Is 1pMobile down right now? Live status and outage tracker

1pMobile outages and problems

User reports, last 24 hours

76 reports in total, counted in 15-minute windows

No problem reports came in for 1pMobile in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 76 reports. Most recent reports were about mobile internet (100%). The last spike in reports was 12 h ago and lasted 21 min. These are user reports from the UK, where most people report 1pMobile problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 76 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

9

9 reports, 12 h ago

In the past 24 hours, 76 user reports came in for 1pMobile. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 9 reports, about 12 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

1pMobile in November 2026

Problem reports in November (since 8 November)

191

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for 1pMobile.

1. Mobile Internet100%

Share of 1 recent report that said what was wrong.

Where 1pMobile problem reports come from

The map shows where recent problem reports for 1pMobile came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

1pMobile problem spikes, last 30 days

Since 8 November, 1pMobile had 3 outage spikes. The longest lasted 39 min, on 9 November.

• Outage
  Wed 11 Nov, 15:25–15:46

  Lasted 21 min
  15peak reports
• Outage
  Mon 9 Nov, 21:41–22:13

  Lasted 32 min
  24peak reports
• Outage
  Mon 9 Nov, 11:29–12:08

  Lasted 39 min
  17peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 November 2026. Monthly reports for all services

How to fix 1pMobile not working

1pMobile is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Toggle airplane mode and data

   Turn airplane mode on for about 10 seconds, then off, and check your phone has mobile data on. If the phone shows signal bars but no internet, toggle data off and on once; the phone should re-register on the EE network.

2. Check the 1pMobile APN

   Open Settings > Mobile Data > Mobile Data Options > Mobile Data Network on iPhone, or Settings > Network & internet > Mobile network > Access Point Names on Android. Set APN to 1pmobile.com, leave username and password blank, then save and restart the phone.

3. Reset network settings

   If calls and texts work but data does not, reset network settings; on iPhone go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. On Android the reset is under Settings > System > Reset options, and the exact label varies by maker. You will lose saved Wi-Fi passwords, so note them first.

4. Move the SIM to another phone

   Power off, take the SIM out, check for damage, and put it in another unlocked phone that takes the same SIM size. If the same no service or no data symptom follows the SIM, ask 1pMobile support to check the SIM and account; if the other phone works, the fault is in the original handset.

While 1pMobile is down: what to use instead

• Wi-Fi calling If your handset and 1pMobile account have Wi-Fi calling switched on, connect to Wi-Fi to make calls and send texts while the mobile network is unavailable.
• Another network SIM A spare SIM from a different UK network gives you a way to call, text and use data when the mobile service is out.
• 1pMobile website Use the website from a working internet connection to log in and manage your account when the mobile connection is unreliable.
• WhatsApp Send messages or make calls through WhatsApp over Wi-Fi when ordinary calls and texts are not going through.

Problems at the same time as 1pMobile

Since 8 November, all 3 of 1pMobile's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report 1pMobile problems

The busiest hour for reports about 1pMobile is 22:00 to 23:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when 1pMobile goes down

1pMobile IP address, servers and network

1pMobile FAQ

Service updates from @1pMobile

No posts about problems from @1pMobile in the last 14 days. The latest is from .