup directory in the Exclude these files and folders from the backup box, then run a manual backup again. A timeout after that points to server limits. Ask your host to raise the PHP memory limit and max execution time, or split the job by backing up files and database on separate schedules; for a stubborn site, disable other plugins during a manual backup and switch to a simpler remote destination to isolate the conflict.
While UpdraftPlus is down: what to use instead
- Hosting panel backups Your web host often keeps daily snapshots, so restore files and the database from its control panel when the plugin will not load.
- Jetpack Backup If Jetpack already runs on your site, use its restore tool to pull a recent cloud copy while the usual backup screen is unavailable.
- BlogVault A separate WordPress backup service helps when you want off-site copies you can restore from a dashboard that does not depend on the plugin.
- Manual export Export the database in phpMyAdmin, download wp-content over SFTP, save both files, and label the folder with the site name before a change you cannot undo.
Fix UpdraftPlus on Windows, Mac, Android and iPhone
UpdraftPlus on Windows
- Fix
- To resolve UpdraftPlus issues on Windows, clear your browser cache or try an incognito window to fix WordPress dashboard conflicts. Also, ensure your firewall isn't blocking UpdraftPlus from connecting to remote storage.
- Check
- Check if you can access your WordPress admin panel and verify if the UpdraftPlus backup status page loads. You can also check if the official UpdraftPlus status page reports any outages.
ping updraftplus.comTest whether UpdraftPlus's servers replynslookup updraftplus.comCheck that UpdraftPlus's DNS resolvestracert updraftplus.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadUpdraftPlus on Mac
- Fix
- If UpdraftPlus is failing on macOS, clear your browser cache and disable extensions that might block the WordPress admin interface. Verify that your Mac's VPN or firewall is not blocking the UpdraftPlus authentication process.
- Check
- Attempt to load your WordPress dashboard in Safari or Chrome to see if the UpdraftPlus settings menu is accessible. Check the UpdraftPlus log files for any local timeout or connection errors.
ping -c 4 updraftplus.comTest whether UpdraftPlus's servers replynslookup updraftplus.comCheck that UpdraftPlus's DNS resolvestraceroute updraftplus.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadUpdraftPlus on Android
- Fix
- Fix UpdraftPlus issues on Android by accessing your WordPress dashboard via a mobile browser in desktop mode and clearing the browser cache. Ensure your device is not on a restricted mobile network that blocks UpdraftPlus cloud storage connections.
- Check
- Verify if the UpdraftPlus plugin interface loads properly when accessing your WordPress site on an Android browser. Check if you can connect to your remote storage provider to see if the issue is isolated to UpdraftPlus.
UpdraftPlus on iPhone and iPad
- Fix
- Clear Safari's history and website data on your iOS device to resolve rendering issues with the UpdraftPlus interface. If you are using the WordPress app, try accessing UpdraftPlus directly through a web browser instead.
- Check
- Check if the UpdraftPlus settings page loads without errors in your iOS web browser. Verify if your iOS device can connect to the cloud storage service you configured for UpdraftPlus backups.
What happens when UpdraftPlus goes down
UpdraftPlus handles WordPress backups. Site owners, developers, and agencies rely on it to copy files and databases to cloud storage, so an outage interrupts scheduled runs, manual runs, restores, and migrations.
Backups fail first. A manual run may hang at the start, and a scheduled run may skip its slot; your backup list can show an old timestamp or a failed status. Restores and migrations stall when they cannot pull files from remote storage. Problems are often partial: one cloud provider or one action breaks while the rest of the dashboard still loads, and reports can cluster by region or network.
UpdraftPlus IP address, servers and network
Checking updraftplus.com from our server…
UpdraftPlus FAQ
Is UpdraftPlus down right now?
Why does my backup freeze on 'in progress' and never finish?
Why does UpdraftPlus keep asking me to reauthorise Google Drive or Dropbox?
Why does restore fail or say it cannot find my backup files?
Why is my Premium licence or UpdraftVault quota not showing up?
How we track UpdraftPlus
The status on this page comes from user-submitted problem reports for UpdraftPlus, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for UpdraftPlus, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. UpdraftPlus doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.