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Is Venice down right now? Live status and outage tracker

No, Venice is up.

No outage detected, and no user reports in the last hour.

Venice's own status page: veniceai-status.com

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

9 reports in total, counted in 15-minute windows

No problem reports came in for Venice in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 9 reports. Worldwide, most recent reports were about website (67%) and app (33%). There has been no spike in reports since 20 October. These are user reports from the US, where most people report Venice problems.

Around the world right now: normal in 66 other countries. By country

In the past 24 hours, 9 user reports came in for Venice. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 2 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
2
2 reports, 3 h ago
Last 24 hours

Venice outages and problems

In the past 24 hours, 9 user reports came in for Venice. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Venice stayed at their usual level the whole time.
Official status

What Venice's status page says

This month

Venice in October 2026

Problem reports in October (since 20 October)
41

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Venice worldwide.

  1. Website67%
  2. App33%

Share of 3 recent reports that said what was wrong, from every country listed below.

World map

Venice reports around the world

In the last 24 hours, 19 problem reports about Venice came in from 7 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 09
The UK Normal 04
Germany Normal 02
Australia Normal 01
Canada Normal 01
France Normal 01
Italy Normal 01
Azerbaijan Normal 00
Bahrain Normal 00
Bangladesh Normal 00
Bulgaria Normal 00
Croatia Normal 00

Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Venice problem spikes, last 30 days

Since 20 October, Venice had no outage spikes or periods of elevated reports.

  • Fri 2 Oct: no data
  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: no data
  • Wed 14 Oct: no data
  • Thu 15 Oct: no data
  • Fri 16 Oct: no data
  • Sat 17 Oct: no data
  • Sun 18 Oct: no data
  • Mon 19 Oct: no data
  • Tue 20 Oct: 6 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 1 report
  • Sun 25 Oct: 2 reports
  • Mon 26 Oct: 1 report
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 7 reports
  • Thu 29 Oct: 9 reports
  • Fri 30 Oct: 7 reports
  • Sat 31 Oct: 8 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US34
  • The UK4
  • Italy3
  • Germany2
  • Poland2
  • Australia1
  • Canada1
  • Chile1

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 20 October 2026. Monthly reports for all services

Troubleshooting

How to fix Venice not working

Venice is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach venice.ai over your own connection, right now. Nothing is sent to us or stored.

  1. Check Venice's official status page

    Open veniceai-status.com and look for a posted incident on chat or image generation. The status at the top of this page counts user problem reports in 15-minute windows over the last 24 hours, so a calm line here with an incident listed there still points to trouble on their end. If both look normal, the fault is probably closer to you.

  2. Hard refresh and switch models

    A reply that hangs or a spinner that never finishes often clears with a hard refresh: Ctrl+Shift+R on Windows and Linux, Cmd+Shift+R on a Mac. If prompts keep failing, pick a different model from the model selector in the chat and send the same prompt again, because one model can be overloaded while the others answer fine. Short prompts make this quicker to test.

  3. Turn off blockers and your VPN

    Ad blockers and strict privacy extensions can stop the web app from loading responses, so open the site in a private window with extensions disabled and try again. Do the same with your VPN off. Your past chats won't show up in that window, because Venice saves conversations in your own browser's local storage.

  4. Clear site data and sign in again

    In Chrome, click the icon to the left of the address bar, open Site settings and choose Delete data, then sign back in to your account. Be careful here: this wipes any chats stored in that browser, so copy out anything you want to keep first. Then test from your phone on mobile data.

While Venice is down: what to use instead

  • Official status page Check it before you change anything on your end; if the team has posted an incident, the fault sits with the service and logging out or clearing your cache won't help.
  • Ollama or LM Studio If you picked Venice for privacy, running an open model such as Llama or Mistral on your own computer keeps every prompt local and keeps working when outside servers fail.
  • ChatGPT Fine for everyday questions and code help, though it saves chats by default.
  • Claude Paste in a long document or a large block of code and it copes well, so it covers writing and editing work until the app comes back.
Your device

Fix Venice on Windows, Mac, Android and iPhone

Venice on Windows

Fix
Clear your browser cache and cookies, or temporarily disable extensions that might block Venice. You can also flush your DNS cache to resolve connection issues.
Check
Try opening Venice in an Incognito window to see if it loads without cached data. You can also use the ping tool to check if the Venice servers are responding.
Command Prompt
ping venice.aiTest whether Venice's servers reply
nslookup venice.aiCheck that Venice's DNS resolves
tracert venice.aiTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Venice on Mac

Fix
Clear Safari or Chrome's cache and disable any active VPNs or content blockers that might prevent Venice from loading. Restarting your browser can also help.
Check
Try loading Venice in a private window or check if the site is accessible using a different browser like Firefox. You can also ping the domain to see if the server is reachable.
Terminal
ping -c 4 venice.aiTest whether Venice's servers reply
nslookup venice.aiCheck that Venice's DNS resolves
traceroute venice.aiTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Venice on Android

Fix
Clear the cache of your mobile browser from your Android settings and ensure Venice is not blocked by an active VPN. Switching between Wi-Fi and mobile data can also restore the connection.
Check
Attempt to open Venice in a private tab or try using a different browser app from the Google Play Store. If other websites load but Venice does not, the service is likely down.

