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Ubuntu ubuntu.com

Is Ubuntu down right now? Live status and outage tracker

No, Ubuntu is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

1 report in total, counted in 15-minute windows

No problem reports came in for Ubuntu in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. There has been no spike in reports since 6 October. These are user reports from the US, where most people report Ubuntu problems.

In the past 24 hours, 1 user report came in for Ubuntu. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
1
1 report, 24 h ago
Last 24 hours

Ubuntu outages and problems

In the past 24 hours, 1 user report came in for Ubuntu. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Ubuntu stayed at their usual level the whole time.
Report categories

What people can report about Ubuntu

People who report a problem with Ubuntu to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Login
  • App
  • Server Connection
  • API
  • Dashboard / Console
  • Integrations
  • Lag / Latency
World map

Where Ubuntu problem reports come from

The map shows where recent problem reports for Ubuntu came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Ubuntu problem spikes, last 30 days

Since 6 October, Ubuntu had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: 1 report
  • Wed 7 Oct: 11 reports
  • Thu 8 Oct: 20 reports
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 2 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 3 reports
  • Thu 29 Oct: 8 reports
  • Fri 30 Oct: 2 reports
  • Sat 31 Oct: 1 report
  • Sun 1 Nov: no data

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix Ubuntu not working

Ubuntu is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach ubuntu.com over your own connection, right now. Nothing is sent to us or stored.

  1. Check DNS with resolvectl

    Check DNS with `resolvectl status`. If the list is empty or wrong, open Settings > Network > Wired, click the gear icon, and set a public resolver under IPv4; for Wi-Fi, do the same under Settings > Network > Wi-Fi. Then run `ping -c 4 1.1.1.1`; if that fails, fix the connection before you touch DNS.

  2. Restart NetworkManager

    Run `sudo systemctl restart NetworkManager`. Toggle Wi-Fi off and on from the top-right system menu; that clears a stuck connection without a full reboot, and it takes seconds.

  3. Fix broken apt packages

    Run `sudo apt update`. If the Software app still fails, run `sudo apt --fix-broken install`; this repairs half-installed packages before you open it again.

  4. Boot an older kernel from GRUB

    Reboot into GRUB. Hold Shift or press Esc during startup, choose Advanced options for Ubuntu, then pick a previous kernel and press Enter. If that boots, the newest kernel update is the likely cause; report it with `ubuntu-bug linux`.

While Ubuntu is down: what to use instead

  • A different archive mirror If apt update hangs or says it failed to fetch from the main archive, open Software & Updates and pick another server under Download from, because mirrors carry the same packages.
  • Flatpak from Flathub When the Snap Store won't load or a snap install times out, you can often get the same desktop app as a Flatpak, which comes from separate servers.
  • Mirror or torrent for ISO images If the installer download stalls, a listed mirror or the official torrent gives you the same image, and you can check it against the published SHA256SUMS file.
  • Ask Ubuntu You can still search years of answered fixes there while the official forums or docs are unreachable, since Stack Exchange runs it on its own servers.
Your device

Fix Ubuntu on Windows, Mac, Android and iPhone

Ubuntu on Windows

Fix
If Ubuntu on WSL or the Ubuntu website is failing to load, try restarting the Windows Subsystem for Linux service or clearing your browser's DNS cache. You can also check if your Windows Defender firewall is blocking Ubuntu mirror connections.
Check
Verify if Ubuntu is down on Windows by checking the official Ubuntu status page or attempting to access the main Ubuntu archive mirrors through your browser.
Command Prompt
ping ubuntu.comTest whether Ubuntu's servers reply
nslookup ubuntu.comCheck that Ubuntu's DNS resolves
tracert ubuntu.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Ubuntu on Mac

Fix
Resolve Ubuntu virtual machine or Multipass issues on Mac by restarting your virtualization software and checking your macOS network sharing settings. Ensure your Mac's firewall is not blocking connection ports to Ubuntu servers.
Check
To see if Ubuntu is down on Mac, check if you can access the Ubuntu website or ping the package repository servers using the Network Utility.
Terminal
ping -c 4 ubuntu.comTest whether Ubuntu's servers reply
nslookup ubuntu.comCheck that Ubuntu's DNS resolves
traceroute ubuntu.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Ubuntu on Android

Fix
If you cannot connect to Ubuntu via SSH clients or Termux on Android, switch between Wi-Fi and mobile data to rule out local network issues. You can also reinstall your terminal app from the Google Play Store.
Check
Check if Ubuntu services are down on Android by using a mobile browser to visit the Ubuntu status page or testing your connection to other online services.

