La Poste outages and problems
User reports, last 24 hours
33 reports in total, counted in 15-minute windows
No problem reports came in for La Poste in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 33 reports. Most recent reports were about website (29%) and app (29%). There has been no spike in reports since 4 November. These are user reports from France, where most people report La Poste problems.
- NormalClose to the usual level24 h · 33 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 33 user reports came in for La Poste. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
La Poste in November 2026
- Problem reports in November (since 4 November)
- 33
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for La Poste.
Share of 7 recent reports that said what was wrong.
Where La Poste problem reports come from
The map shows where recent problem reports for La Poste came from in France. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
La Poste problem spikes, last 30 days
Since 4 November, La Poste had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix La Poste not working
La Poste is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach laposte.fr over your own connection, right now. Nothing is sent to us or stored.
Reload laposte.fr cleanly
Open a new tab and go to https://www.laposte.fr, rather than using an old bookmark to a tracking or postage page. If the page hangs after login, sign out if the button is available, close the tab, then open the site again and sign back in.
Clear laposte.fr site data
In Chrome on desktop, go to Settings, Privacy and security, Third-party cookies, See all site data and permissions, then search for laposte.fr and remove its data. In Safari on iPhone, go to Settings, Apps, Safari, Advanced, Website Data, search for laposte.fr, then delete the saved data for that site.
Turn off blockers for checkout
If stamps, parcels, or Colissimo pages load but payment or tracking does not, pause your ad blocker for laposte.fr and try again. In Safari on iPhone, check Settings, Apps, Safari, Extensions, then turn off content blockers for a quick test.
Update the La Poste app
On iPhone, open the App Store, tap your profile picture, then update the app if it appears under Available Updates. On Android, open Google Play, tap your profile picture, Manage apps and device, Updates available, then update the app and restart your phone if login or tracking still fails.
While La Poste is down: what to use instead
- Post office counter Use a local post office for stamps, parcels, recorded delivery, or identity services when the website will not load.
- La Poste mobile app Try the official app if you only need parcel tracking or access to your account.
- Colissimo Use Colissimo tracking for parcels carried under that service, especially when tracking on the main site stalls.
- Mondial Relay Pick Mondial Relay for a pickup-point parcel in France if you can change carrier and do not need a postal counter.
What happens when La Poste goes down
La Poste is France's postal service and online shop at laposte.fr, where people manage mail, parcels, stamps, and Colissimo services. An outage can interrupt label buying, parcel tracking, account sign-in, and payments for households and small businesses.
Tracking tends to show trouble first: pages hang, parcel events stop refreshing, saved shipments disappear, or the app says it cannot load the shipment. Checkout can fail after you choose a stamp or Colissimo label, with payment loops or a confirmation email that never arrives. Account trouble is common too, especially sign-in loops and password reset pages that time out. Problems are often partial rather than clearly regional, since tracking may work while checkout fails, and the website can load while the mobile app stalls.
La Poste IP address, servers and network
Checking laposte.fr from our server…
La Poste FAQ
Is La Poste down right now?
Why is Colissimo tracking stuck on La Poste?
Why does buying a stamp or Colissimo label fail at payment?
Why can’t I log in to my La Poste account?
Why does the La Poste app not show my parcel or order?
Service updates from @lisalaposte
No posts about problems from @lisalaposte in the last 14 days. The latest is from .
Contact La Poste support
Tip: La Poste doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the La Poste status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/la-poste-fr/"><img src="https://isitdownrightnow.app/badge/la-poste-fr.svg" alt="La Poste status" height="20"></a>[](https://isitdownrightnow.app/services/la-poste-fr/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track La Poste
The status on this page comes from user-submitted problem reports for La Poste, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for La Poste, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. La Poste doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.