Is Sefaz down right now? Live status and outage tracker

Sefaz outages and problems

User reports, last 24 hours

1,282 reports in total, counted in 15-minute windows

In the last hour, 3 problem reports came in for Sefaz, and at this time of day there are usually almost none. Over the last 24 hours there were 1,282 reports. Most recent reports were about website (39%) and payments (22%). The last spike in reports was 2 h ago and lasted 21 min. These are user reports from Brazil, where most people report Sefaz problems.

80 40

24 h ago18 h12 h6 hNow

• NormalClose to the usual level15 h 45 min · 173 reports
• ElevatedMore than 1.5 times the usual level4 h 45 min · 336 reports
• OutageMore than twice the usual level and far above the day's average3 h 30 min · 773 reports
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

3

25% on the hour before

Uptime, 24 h

85.42%

3 h 30 min of outage

Last outage

5 h ago

Lasted 1 h 30 min

Busiest 15 minutes

72

72 reports, 12 h ago

In the past 24 hours, 1,282 user reports came in for Sefaz. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 85.42% uptime for the day.

The most recent spike big enough to count as an outage was 5 hours ago. The busiest 15-minute window of the day had 72 reports, about 12 hours ago.

• Elevated reports
  Ended 3 h ago

  Lasted 15 min
  12peak reports
• Outage
  Ended 5 h ago

  Lasted 1 h 30 min
  68peak reports
• Elevated reports
  Ended 8 h ago

  Lasted 2 h
  20peak reports
• Outage
  Ended 10 h ago

  Lasted 5 h 30 min
  72peak reports

Sefaz in November 2026

Problem reports in November (since 3 November)

1,312

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Sefaz.

1. Website39%
2. Payments22%
3. Updates16%
4. Forms & Applications13%
5. Login8%
6. App2%

Share of 140 recent reports that said what was wrong.

Sefaz problem spikes, last 30 days

Since 3 November, Sefaz had 2 outage spikes and 2 periods of elevated reports. The longest lasted 5 h 30 min, on 4 November.

• Elevated reports
  Thu 5 Nov, 00:16–00:37

  Lasted 21 min
  13peak reports
• Outage
  Wed 4 Nov, 20:33–22:03

  Lasted 1 h 30 min
  87peak reports
• Elevated reports
  Wed 4 Nov, 17:18–19:18

  Lasted 2 h
  20peak reports
• Outage
  Wed 4 Nov, 11:18–16:48

  Lasted 5 h 30 min
  81peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Sefaz not working

Sefaz is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Sefaz.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Sefaz is down: what to use instead

• Meu Alelo app Use the app if the website will not load, since it can handle common account checks when your login still works.
• Meu Alelo website Try the website from a browser if the app is stuck, because the same account area may still open there.
• Physical Alelo card Pay with the card at a place that accepts Alelo if you do not need to check the balance first.
• Employer benefits team Ask your employer’s benefits team if you need help with a blocked benefit, missing credit, or card issue while the service is unavailable.

Problems at the same time as Sefaz

Since 3 November, all 4 of Sefaz's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Sefaz problems

The busiest hour for reports about Sefaz is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Sefaz IP address, servers and network