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Temu temu.com

Is Temu down right now? Live status and outage tracker

No, Temu is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
Not working for you? Help centre
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

3 reports in total, counted in 15-minute windows

No problem reports came in for Temu in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 3 reports. Worldwide, most recent reports were about checkout (100%). There has been no spike in reports since 14 October. These are user reports from the US, where most people report Temu problems.

Around the world right now: normal in 71 other countries. By country

In the past 24 hours, 3 user reports came in for Temu. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 1 report, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
1
1 report, 20 h ago
Last 24 hours

Temu outages and problems

In the past 24 hours, 3 user reports came in for Temu. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Temu stayed at their usual level the whole time.
This month

Temu in November 2026

Problem reports in November
0

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Temu worldwide.

  1. Checkout100%

Share of 1 recent report that said what was wrong, from every country listed below.

World map

Temu reports around the world

In the last 24 hours, 14 problem reports about Temu came in from 7 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 07
Slovakia Normal 02
Germany Normal 01
Belgium Normal 01
Chile Normal 01
Ukraine Normal 01
Costa Rica Normal 01
The UK Normal 00
Mexico Normal 00
The Netherlands Normal 00
France Normal 00
Russia Normal 00

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Temu problem spikes, last 30 days

Since 14 October, Temu had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: no data
  • Wed 14 Oct: 3 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 1 report
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 1 report
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 1 report
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 2 reports
  • Thu 29 Oct: 3 reports
  • Fri 30 Oct: 3 reports
  • Sat 31 Oct: 7 reports
  • Sun 1 Nov: 0 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US14
  • South Africa6
  • Mexico5
  • The UK4
  • Azerbaijan3
  • Colombia3
  • France3
  • Ukraine3

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 14 October 2026. Monthly reports for all services

Troubleshooting

How to fix Temu not working

Temu is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach temu.com over your own connection, right now. Nothing is sent to us or stored.

  1. Force close Temu and reopen it

    On iPhone, swipe up from the bottom and hold, then swipe the Temu card up; on Android, open recent apps and swipe the app away. Reopen it and retry the product page or cart, since a stuck screen often clears without touching your account.

  2. Test Temu on a different connection

    Turn off Wi-Fi from Control Center on iPhone or Quick Settings on Android, then load a product page on cellular data. If the page loads, restart your router and reconnect; a weak signal or a public Wi-Fi sign-in page can block the app while other sites still work.

  3. Update Temu from your app store

    Open the App Store, tap your profile picture, then pull down to refresh and install any Temu update listed; on Google Play, tap your profile picture and open Manage apps and device > Updates available. Reopen the app after the update finishes.

  4. Reinstall Temu or contact support

    Long press the app icon, choose Remove App, then Delete App on iPhone; on Android, long press the icon and choose Uninstall. Install it again from the App Store or Google Play and sign in, since a fresh install replaces files that survive an update. If the same screen still fails, open the help centre at https://www.temu.com/help-center.html and send support the exact message plus the steps you tried.

While Temu is down: what to use instead

  • Amazon Amazon helps when you need general merchandise and want faster delivery.
  • eBay eBay suits you if you want used or refurbished items.
  • AliExpress AliExpress helps when you can wait longer for shipping and still want low-cost goods from overseas sellers.
  • Shein Shein works for clothing and accessories when you do not need the order to arrive quickly.
Your device

Fix Temu on Windows, Mac, Android and iPhone

Temu on Windows

Fix
To fix Temu on Windows, clear your browser's cache and cookies or try accessing the site in an Incognito window. You can also disable conflicting browser extensions or temporarily switch to a different web browser.
Check
Check if Temu is down by trying to load the website on another device connected to the same network. You can also check official Temu social media channels for outage reports.
Command Prompt
ping temu.comTest whether Temu's servers reply
nslookup temu.comCheck that Temu's DNS resolves
tracert temu.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Temu on Mac

Fix
If Temu isn't loading on your Mac, clear Safari or Chrome's browsing data and ensure your browser is updated to the latest version. Disabling active VPNs or content blockers can also resolve connection issues with the Temu website.
Check
To verify if Temu is down on macOS, check if the website loads on a different browser. Alternatively, check status indicator sites to see if other Mac users are reporting issues.
Terminal
ping -c 4 temu.comTest whether Temu's servers reply
nslookup temu.comCheck that Temu's DNS resolves
traceroute temu.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Temu on Android

Fix
Fix Temu on Android by clearing the app's cache and data in your device settings, or check the Google Play Store for any pending updates. If the issue persists, reinstall the Temu app and restart your device.
Check
Determine if Temu is down on Android by checking if you can load other websites in your mobile browser. You can also verify if the Google Play Store is functional to rule out wider Google service outages.

