RBC outages and problems
In the past 24 hours, 48 user reports came in for RBC. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
RBC in October 2026
- Problem reports in October (since 27 October)
- 58
Monthly report for October 2026
What people said was wrong in recent problem reports for RBC, as a share of those reports:
- 33% App
- 33% Login
- 25% Online Banking
- 8% Funds Transfer
Where RBC problem reports come from
Recent reports came from 20 areas. The most came from around Washington, DC, New York City, NY and Dallas, TX. Share of recent reports by area, named after its biggest town:
- 16% Washington, DC
- 11% New York City, NY
- 9% Dallas, TX
- 7% Detroit, MI
- 5% Boston, MA
- 5% Bridgeport, CT
From 44 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
RBC problem spikes, last 30 days
Since 27 October, RBC had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix RBC not working
RBC is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach rbcroyalbank.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not RBC.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While RBC is down: what to use instead
- RBC website Sign in through a browser when the app stalls or throws an error, because the website reaches the same accounts.
- Physical card Pay with your debit or credit card in a store if the app will not load.
- Telephone banking Call telephone banking for balances or transfers when the app and website both fail.
- Branch visit Go into a branch for account help when you need to speak with someone and digital access is unavailable.
RBC IP address, servers and network
Checking rbcroyalbank.com from our server…
Service updates from @RBC
No posts about problems from @RBC in the last 14 days. The latest is from .
How we track RBC
The status on this page comes from user-submitted problem reports for RBC, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for RBC, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. RBC doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.