Ubuntu on iPhone and iPad

Fix
Fix Ubuntu connectivity on iOS by restarting your SSH client app and verifying your active network connection. If accessing Ubuntu cloud services, clear your Safari browser history and try again.
Check
Determine if Ubuntu is reachable on iOS by trying to load the official Ubuntu website or using a network diagnostic app to ping the servers.
About

What happens when Ubuntu goes down

Ubuntu is free Linux. Developers, admins and laptop owners run it for work on desktops and servers, so when its back end fails you lose updates and Snap installs.

You notice it first when apt update stalls or throws a fetch failure while Snap downloads hang in the terminal or software app. Because the archives and Snap store run on separate back ends, one can break while your installed system keeps running. Some mirrors fail in one region while others stay fast; you try another mirror.

Servers and network

Ubuntu IP address, servers and network

IPv4 addresses
185.125.190.20
Show all 3
  • 185.125.190.21
  • 185.125.190.29
IPv6 addresses
2620:2d:4000:1::26
Show all 3
  • 2620:2d:4000:1::27
  • 2620:2d:4000:1::28
Network
AS41231 · Canonical Group Limited, registered in the United Kingdom
DNS hosted by
its own name servers (canonical.com)
HTTPS certificate
Issued by Let's Encrypt, valid until 15 Dec 2026 (44 days)
HTTP/3
Not advertised
Our check
Answered in 57 ms

Checked from our server in Frankfurt, Germany, 5 days ago, for ubuntu.com. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from ubuntu.com. Fastest from Amsterdam (40 ms), slowest from Singapore (1,103 ms). Every location connected through Canonical Group Limited (AS41231), using 3 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp73 ms185.125.190.20
ViennaAustriaUp114 ms185.125.190.29
MilanItalyUp105 ms185.125.190.20
ParisFranceUp64 ms185.125.190.20
AmsterdamNetherlandsUp40 ms185.125.190.20
MadridSpainUp112 ms185.125.190.21
WarsawPolandUp124 ms185.125.190.21
Los AngelesUSAUp704 ms185.125.190.20
São PauloBrazilUp798 ms185.125.190.29
SingaporeSingaporeUp1,103 ms185.125.190.20
TokyoJapanUp1,090 ms185.125.190.20

Checked with check-host.net from its servers in these cities 7 days ago, for ubuntu.com. Time is how long each server took to load the page.

Questions

Ubuntu FAQ

Is Ubuntu down right now?

The status at the top of this page shows whether reports for the service sit above their usual level across 15-minute windows from the last 24 hours. It counts problem reports. Check the official status page for a Canonical incident while you run an apt update on your machine and on another network, because a failure in both places points outward whereas success in one points to your connection.

Why does apt update fail to reach the archives?

You hit this when archive mirrors stall or your DNS drops, so apt hangs or a release file refuses to download. Try another mirror first. Switch mirrors in Software and Updates plus test a different network, because the official status page flags archive trouble while success elsewhere points to your link.

What stops the Snap Store from installing or updating an app?

Snapd stalls when it cannot reach the store, so you see a spinner that never ends or an app stuck on pending. Stay on one network. Run snap refresh in a terminal after you drop VPN and switch DNS, because the official status page flags store trouble while a success without VPN points to your tunnel.

Ubuntu One rejects my login, how do I get back in?

Open Ubuntu One in a browser where you reset your password, because the Snap Store and other tools pull the same sign-in. Check Caps Lock first. Set your clock to auto and retry without VPN where you test again, then ask the help centre if the reset mail never lands while the official status page shows no login fault.

My screen stays black after an Ubuntu upgrade, what should I check?

Boot with the old kernel from the GRUB menu and hold any extra drivers, because a new kernel plus a closed driver often leaves you with a black screen and a cursor. Note what changed last. Drop the added PPA in Software and Updates while you run the old kernel, then ask the help centre for recovery steps.
For your site

Put the Ubuntu status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Ubuntu status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/ubuntu/"><img src="https://isitdownrightnow.app/badge/ubuntu.svg" alt="Ubuntu status" height="20"></a>
Markdown, for README files
[![Ubuntu status](https://isitdownrightnow.app/badge/ubuntu.svg)](https://isitdownrightnow.app/services/ubuntu/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Ubuntu

The status on this page comes from user-submitted problem reports for Ubuntu, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Ubuntu, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Ubuntu's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services