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Rogers rogers.com

Is Rogers down right now? Live status and outage tracker

No, Rogers is up.

No widespread outage detected. 22 user reports in the last hour is within the normal range.

Live Last spike 3 h ago Updated 3 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 26 flowing 66 slow (elevated) 4 jammed (outage)

User reports, last 24 hours

7,100 reports in total, counted in 15-minute windows

In the last hour, 22 problem reports came in for Rogers, against about 20 at this time on a usual day. Over the last 24 hours there were 7,100 reports. Most recent reports were about mobile internet (61%) and broadband internet (19%). The last spike in reports was 3 h ago and lasted 1 h. These are user reports from Canada, where most people report Rogers problems.

NormalClose to the usual level6 h 30 min · 436 reports
ElevatedMore than 1.5 times the usual level16 h 30 min · 5,898 reports
OutageMore than twice the usual level and far above the day's average1 h · 766 reports
Usual levelWhat a usual day sees at that timeAbout 20 an hour now

Reports, last hour

27% on the hour before

Uptime, 24 h

95.83%

1 h of outage

Last outage

9 h ago

Lasted 15 h 15 min

Busiest 15 minutes

198

198 reports, 17 h ago

Last 24 hours

Rogers outages and problems

In the past 24 hours, 7,100 user reports came in for Rogers. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 95.83% uptime for the day.

The most recent spike big enough to count as an outage was 15 hours ago. The busiest 15-minute window of the day had 198 reports, about 17 hours ago.

Elevated reports

Ended 3 h ago

Lasted 1 h

94peak reports
Elevated reports

Ended 5 h ago

Lasted 15 min

26peak reports
Elevated reports

Ended 5 h ago

Lasted 15 min

38peak reports
Elevated reports

Ended 7 h ago

Lasted 15 min

37peak reports
Elevated reports

Ended 8 h ago

Lasted 30 min

47peak reports

This month

Rogers in October 2026

Problem reports in October (since 28 October): 7,203
Most reported this month: No. 7 of 1,218

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Rogers.

Mobile Internet61%
Broadband Internet19%
WiFi10%
Mobile Signal6%
TV2%
Texting / SMS1%

Share of 1,525 recent reports that said what was wrong.

World map

Where Rogers problem reports come from

The map shows where recent problem reports for Rogers came from in Canada. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Rogers problem spikes, last 30 days

Since 28 October, Rogers had 1 outage spike and 5 periods of elevated reports. The longest lasted 16 h 39 min, on 28 October.

Elevated reports

Thu 29 Oct, 06:45–07:45

Lasted 1 h

132peak reports
Elevated reports

Thu 29 Oct, 04:39–05:45

Lasted 1 h 5 min

39peak reports
Elevated reports

Thu 29 Oct, 03:15–03:30

Lasted 15 min

40peak reports
Outage

Wed 28 Oct, 10:09–02:48

Lasted 16 h 39 min

211peak reports
Elevated reports

Wed 28 Oct, 08:39–08:56

Lasted 17 min

13peak reports
Elevated reports

Wed 28 Oct, 07:54–08:20

Lasted 26 min

22peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Rogers not working

Rogers is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach rogers.com over your own connection, right now. Nothing is sent to us or stored.

Refresh the Rogers connection
Try the phone first. Open Control Center on iPhone or Quick Settings on Android, turn Airplane Mode on, wait 10 seconds, then turn it off, and check that Cellular Data is on for the line you use under Settings > Cellular on iPhone or Settings > Network & internet > Internet on a Pixel.
Reopen the MyRogers app
Force close the app, then open it again and sign in with your username and password. If it still fails, clear its cache on Android from Settings > Apps > MyRogers > Storage & cache > Clear cache; on iPhone, delete the app and reinstall it from the App Store.
Power-cycle the Rogers modem
Unplug the power cable from the modem or gateway, wait 30 seconds, plug it back in, and let the lights settle. If the problem is Ignite TV, unplug the TV box for 30 seconds, then plug it back in.
Contact Rogers support
Open the help centre in a browser. Choose the support option for the service that fails, and have your account number and the exact symptom ready so the agent can skip the basics. If the official status page shows no service-wide issue, support can check your line or equipment.

While Rogers is down: what to use instead

Rogers help centre phone line Call support rather than typing into chat, because a voice call reaches a person when the app or website stalls.
Wi-Fi calling Calls and texts travel over your internet connection instead of the cellular network, so a home line from another provider or a trusted Wi-Fi network keeps your number reachable.
Public Wi-Fi or a friend's hotspot Maps and email still work on someone else's connection.
Official status page Open it in a browser on a connection that works, then read what the company says about the outage before you start resetting your phone or router.

