Venice outages and problems
In the past 24 hours, 9 user reports came in for Venice. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Venice's status page says
Checking veniceai-status.com…
Venice in October 2026
- Problem reports in October (since 20 October)
- 41
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Venice worldwide.
Share of 3 recent reports that said what was wrong, from every country listed below.
Venice reports around the world
In the last 24 hours, 19 problem reports about Venice came in from 7 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 9 |
| The UK | Normal | 0 | 4 |
| Germany | Normal | 0 | 2 |
| Australia | Normal | 0 | 1 |
| Canada | Normal | 0 | 1 |
| France | Normal | 0 | 1 |
| Italy | Normal | 0 | 1 |
| Azerbaijan | Normal | 0 | 0 |
| Bahrain | Normal | 0 | 0 |
| Bangladesh | Normal | 0 | 0 |
| Bulgaria | Normal | 0 | 0 |
| Croatia | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Venice problem spikes, last 30 days
Since 20 October, Venice had no outage spikes or periods of elevated reports.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: 6 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 1 report
- Sun 25 Oct: 2 reports
- Mon 26 Oct: 1 report
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 7 reports
- Thu 29 Oct: 9 reports
- Fri 30 Oct: 7 reports
- Sat 31 Oct: 8 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US34
- The UK4
- Italy3
- Germany2
- Poland2
- Australia1
- Canada1
- Chile1
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 20 October 2026. Monthly reports for all services
How to fix Venice not working
Venice is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach venice.ai over your own connection, right now. Nothing is sent to us or stored.
Check Venice's official status page
Open veniceai-status.com and look for a posted incident on chat or image generation. The status at the top of this page counts user problem reports in 15-minute windows over the last 24 hours, so a calm line here with an incident listed there still points to trouble on their end. If both look normal, the fault is probably closer to you.
Hard refresh and switch models
A reply that hangs or a spinner that never finishes often clears with a hard refresh: Ctrl+Shift+R on Windows and Linux, Cmd+Shift+R on a Mac. If prompts keep failing, pick a different model from the model selector in the chat and send the same prompt again, because one model can be overloaded while the others answer fine. Short prompts make this quicker to test.
Turn off blockers and your VPN
Ad blockers and strict privacy extensions can stop the web app from loading responses, so open the site in a private window with extensions disabled and try again. Do the same with your VPN off. Your past chats won't show up in that window, because Venice saves conversations in your own browser's local storage.
Clear site data and sign in again
In Chrome, click the icon to the left of the address bar, open Site settings and choose Delete data, then sign back in to your account. Be careful here: this wipes any chats stored in that browser, so copy out anything you want to keep first. Then test from your phone on mobile data.
While Venice is down: what to use instead
- Official status page Check it before you change anything on your end; if the team has posted an incident, the fault sits with the service and logging out or clearing your cache won't help.
- Ollama or LM Studio If you picked Venice for privacy, running an open model such as Llama or Mistral on your own computer keeps every prompt local and keeps working when outside servers fail.
- ChatGPT Fine for everyday questions and code help, though it saves chats by default.
- Claude Paste in a long document or a large block of code and it copes well, so it covers writing and editing work until the app comes back.
Fix Venice on Windows, Mac, Android and iPhone
Venice on Windows
- Fix
- Clear your browser cache and cookies, or temporarily disable extensions that might block Venice. You can also flush your DNS cache to resolve connection issues.
- Check
- Try opening Venice in an Incognito window to see if it loads without cached data. You can also use the ping tool to check if the Venice servers are responding.
ping venice.aiTest whether Venice's servers replynslookup venice.aiCheck that Venice's DNS resolvestracert venice.aiTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadVenice on Mac
- Fix
- Clear Safari or Chrome's cache and disable any active VPNs or content blockers that might prevent Venice from loading. Restarting your browser can also help.
- Check
- Try loading Venice in a private window or check if the site is accessible using a different browser like Firefox. You can also ping the domain to see if the server is reachable.
ping -c 4 venice.aiTest whether Venice's servers replynslookup venice.aiCheck that Venice's DNS resolvestraceroute venice.aiTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadVenice on Android
- Fix
- Clear the cache of your mobile browser from your Android settings and ensure Venice is not blocked by an active VPN. Switching between Wi-Fi and mobile data can also restore the connection.
- Check
- Attempt to open Venice in a private tab or try using a different browser app from the Google Play Store. If other websites load but Venice does not, the service is likely down.
Venice on iPhone and iPad
- Fix
- Clear Safari's history and website data in your iOS settings, and check that Venice is not restricted by your Screen Time settings. Toggling Airplane Mode can also reset a faulty connection.
- Check
- Open a Private Browsing tab in Safari to see if Venice loads, or try accessing the site using a different browser from the App Store. If it fails on both, Venice is likely experiencing an outage.
What happens when Venice goes down
Venice is a privacy-focused AI platform that runs open-source models for text chat and image generation, and it keeps your conversation history in your browser instead of on its servers. Developers who call its API and people who want a private alternative to mainstream chatbots both depend on it, so an outage stalls replies mid-conversation and leaves image jobs stuck.
Most incidents are partial. Text replies tend to break first: the response stops halfway or never starts, you get a generic error asking you to try again, and API requests often time out around the same time, though a different model in the selector may still answer. Image generation can fail on its own, with pictures that load forever or come back blank. Because your chat history lives in browser storage, old conversations stay visible during an outage, which can make the app look fine until you send a message.
Venice IP address, servers and network
- IPv4 addresses
- 104.18.28.226
Show all 2
- 104.18.29.226
- IPv6 addresses
- 2606:4700::6812:1ce2
Show all 2
- 2606:4700::6812:1de2
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Google Trust Services, valid until 16 Jan 2027 (76 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 44 ms
Checked from our server in Frankfurt, Germany, 22 h ago, for venice.ai. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from venice.ai. Fastest from Milan (23 ms), slowest from Warsaw (94 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 35 ms | 104.18.28.226 |
| ViennaAustria | Up | 34 ms | 104.18.29.226 |
| MilanItaly | Up | 23 ms | 104.18.28.226 |
| ParisFrance | Up | 51 ms | 104.18.29.226 |
| AmsterdamNetherlands | Up | 41 ms | 104.18.29.226 |
| MadridSpain | Up | 37 ms | 104.18.28.226 |
| WarsawPoland | Up | 94 ms | 104.18.28.226 |
| Los AngelesUSA | Up | 57 ms | 104.18.29.226 |
| São PauloBrazil | Up | 39 ms | 104.18.29.226 |
| SingaporeSingapore | Up | 32 ms | 104.18.28.226 |
| TokyoJapan | Up | 26 ms | 104.18.29.226 |
Checked with check-host.net from its servers in these cities 22 h ago, for venice.ai. Time is how long each server took to load the page.
Venice FAQ
Is Venice down right now?
Where did my Venice chat history go?
Why does Venice say I've reached my daily limit?
Why do Venice images fail when text chat works?
Why is my Venice API key getting rejected?
How we track Venice
The status on this page comes from user-submitted problem reports for Venice, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Venice, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Venice's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.