Mario Kart Tour outages and problems
No user reports came in for Mario Kart Tour in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
Mario Kart Tour in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
People who report a problem with Mario Kart Tour to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Game Play
- Game Launch
- Lag / Latency
Mario Kart Tour reports around the world
In the last 24 hours, 1 problem report about Mario Kart Tour came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Egypt | Normal | 0 | 1 |
| The US numbers above | Normal | 0 | 0 |
| Argentina | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Mario Kart Tour problem spikes, last 30 days
Since 5 October, Mario Kart Tour had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: 0 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Germany1
- Egypt1
- Indonesia1
- Mexico1
- The UAE0
- Argentina0
- Austria0
- Australia0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Mario Kart Tour not working
Mario Kart Tour is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach mariokarttour.com over your own connection, right now. Nothing is sent to us or stored.
Toggle Airplane Mode
A weak Wi-Fi signal or a dead cellular spot will stall the loading screen, because the game needs a live connection to reach Nintendo's servers. Toggle Airplane Mode, or switch networks and retry.
Break a communication error loop
A hung session can leave the game stuck on the title screen or looping a communication error, and that state survives a simple tap on the icon. Swipe it away in the recent-apps view.
Install the latest app update
In the App Store, open your profile page and pull down to refresh the updates list; on Google Play, go to Manage apps and devices, then Updates available. Install any pending update before you launch the game again.
Reinstall Mario Kart Tour
Delete the app and download it again from the App Store or Google Play; sign back in with your Nintendo Account when it finishes. A fresh install replaces files that a crash or a failed update may have damaged.
While Mario Kart Tour is down: what to use instead
- Mario Kart 8 Deluxe Play on Nintendo Switch for console kart races while the mobile app is unavailable.
- Mario Kart 8 on Wii U Use the Wii U version if you have the console and want another Mario Kart game.
- Mario Kart Wii Play on a Wii or a compatible Wii U when you want kart races without the app.
Fix Mario Kart Tour on Windows, Mac, Android and iPhone
Mario Kart Tour on Windows
- Fix
- Since Mario Kart Tour is a mobile game, if you are playing via a Windows emulator, try restarting the emulator and checking your firewall settings. You can also update your graphics drivers to resolve rendering issues.
- Check
- To check if Mario Kart Tour is down on Windows, visit the official Nintendo Network Status page. You can also check community forums to see if other emulator users are experiencing connection issues.
ping mariokarttour.comTest whether Mario Kart Tour's servers replynslookup mariokarttour.comCheck that Mario Kart Tour's DNS resolvestracert mariokarttour.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadMario Kart Tour on Mac
- Fix
- If you are running the mobile version of Mario Kart Tour on an Apple Silicon Mac, try restarting the app or checking for macOS updates. Reinstalling the app from the Mac App Store can also resolve loading issues.
- Check
- Check the Nintendo Network Service Status page to see if Mario Kart Tour servers are experiencing issues. You can also verify your Mac's internet connection by loading other web pages.
ping -c 4 mariokarttour.comTest whether Mario Kart Tour's servers replynslookup mariokarttour.comCheck that Mario Kart Tour's DNS resolvestraceroute mariokarttour.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadMario Kart Tour on Android
- Fix
- Fix Mario Kart Tour on Android by clearing the app cache in your settings or restarting your device. Ensure you have the latest version installed from the Google Play Store.
- Check
- To see if Mario Kart Tour is down on Android, check for Nintendo server error codes upon launching the game. You can also visit official Nintendo social media channels for outage updates.
Mario Kart Tour on iPhone and iPad
- Fix
- Resolve Mario Kart Tour issues on iOS by force-closing the app and checking the App Store for updates. Switching between Wi-Fi and cellular data can also fix connection errors.
- Check
- Determine if Mario Kart Tour is down on iOS by checking the Nintendo Network Status page for ongoing maintenance. If you receive a communication error code, the servers are likely offline.
What happens when Mario Kart Tour goes down
Mario Kart Tour is Nintendo's mobile kart racer for iOS and Android, and it draws players who work through cups and race friends in multiplayer. An outage cuts off race starts and multiplayer matchmaking, so a quick session can stall at the title screen.
The first sign is usually a communication error at login or when the title screen tries to load your save. Tour mode races may hang on the loading screen, and cup progress can fail to save. Multiplayer matchmaking drops before the race begins, while a ruby purchase can fail at checkout. Problems can be partial: one platform or region may fail while another keeps working, so you may get into a race while a friend cannot connect.
Mario Kart Tour IP address, servers and network
- IPv4 addresses
- 13.35.58.113
Show all 4
- 13.35.58.118
- 13.35.58.15
- 13.35.58.16
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by DigiCert Inc, valid until 11 Mar 2027 (130 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 44 ms
Checked from our server in Frankfurt, Germany, 7 days ago, for mariokarttour.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from mariokarttour.com. Fastest from Singapore (22 ms), slowest from Vienna (287 ms). Every location connected through Amazon.com, Inc. (AS16509), using 9 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 26 ms | 13.35.58.118data centre in Frankfurt |
| ViennaAustria | Up | 287 ms | 13.35.58.16data centre in Frankfurt |
| MilanItaly | Up | 53 ms | 13.35.58.118data centre in Frankfurt |
| ParisFrance | Up | 162 ms | 52.85.118.45data centre in Marseille |
| AmsterdamNetherlands | Up | 39 ms | 18.239.105.27data centre in Amsterdam |
| MadridSpain | Up | 141 ms | 52.85.118.68data centre in Marseille |
| WarsawPoland | Up | 85 ms | 13.35.58.118data centre in Frankfurt |
| Los AngelesUSA | Up | 228 ms | 18.65.3.100data centre in Los Angeles |
| São PauloBrazil | Up | 130 ms | 3.174.83.111data centre in São Paulo |
| SingaporeSingapore | Up | 22 ms | 13.249.231.26data centre in Singapore |
| TokyoJapan | Up | 36 ms | 18.172.31.106data centre in Tokyo |
Checked with check-host.net from its servers in these cities 7 days ago, for mariokarttour.com. Time is how long each server took to load the page. Data-centre cities come from the names the network gives its servers.
Mario Kart Tour FAQ
Is Mario Kart Tour down right now?
Why does a race end with a communication error?
I bought rubies or a Gold Pass and they haven't shown up. What now?
Can I move my save to a new phone?
Why can't I join a friend's multiplayer room?
How we track Mario Kart Tour
The status on this page comes from user-submitted problem reports for Mario Kart Tour, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Mario Kart Tour, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Mario Kart Tour's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.