Same time

Problems at the same time as Rogers

Since 28 October, all 6 of Rogers's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Rogers's spikes overlapped one of theirs.

During the latest spike

Rogers: Thu 29 Oct, 06:45 to 07:45

29 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Rogers problems

The busiest hour for reports about Rogers is 03:00 to 04:00 Central European time, and the busiest day is Thursday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Rogers goes down

Rogers is a Canadian telecom that sells home internet and wireless service; households and small businesses rely on it for calls and streaming. An outage interrupts that link, so a video call freezes, a show stops loading, a web page times out, or your phone loses data even when the Wi-Fi icon is lit.

The first sign is often a page that hangs or a video call that stutters while your Wi-Fi still shows connected; home internet can drop before Ignite TV and wireless do, or the other way around. Ignite TV may stall or drop to a loading screen, and mobile calls can fail or cut out even with bars showing. Outages tend to be regional or partial, so one neighborhood or one service can fail while another works. The status at the top counts user problem reports in 15-minute windows over the last 24 hours; this site does not ping or monitor the service, and it never checks from multiple locations.

Servers and network

Rogers IP address, servers and network

IPv4 address: 20.175.172.222
IPv6: Not offered
Network: AS8075 · Microsoft Corporation, registered in the United States
Served through: Microsoft
DNS hosted by: its own name servers (rogers.com)
HTTPS certificate: Issued by DigiCert Inc, valid until 27 Mar 2027 (148 days)
HTTP/3: Not advertised
Our check: No answer within 10 seconds

Checked from our server in Frankfurt, Germany, 1 h ago, for rogers.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from rogers.com. Fastest from Los Angeles (226 ms), slowest from São Paulo (775 ms). Every location connected to the same address, on Microsoft Corporation (AS8075).

Location	Result	Time	Address reached
FrankfurtGermany	Up · HTTP 301	311 ms	20.175.172.222
ViennaAustria	Up · HTTP 301	352 ms	20.175.172.222
MilanItaly	Up · HTTP 301	329 ms	20.175.172.222
ParisFrance	Up · HTTP 301	306 ms	20.175.172.222
AmsterdamNetherlands	Up · HTTP 301	277 ms	20.175.172.222
MadridSpain	Up · HTTP 301	317 ms	20.175.172.222
WarsawPoland	Up · HTTP 301	353 ms	20.175.172.222
Los AngelesUSA	Up · HTTP 301	226 ms	20.175.172.222
São PauloBrazil	Up · HTTP 301	775 ms	20.175.172.222
SingaporeSingapore	Up · HTTP 301	710 ms	20.175.172.222
TokyoJapan	Up · HTTP 301	495 ms	20.175.172.222

Checked with check-host.net from its servers in these cities 1 h ago, for rogers.com. Time is how long each server took to load the page.

Questions

Rogers FAQ

Is Rogers down right now?

The status at the top of this page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours. It does not ping or monitor the service, so it reflects what other people report rather than a live test from your line. Check the official status page, then try another device on the same Wi-Fi and switch to cellular; if the failure follows only your home network, the problem is on your side, while the same failure on cellular points to the service or your account.

Why won't MyRogers let me sign in?

Sign out and back in, then check that your phone has a working data connection; the app needs a clean session to load account details. If the same sign-in error appears on the website, the fault is on your account or with the service, while the app may be fine. Clear the app cache on Android or reinstall it on iPhone if the website loads but the app does not.

Why does my Home Hub keep dropping the Wi-Fi connection?

Start with the coax and power cables, then restart the Home Hub and watch the lights as it comes back up; a steady drop on every device points to the hub or your line. Move the hub off the floor and away from metal, and test a device wired to the hub if you can. If the wired device also drops, contact support through the help centre and note the light pattern and when the drops happen.

Why does Ignite TV show a black screen on some channels?

A black screen on a single channel often comes from a weak signal to that stream; the box itself may be fine. Change channel and open a recording; if the menu still loads and only one channel fails, restart the box and check the HDMI cable at both ends. If every channel is black, restart the Home Hub and the box, then check the service status.

Why is my bill payment not showing in MyRogers?

A payment can take a business day or two to post, and a weekend or bank holiday stretches that wait. Check the payment confirmation from your bank first, then look at the payment history in the app; if the bank sent the money and the balance still shows the old amount after a couple of business days, contact support through the help centre with the confirmation.

For your site

Put the Rogers status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/rogers/"><img src="https://isitdownrightnow.app/badge/rogers.svg" alt="Rogers status" height="20"></a>

Markdown, for README files

[![Rogers status](https://isitdownrightnow.app/badge/rogers.svg)](https://isitdownrightnow.app/services/rogers/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Rogers

The status on this page comes from user-submitted problem reports for Rogers, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Rogers, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Rogers's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.