Squarespace outages and problems
In the past 24 hours, 4 user reports came in for Squarespace. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 6 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Squarespace's status page says
Checking status.squarespace.com…
Squarespace in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
People who report a problem with Squarespace to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Hosting
- Login
- Domains
- DNS
- API
- Dashboard / Console
- Storage and Backup
- Databases
Squarespace reports around the world
In the last 24 hours, 4 problem reports about Squarespace came in from 2 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 3 |
| Canada | Normal | 0 | 1 |
| The UK | Normal | 0 | 0 |
| Argentina | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Squarespace problem spikes, last 30 days
Since 28 October, Squarespace had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 5 reports
- Thu 29 Oct: 3 reports
- Fri 30 Oct: 5 reports
- Sat 31 Oct: 6 reports
- Sun 1 Nov: 0 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US10
- Canada2
- India2
- The UK1
- Norway1
- The UAE0
- Argentina0
- Austria0
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Squarespace not working
Squarespace is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach squarespace.com over your own connection, right now. Nothing is sent to us or stored.
Hard refresh the editor tab
A stale tab is the usual reason the editor stops saving or a panel hangs on a spinner. Press Ctrl+Shift+R on Windows or Cmd+Shift+R on a Mac, then reopen the page in a private window to rule out cached files. Copy any text you have typed into a block first, since an unsaved draft may not survive the reload.
Read the official status page
Open status.squarespace.com and look for an open incident on saving, publishing, or the admin panel. The company posts there when a fault sits on its side, and no change in your browser will fix that. Hold off on rebuilding a page that was never broken.
Remove custom code and browser extensions
Switch off every extension, then reload the editor; ad blockers and script managers break the block toolbar in ways that look like a platform fault. If only the published site misbehaves, delete the snippets under Settings > Advanced > Code Injection and republish to see whether a third-party script is at fault.
Check the domain under Settings > Domains
Open Settings > Domains and confirm the domain reads as connected, with nameservers pointed at Squarespace if you registered it there. A domain with a wrong DNS record sends visitors to a parked page or a page not found screen while your editor still loads fine. When the panel shows a connection error you cannot clear, send the details to the team through support.squarespace.com.
While Squarespace is down: what to use instead
- Mobile browser Use it if the editor will not load.
- Wix When you need a simple page live today and cannot wait for the editor to return, Wix gives you a separate place to publish it.
- Shopify Shopify can run a temporary storefront if checkout fails and you already sell elsewhere.
- Webflow Webflow can host an urgent landing page while the main builder is unavailable.
Fix Squarespace on Windows, Mac, Android and iPhone
Squarespace on Windows
- Fix
- Clear your browser cache and disable conflicting extensions, or flush your DNS resolver cache to restore connection to Squarespace. Ensuring your Windows Defender or antivirus firewall isn't blocking Squarespace domains can also resolve the issue.
- Check
- Check if Squarespace is down by opening your browser in Incognito mode or using the command prompt to ping squarespace.com. You can also visit the official Squarespace status page to verify global outages.
ping squarespace.comTest whether Squarespace's servers replynslookup squarespace.comCheck that Squarespace's DNS resolvestracert squarespace.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadSquarespace on Mac
- Fix
- Clear Safari or Chrome's cached website data and disable any active content blockers or VPNs that might interfere with the Squarespace editor. Flushing your Mac's DNS cache can also resolve stubborn connection issues.
- Check
- Verify if Squarespace is down on macOS by trying to access your site using Safari's Private Browsing mode. You can also use the Terminal to check your network route to Squarespace's servers.
ping -c 4 squarespace.comTest whether Squarespace's servers replynslookup squarespace.comCheck that Squarespace's DNS resolvestraceroute squarespace.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadSquarespace on Android
- Fix
- Force stop the Squarespace Android app, clear its storage cache in your system settings, and ensure it is updated to the latest version. If the app still fails, try accessing your Squarespace dashboard via a mobile web browser.
- Check
- To see if Squarespace is down on Android, check if you can load your website on a mobile browser or check the Google Play Store reviews for recent app issues. You can also try switching between Wi-Fi and mobile data.
Squarespace on iPhone and iPad
- Fix
- Reinstall the Squarespace app from the App Store or clear Safari's history and website data in your iOS settings. Toggling Airplane Mode or resetting network settings can also resolve connection issues to Squarespace.
- Check
- Check if Squarespace is down on iOS by attempting to load your site in Safari or checking the App Store for recent update issues. Verify if other web services load normally to rule out cellular data issues.
What happens when Squarespace goes down
Squarespace is a website building and hosting platform that small businesses, restaurants, artists, and online shops use to run their sites, sell products, take bookings, and manage email campaigns. An outage can cut off the editor, live pages, checkout, and domain tools, so sales and publishing stall.
The report bar at the top of the page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours, and it does not come from a ping or probe of the service. Saving tends to fail first. You open the dashboard or editor, make a change, and the save or publish action hangs or throws an error; live pages may load slowly or return an error. Commerce checkout, domain settings, email campaigns, and scheduling tools can also stop responding, and problems are usually partial: one region or one account breaks while the rest works; the official status page and help centre may have more detail.
Squarespace IP address, servers and network
- IPv4 addresses
- 198.185.159.180
Show all 4
- 198.185.159.181
- 198.49.23.180
- 198.49.23.181
- IPv6
- Not offered
- Network
- AS53831 · Squarespace, Inc., registered in the United States
- DNS hosted by
- NS1
- HTTPS certificate
- Issued by DigiCert Inc, valid until 4 Mar 2027 (122 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 175 ms
Checked from our server in Frankfurt, Germany, 6 h ago, for www.squarespace.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.squarespace.com. Fastest from Amsterdam (38 ms), slowest from São Paulo (1,016 ms). Every location connected through Squarespace, Inc. (AS53831), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 73 ms | 198.185.159.180 |
| ViennaAustria | Up | 145 ms | 198.185.159.180 |
| MilanItaly | Up | 149 ms | 198.185.159.180 |
| ParisFrance | Up | 112 ms | 198.185.159.180 |
| AmsterdamNetherlands | Up | 38 ms | 198.185.159.180 |
| MadridSpain | Up | 866 ms | 198.185.159.180 |
| WarsawPoland | Up | 183 ms | 198.49.23.180 |
| Los AngelesUSA | Up | 214 ms | 198.49.23.180 |
| São PauloBrazil | Up | 1,016 ms | 198.185.159.180 |
| SingaporeSingapore | Up | 80 ms | 198.185.159.180 |
| TokyoJapan | Up | 505 ms | 198.49.23.180 |
Checked with check-host.net from its servers in these cities 6 h ago, for www.squarespace.com. Time is how long each server took to load the page.
Squarespace FAQ
Is Squarespace down right now?
Why can't I log in to my Squarespace account after resetting my password?
Why does the Squarespace app fail to upload images from my phone?
Why did my Squarespace commerce checkout fail with a payment error?
Why does my custom domain show a DNS error in Squarespace?
Service updates from @squarespace
No posts about problems from @squarespace in the last 14 days. The latest is from .
How we track Squarespace
The status on this page comes from user-submitted problem reports for Squarespace, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Squarespace, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Squarespace's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.