Temu on iPhone and iPad

Fix
Resolve Temu issues on iOS by force closing the app and reopening it, or checking the App Store for updates. If it still fails to load, reinstall the Temu app and ensure your iPhone or iPad is connected to a stable network.
Check
To see if Temu is down on iOS, check if the Temu app loads on another Apple device or try accessing the Temu website via Safari. You can also check the App Store status page to ensure Apple's app delivery services are online.
About

What happens when Temu goes down

Temu is an online marketplace for low-cost goods, with a mobile app and website used by shoppers who order clothes and small electronics. An outage interrupts browsing and checkout for anyone mid-purchase.

Trouble usually shows up first in the app, where product pages fail to load or search returns blank results even though the website may still open on another connection. If the problem runs deeper, the cart stops updating and checkout stalls before payment. Order history and tracking can also go missing, leaving you without a delivery estimate. Problems are often partial: one region or one payment step fails while the rest of the service works.

Servers and network

Temu IP address, servers and network

IPv4 addresses
162.159.141.246
Show all 2
  • 172.66.1.242
IPv6
Not offered
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Microsoft Azure DNS
HTTPS certificate
Issued by GoDaddy.com, valid until 29 Jan 2027 (89 days)
HTTP/3
Supported
Our check
Answered in 173 ms

Checked from our server in Frankfurt, Germany, 16 h ago, for www.temu.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.temu.com. Fastest from Warsaw (118 ms), slowest from Tokyo (831 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp451 ms162.159.141.246
ViennaAustriaUp405 ms172.66.1.242
MilanItalyUp439 ms162.159.141.246
ParisFranceUp473 ms162.159.141.246
AmsterdamNetherlandsUp414 ms172.66.1.242
MadridSpainUp466 ms172.66.1.242
WarsawPolandUp · HTTP 302118 ms172.66.1.242
Los AngelesUSAUp623 ms172.66.1.242
São PauloBrazilUp · HTTP 302139 ms172.66.1.242
SingaporeSingaporeUp605 ms172.66.1.242
TokyoJapanUp831 ms162.159.141.246

Checked with check-host.net from its servers in these cities 16 h ago, for www.temu.com. Time is how long each server took to load the page.

Questions

Temu FAQ

Is Temu down right now?
The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. Check your own side next. Switch between Wi-Fi and mobile data and reopen the app; if the trouble stays, use the help centre at https://www.temu.com/help-center.html in a browser.

Why does the Temu app show a network error at checkout?
A network error at checkout usually comes from a dropped connection or an app version that no longer matches the payment flow. Switch from Wi-Fi to mobile data and retry. If the error returns, update the app before you try again.

Why is my Temu order tracking not updating?
Tracking can sit still while a parcel moves between carrier hubs, and the app only shows the last scan it received. Open the order in the app and check the carrier's own site with the tracking number shown there. If the parcel misses its delivery window, start a refund request from that order.

Why did my Temu coupon fail at checkout?
A coupon can fail because the cart misses its minimum spend, an item is excluded, the code expired, or the account region does not match the coupon terms. Check the terms in your account. Remove ineligible items before you enter the code again on the payment screen.

Why can't I log in to Temu or get a verification code?
Login codes can arrive late when your carrier filters short messages, and the app may reject a code if your account region and phone country do not match. Request a new code after a minute and check your spam folder for email codes. If the app keeps looping back to the sign-in screen, use the help centre at https://www.temu.com/help-center.html.
For your site

Put the Temu status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Temu status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/temu/"><img src="https://isitdownrightnow.app/badge/temu.svg" alt="Temu status" height="20"></a>
Markdown, for README files
[![Temu status](https://isitdownrightnow.app/badge/temu.svg)](https://isitdownrightnow.app/services/temu/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Temu

The status on this page comes from user-submitted problem reports for Temu, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Temu, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Temu doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.