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Is Nespresso down right now? Live status and outage tracker

No, Nespresso is up.

No outage detected, and no user reports in the last hour.

Live Updated just now Data refreshes every 5 minutes

Not working for you? Help centre

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

1 report in total, counted in 15-minute windows

No problem reports came in for Nespresso in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. Worldwide, most recent reports were about website (60%) and app (20%). There has been no spike in reports since 8 October. These are user reports from the US, where most people report Nespresso problems.

Around the world right now: normal in 18 other countries. By country

NormalClose to the usual level24 h · 1 report
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

1 report, 4 h ago

Last 24 hours

Nespresso outages and problems

In the past 24 hours, 1 user report came in for Nespresso. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Nespresso stayed at their usual level the whole time.

Report categories

What people can report about Nespresso

What went wrong

What people said was wrong in recent problem reports for Nespresso worldwide.

Website60%
App20%
Checkout20%

Share of 5 recent reports that said what was wrong, from every country listed below.

World map

Nespresso reports around the world

In the last 24 hours, 12 problem reports about Nespresso came in from 3 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	24 hours
The UK	Normal	6
France	Normal	5
The US numbers above	Normal	1
Italy	Normal	0
Spain	Normal	0
The Netherlands	Normal	0
Germany	Normal	0
Belgium	Normal	0
Mexico	Normal	0
Canada	Normal	0
Australia	Normal	0
Brazil	Normal	0

Each country's status compares its reports with the usual level there. 7 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Nespresso problem spikes, last 30 days

Since 8 October, Nespresso had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US13
The UK12
France10
The Netherlands7
Italy2
Austria1
Canada1
Spain1

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 October 2026. Monthly reports for all services

Troubleshooting

How to fix Nespresso not working

Nespresso is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Check Nespresso reports
Look at the top of this page. It shows whether problem reports for the service are above their usual level. If they are, the outage is likely wider than your connection; if they are normal, move on.
Force close the Nespresso app
Close the app fully, then open it again. On iPhone, swipe up from the bottom and flick the app away; on Android, open Recents and swipe it off the screen.
Switch networks
Switch to cellular data. If the app loads there but fails on your home Wi-Fi, your router or DNS is the problem; reboot the router before you reinstall anything.
Reinstall the Nespresso app
On Android, go to Settings > Apps > Nespresso > Storage > Clear cache; if that fails, tap Clear storage or Clear data, then sign back in. On iPhone, offload the app from Settings > General > iPhone Storage, then reinstall it from the App Store. If it still fails, use the help centre.

While Nespresso is down: what to use instead

Website in a browser When the app keeps logging you out or freezes on the basket, open the website on a laptop and sign in with the same account, because your saved address and payment card carry over.
Boutique or store counter Need capsules today? A boutique or shop counter can sell them to you in person while online checkout fails.
Phone line via the help centre The customer service page at https://www.nespresso.com/us/en/customer-service lists contact options for your country, and an agent on the phone can check a delivery or take an order if the site won't let you pay.
Compatible supermarket pods If your machine is from the Original line, pods from brands like L'OR fit it and most grocery stores stock them; Vertuo machines only accept Vertuo capsules, so this won't help you there.

Your device

Fix Nespresso on Windows, Mac, Android and iPhone

Nespresso on Windows

Fix: Clear your browser's cache and cookies, or try accessing the Nespresso website in an incognito window. Disabling browser extensions like ad-blockers or VPNs can also resolve checkout and loading issues.
Check: Check if the Nespresso website loads on a different browser or device to rule out local issues. If you receive a 500-series server error, the Nespresso website is likely experiencing an outage.

Command Prompt

ping nespresso.comTest whether Nespresso's servers reply

nslookup nespresso.comCheck that Nespresso's DNS resolves

tracert nespresso.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Nespresso on Mac

Fix: Clear your Safari or Chrome browsing history and temporary data to resolve Nespresso website loading issues. You can also try switching to a different network, such as a mobile hotspot, to bypass local DNS blockages.
Check: Attempt to open the Nespresso website in an alternative browser on your Mac. If the page fails to load across multiple browsers and networks, Nespresso is likely experiencing a server-side issue.

Terminal

ping -c 4 nespresso.comTest whether Nespresso's servers reply

nslookup nespresso.comCheck that Nespresso's DNS resolves

traceroute nespresso.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Nespresso on Android

Fix: Force stop the Nespresso app in your device settings and clear the app's cache. If issues persist, check the Google Play Store for an update or reinstall the app.
Check: Open the Nespresso app and look for persistent connection timeout errors or failed product loads. You can also try accessing the Nespresso website via a mobile browser to see if the outage is app-specific.