Venice on iPhone and iPad

Fix
Clear Safari's history and website data in your iOS settings, and check that Venice is not restricted by your Screen Time settings. Toggling Airplane Mode can also reset a faulty connection.
Check
Open a Private Browsing tab in Safari to see if Venice loads, or try accessing the site using a different browser from the App Store. If it fails on both, Venice is likely experiencing an outage.
About

What happens when Venice goes down

Venice is a privacy-focused AI platform that runs open-source models for text chat and image generation, and it keeps your conversation history in your browser instead of on its servers. Developers who call its API and people who want a private alternative to mainstream chatbots both depend on it, so an outage stalls replies mid-conversation and leaves image jobs stuck.

Most incidents are partial. Text replies tend to break first: the response stops halfway or never starts, you get a generic error asking you to try again, and API requests often time out around the same time, though a different model in the selector may still answer. Image generation can fail on its own, with pictures that load forever or come back blank. Because your chat history lives in browser storage, old conversations stay visible during an outage, which can make the app look fine until you send a message.

Servers and network

Venice IP address, servers and network

IPv4 addresses
104.18.28.226
Show all 2
  • 104.18.29.226
IPv6 addresses
2606:4700::6812:1ce2
Show all 2
  • 2606:4700::6812:1de2
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Cloudflare
HTTPS certificate
Issued by Google Trust Services, valid until 16 Jan 2027 (76 days)
HTTP/3
Not advertised
Our check
Answered in 44 ms

Checked from our server in Frankfurt, Germany, 22 h ago, for venice.ai. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from venice.ai. Fastest from Milan (23 ms), slowest from Warsaw (94 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp35 ms104.18.28.226
ViennaAustriaUp34 ms104.18.29.226
MilanItalyUp23 ms104.18.28.226
ParisFranceUp51 ms104.18.29.226
AmsterdamNetherlandsUp41 ms104.18.29.226
MadridSpainUp37 ms104.18.28.226
WarsawPolandUp94 ms104.18.28.226
Los AngelesUSAUp57 ms104.18.29.226
São PauloBrazilUp39 ms104.18.29.226
SingaporeSingaporeUp32 ms104.18.28.226
TokyoJapanUp26 ms104.18.29.226

Checked with check-host.net from its servers in these cities 22 h ago, for venice.ai. Time is how long each server took to load the page.

Questions

Venice FAQ

Is Venice down right now?

The status at the top of this page shows whether user problem reports for Venice are above their usual level, counted in 15-minute windows over the last 24 hours. Venice also has an official status page at https://veniceai-status.com, where the team posts incidents it has confirmed. If both look calm, open the site in a private window or switch from Wi-Fi to mobile data; when it loads there, the cause is likely a browser extension or cached site data on your usual setup. Turn off any VPN as well.

Where did my Venice chat history go?

Venice keeps your conversations in your browser's local storage instead of on its servers, so clearing site data or logging in from another device leaves the sidebar empty. Nothing is down when this happens. If the old browser profile still exists, open the app there and your chats should still be in it.

Why does Venice say I've reached my daily limit?

Free accounts have a daily cap on prompts, and once you hit it the app stops sending messages until the limit resets. Signing out won't reset it. If you already pay and still see the message, check your account settings to confirm the subscription belongs to the login you're using, because a second email or wallet sign-in is easy to create by mistake.

Why do Venice images fail when text chat works?

Image generation runs on different models from chat, so one can slow down or return errors while the other is fine. Pick another image model from the model selector and retry. If several image models fail in a row, check the official status page, since that points to a wider problem than your prompt.

Why is my Venice API key getting rejected?

Calls fail when the key has been revoked or was pasted with a stray space or line break. Generate a new key in the API section of your account settings and swap it in. If the key is valid and requests still fail, read the error text: a model name that no longer exists or an empty API balance returns a different message from a bad key.
For your site

Put the Venice status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Venice status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/venice/"><img src="https://isitdownrightnow.app/badge/venice.svg" alt="Venice status" height="20"></a>
Markdown, for README files
[![Venice status](https://isitdownrightnow.app/badge/venice.svg)](https://isitdownrightnow.app/services/venice/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Venice

The status on this page comes from user-submitted problem reports for Venice, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Venice, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Venice's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services