Mercado Libre outages and problems
User reports, last 24 hours
115 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for Mercado Libre, against about 4 at this time on a usual day. Over the last 24 hours there were 115 reports. Worldwide, most recent reports were about app (37%) and website (33%). The last spike in reports was 10 h ago and lasted 30 min. These are user reports from Mexico, where most people report Mercado Libre problems.
Around the world right now: normal in 13 other countries. Most reports in the last hour: Argentina 1. By country
- NormalClose to the usual level23 h 30 min · 68 reports
- ElevatedMore than 1.5 times the usual level15 min · 10 reports
- OutageMore than twice the usual level and far above the day's average15 min · 37 reports
- Usual levelWhat a usual day sees at that timeAbout 4 an hour now
In the past 24 hours, 115 user reports came in for Mercado Libre. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 10 hours ago. The busiest 15-minute window of the day had 37 reports, about 10 hours ago.
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Outage
Ended 10 h agoLasted 30 min37peak reports
Mercado Libre in November 2026
- Problem reports in November (since 3 November)
- 124
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Mercado Libre worldwide.
Share of 46 recent reports that said what was wrong, from every country listed below.
Mercado Libre reports around the world
In the last 24 hours, 271 problem reports about Mercado Libre came in from 8 countries. Right now reports are at the usual level in every country.
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Mexico numbers above | Normal | 2 | 110 |
| Argentina | Normal | 1 | 108 |
| Colombia | Normal | 0 | 31 |
| Chile | Normal | 0 | 10 |
| Brazil | Normal | 0 | 6 |
| Peru | Normal | 0 | 4 |
| Spain | Normal | 0 | 1 |
| Venezuela | Normal | 0 | 1 |
| Ecuador | Normal | 0 | 0 |
| Guatemala | Normal | 0 | 0 |
| Costa Rica | Normal | 0 | 0 |
| The Dominican Republic | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 2 more countries had 0 reports in the last 24 hours.
Mercado Libre problem spikes, last 30 days
Since 3 November, Mercado Libre had 1 outage spike.
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Outage
Wed 4 Nov, 17:08–17:38Lasted 30 min40peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Mexico110
- Argentina108
- Colombia31
- Chile10
- Brazil6
- Peru4
- Spain1
- Venezuela1
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Mercado Libre not working
Mercado Libre is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach mercadolibre.com.mx over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Mercado Libre.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Mercado Libre is down: what to use instead
- Amazon México Use it for marketplace shopping and order tracking when you need to buy without waiting for the service to recover.
- Walmart México Try it for groceries, household items, and pickup options if your cart was for basic shopping.
- Coppel Check it for electronics, furniture, and home items when you need a Mexican retailer with online ordering.
- Liverpool Use it for department store items such as clothing, appliances, and gifts if you can buy from a larger retail chain instead.
Problems at the same time as Mercado Libre
Since 3 November, Mercado Libre's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Mercado Libre: Wed 4 Nov, 17:08 to 17:38
- Klarmobil, outage,06:08 to 23:23
- Postbank, outage,07:08 to 21:23
- Sainsbury’s, outage,07:38 to 5 Nov 00:08
- Banco do Brasil, outage,09:38 to 20:53
- GOV.BR, outage,10:08 to 23:23
- ITV, outage,10:08 to 17:53
- USPS, outage,10:38 to 23:53
- Sefaz, outage,11:23 to 18:08
83 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Mercado Libre IP address, servers and network
Checking mercadolibre.com.mx from our server…
Contact Mercado Libre support
Tip: Mercado Libre doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Mercado Libre
The status on this page comes from user-submitted problem reports for Mercado Libre, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Mercado Libre, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Mercado Libre doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.