Is Earthlink down right now? Live status and outage tracker

Earthlink outages and problems

In the past 24 hours, 38 user reports came in for Earthlink. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 9 reports, about 2 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Earthlink in October 2026

Problem reports in October (since 27 October)

41

Monthly report for October 2026

What people said was wrong in recent problem reports for Earthlink, as a share of those reports:

• 38% Email
• 25% Broadband Internet
• 25% WiFi
• 13% Fixed Wireless Internet

Where Earthlink problem reports come from

Recent reports came from 16 areas. The most came from around Atlanta, GA, Los Angeles, CA and Bakersfield, CA. Share of recent reports by area, named after its biggest town:

• 13% Atlanta, GA
• 13% Los Angeles, CA
• 9% Bakersfield, CA
• 9% Baton Rouge, LA
• 9% Dallas, TX
• 4% Philadelphia, PA

From 23 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Earthlink problem spikes, last 30 days

Since 27 October, Earthlink had no outage spikes, but 1 period of elevated reports.

• Elevated reports
  Wed 28 Oct, 18:29–18:44

  Lasted 15 min
  11peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix Earthlink not working

Earthlink is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Earthlink.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Earthlink is down: what to use instead

• Mobile hotspot Turn on your phone's hotspot when the home connection drops; it keeps a laptop online for work or email, though it draws on your mobile data plan.
• Public Wi-Fi Use a public Wi-Fi network at a library or cafe when you need to send a file or check the status page; avoid signing into sensitive accounts on networks you do not trust.
• Gmail or Outlook Use Gmail or Outlook in a phone browser when mail will not load; it lets you send and receive messages over mobile data while the home connection is out.
• Earthlink official status page Open the official status page from a phone on mobile data when the app or portal will not load; it can show whether the problem is wider than your address.

Problems at the same time as Earthlink

Since 27 October, Earthlink's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Earthlink IP address, servers and network

Service updates from @earthlink

No posts about problems from @earthlink in the last 14 days. The latest is from .