Jet2.com outages and problems
In the past 24 hours, 5 user reports came in for Jet2.com. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Jet2.com in November 2026
- Problem reports in November
- 0
- Outage spikes
- 0
- Periods of elevated reports
- 0
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Jet2.com worldwide.
Share of 7 recent reports that said what was wrong, from every country listed below.
Jet2.com reports around the world
In the last 24 hours, 5 problem reports about Jet2.com came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The UK numbers above | Normal | 0 | 5 |
| The US | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| Czechia | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Hungary | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| Poland | Normal | 0 | 0 |
| Portugal | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. One more country had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Jet2.com problem spikes, last 30 days
Since 7 October, Jet2.com had 2 outage spikes. The longest lasted 1 h 3 min, on 29 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: 3 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 28 reports (outage spike that day)
- Thu 29 Oct: 59 reports (outage spike that day)
- Fri 30 Oct: 18 reports
- Sat 31 Oct: 5 reports
- Sun 1 Nov: 0 reports
-
Outage
Thu 29 Oct, 00:24–01:27Lasted 1 h 3 min15peak reports
-
Outage
Wed 28 Oct, 23:09–23:37Lasted 28 min16peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The UK107
- Czechia4
- Spain2
- The US2
- Germany1
- Austria0
- Belgium0
- France0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 October 2026. Monthly reports for all services
How to fix Jet2.com not working
Jet2.com is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Reload the flight search calendar
If the flight calendar spins without results, press Ctrl and F5 together on desktop or swipe down to reload it in your phone browser again. Try one more search.
Enter Manage My Booking details again
Stale cookies kick you back to the login screen, so open Chrome Settings > Privacy and security > Delete browsing data and clear cookies for the last hour. Log back in to Manage My Booking and type your reference again.
Turn off VPN and retry check-in
Switch off your VPN app with Disconnect because the fare search and online check-in often reject traffic that appears to come from another country. Reload the page after you reconnect on your normal UK connection.
Delete and reinstall for boarding passes
Delete the app by touching and holding its icon, tapping Remove App, tapping Delete App, and reinstalling a fresh copy from the App Store or Google Play. Sign back in and let your trip reload before you save the pass offline.
While Jet2.com is down: what to use instead
- Mobile app Open the app if the website will not load.
- Phone line When the app stalls or check-in fails, call the airline's customer service line for a booking change or an urgent question.
- Airport board Check the airport's departures board for gate or delay information.
- Travel agent If you booked through a travel agent, ask them to manage the booking while the site is unavailable.
Fix Jet2.com on Windows, Mac, Android and iPhone
Jet2.com on Windows
- Fix
- Clear your browser cache and cookies, then refresh the Jet2.com website. If the issue persists, temporarily disable your VPN or antivirus software which might be blocking the connection.
- Check
- To check if Jet2.com is down on Windows, try accessing the website in an Incognito window. You can also check if other websites load to rule out a local network issue.
ping jet2.comTest whether Jet2.com's servers replynslookup jet2.comCheck that Jet2.com's DNS resolvestracert jet2.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadJet2.com on Mac
- Fix
- Clear the cached website data for Jet2.com in Safari's privacy settings, or try using an alternative browser like Chrome. Disabling active content blockers can also resolve loading issues on Jet2.com.
- Check
- Determine if Jet2.com is down on a Mac by trying to load the homepage in Safari's Private Browsing mode. You can also attempt to ping the Jet2.com domain using the Network Utility.
ping -c 4 jet2.comTest whether Jet2.com's servers replynslookup jet2.comCheck that Jet2.com's DNS resolvestraceroute jet2.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadJet2.com on Android
- Fix
- Clear the cache and storage for the Jet2.com app in your device settings, then restart the application. If problems persist, check the Google Play Store for updates or reinstall the app.
- Check
- Check if Jet2.com is down on Android by opening the Jet2.com mobile app or accessing the website via Chrome on your device. Look for connection error messages or check the Google Play Store for service alerts.
Jet2.com on iPhone and iPad
- Fix
- Update the Jet2.com app to the latest version in the App Store, or reinstall it entirely to clear corrupted local data. You can also try clearing Safari's history and website data if accessing the web version.
- Check
- Find out if Jet2.com is down on iOS by launching the official Jet2.com app or loading the site in Safari. If you get a connection timeout, try switching from Wi-Fi to cellular data.
Problems at the same time as Jet2.com
Since 7 October, all 2 of Jet2.com's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football2 times
- Rogers2 times
- RBC Royal Bank of Canada2 times
- Character.AI2 times
- ADP2 times
- Fanduel2 times
How many of Jet2.com's spikes overlapped one of theirs.
During the latest spike
Jet2.com: Thu 29 Oct, 00:24 to 01:27
- ESPN Fantasy Football, outage,27 Oct 19:50 to 30 Oct 05:40
- Rogers, outage,28 Oct 11:13 to 01:05
- RBC Royal Bank of Canada, outage,28 Oct 11:47 to 01:12
- Character.AI, outage,28 Oct 12:25 to 04:19
- ADP, outage,28 Oct 14:21 to 04:50
- Fanduel, outage,28 Oct 15:41 to 05:45
- USPS, outage,28 Oct 15:47 to 04:27
- 3 (Three), outage,28 Oct 17:54 to 01:23
58 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Jet2.com goes down
Jet2.com is a UK leisure airline and holiday company that you use to book flights and package holidays, then manage them through Manage My Booking. An outage stops bookings.
You notice search or booking pages stall first, with calendars that spin and fares that never load while the homepage still opens. When Manage My Booking drops, you cannot open your itinerary because the page times out, and online check in hangs before it gives you a boarding pass. Payment fails at checkout. Trouble hits some paths while others work, so you can browse deals but you cannot pay.
Jet2.com IP address, servers and network
Checking jet2.com from our server…
Jet2.com FAQ
Is Jet2.com down right now?
Why does Jet2.com say my session has timed out during online check-in?
Why does the Jet2 app hang or show a blank screen when I open my boarding pass?
Why does my payment fail on Jet2.com when I book a flight or holiday?
Can I manage a Jet2 booking if the website will not let me log in?
How we track Jet2.com
The status on this page comes from user-submitted problem reports for Jet2.com, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Jet2.com, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Jet2.com doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.