Nespresso on iPhone and iPad

Fix: Force close the Nespresso app from the App Switcher and check the App Store for any pending updates. If using Safari to order, clear your history and website data in your iOS settings.
Check: Watch for 'connection failed' or 'server unavailable' alerts within the Nespresso iOS app. Try loading the Nespresso website on Safari to confirm if the entire service is down.

About

What happens when Nespresso goes down

Nespresso is a coffee brand with machines, capsules, apps, and a website for ordering capsules and managing subscriptions. People who rely on the app or site for daily orders and account changes lose those tasks when an outage hits, and you may be unable to buy capsules or reach the help centre.

During an outage, login and account pages often stall first, so you may tap sign in and get a spinner or a generic error instead of your order history. Capsule ordering and subscription changes fail next; the cart empties or a payment screen rejects a card that works on other sites. Order tracking and machine support may load with delays or show stale information. These problems are often partial or regional, so your account may be fine while checkout, a country site, order tracking, or the app is broken for others.

Servers and network

Nespresso IP address, servers and network

IPv4 address: 23.36.156.63
IPv6 addresses: 2a02:26f0:2780:b81::763
Show all 2
2a02:26f0:2780:b94::763
Network: AS16625 · Akamai Technologies, Inc., registered in the United States
Served through: Akamai
DNS hosted by: Akamai
HTTPS certificate: Issued by DigiCert Inc, valid until 8 May 2027 (188 days)
HTTP/3: Not advertised
Our check: Answered in 252 ms

Checked from our server in Frankfurt, Germany, 31 h ago, for www.nespresso.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.nespresso.com. Fastest from Frankfurt (30 ms), slowest from Tokyo (1,369 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 11 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up · HTTP 302	30 ms	23.209.208.94
ViennaAustria	Up · HTTP 302	85 ms	23.35.210.40
MilanItaly	Up · HTTP 302	35 ms	92.123.112.214
ParisFrance	Up · HTTP 302	42 ms	2.20.168.65
AmsterdamNetherlands	Up · HTTP 302	37 ms	23.220.112.63
MadridSpain	Up · HTTP 302	42 ms	2.22.208.57
WarsawPoland	Up · HTTP 302	105 ms	23.36.156.63
Los AngelesUSA	Up · HTTP 302	110 ms	23.14.132.72
São PauloBrazil	Up · HTTP 302	47 ms	23.201.218.28
SingaporeSingapore	Up · HTTP 302	61 ms	104.83.197.209
TokyoJapan	Up · HTTP 302	1,369 ms	95.100.176.236

Checked with check-host.net from its servers in these cities 31 h ago, for www.nespresso.com. Time is how long each server took to load the page.

Questions

Nespresso FAQ

Is Nespresso down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. That count comes from other people, so if the page looks normal and your app or checkout still fails, the trouble is likely on your side. Try the same account on another phone or browser, then switch between Wi-Fi and mobile data. Sign out and back in before you contact the help centre.

Why does the Nespresso app crash when I edit my bag?

App crashes while you edit your bag often come from a stale sign-in or a bad local cache. Force close it and clear the app cache on Android; on iOS, delete and reinstall. Then add one item at a time. If it still crashes, order on the website and tell the help centre your phone model and app version.

Why does my Vertuo machine lose Wi-Fi after I restart my router?

Machines that lose Wi-Fi after a router restart usually need the network credentials entered again. Remove the machine in the app, then pair it back while your phone is on the same network. Keep both devices close during setup. Check that your router lets devices see each other, and if it still will not connect, the help centre can walk you through a factory reset.

Why is my Nespresso order stuck on Processing after I paid?

An order can sit in processing while the payment authorizes or while the warehouse confirms stock, and that delay is not always a sign of an outage. Check your bank for a pending charge and look at your account order history for a status change. If nothing moves after a few hours, contact the help centre with your order number and do not place a second order. A duplicate order can double the charge and make the refund slower.

Why does the Nespresso website log me out during checkout?

Checkout logouts often happen when your browser blocks cookies or when a stale session hits the payment step. Open the site in a private window and sign in again before you build the bag. If it still drops you at payment, try the app or a different browser. Tell the help centre which step failed, and clear the browser cache only after you note the items in your bag because that can empty the cart.

For your site

Put the Nespresso status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/nespresso/"><img src="https://isitdownrightnow.app/badge/nespresso.svg" alt="Nespresso status" height="20"></a>

Markdown, for README files

[![Nespresso status](https://isitdownrightnow.app/badge/nespresso.svg)](https://isitdownrightnow.app/services/nespresso/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Nespresso

The status on this page comes from user-submitted problem reports for Nespresso, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Nespresso, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Nespresso doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.