Online.nl outages and problems
User reports, last 24 hours
42 reports in total, counted in 15-minute windows
No problem reports came in for Online.nl in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 42 reports. There has been no spike in reports since 3 November. These are user reports from the Netherlands, where most people report Online.nl problems.
- NormalClose to the usual level24 h · 42 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 42 user reports came in for Online.nl. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 13 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Online.nl in November 2026
- Problem reports in November (since 3 November)
- 45
Monthly report for November 2026
People who report a problem with Online.nl to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Breedbandinternet
- Facturen
- Wifi
- Vast draadloos internet
Online.nl problem spikes, last 30 days
Since 3 November, Online.nl had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Online.nl not working
Online.nl is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach online.nl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Online.nl.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Online.nl is down: what to use instead
- Mobiele hotspot Use your phone's 4G or 5G data for mail and banking if the fixed internet connection is out.
- Online.nl website If the app will not load, try the account pages in a browser because app login and web login can fail separately.
- TV-box If the TV app has playback trouble, try the provider's TV-box at home if your internet connection still works.
- NPO Start Use NPO Start for Dutch public live TV and missed programmes while the TV service is having problems.
Online.nl IP address, servers and network
- IPv4 addresses
- 104.18.16.150
Show all 2
- 104.18.17.150
- IPv6 addresses
- 2606:4700::6812:1096
Show all 2
- 2606:4700::6812:1196
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (as5390.net)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 28 Feb 2027 (114 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 318 ms
Checked from our server in Frankfurt, Germany, 1 h ago, for www.online.nl. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
11 of 12 locations got an answer from online.nl. São Paulo got no answer (connection timed out). Some sites drop automated checks from particular data-centre servers, so this alone doesn't mean people in São Paulo can't reach it; the live reports above show what users see. Fastest from Frankfurt (44 ms), slowest from Singapore (2,810 ms). Every location connected to the same address, on Cloudflare London, LLC (AS209242).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 44 ms | 83.118.226.221 |
| ViennaAustria | Up · HTTP 301 | 1,088 ms | 83.118.226.221 |
| MilanItaly | Up · HTTP 301 | 90 ms | 83.118.226.221 |
| ParisFrance | Up · HTTP 301 | 128 ms | 83.118.226.221 |
| AmsterdamNetherlands | Up · HTTP 301 | 58 ms | 83.118.226.221 |
| MadridSpain | Up · HTTP 301 | 162 ms | 83.118.226.221 |
| WarsawPoland | Up · HTTP 301 | 154 ms | 83.118.226.221 |
| DallasUSA | Up · HTTP 301 | 695 ms | 83.118.226.221 |
| Los AngelesUSA | Up · HTTP 301 | 961 ms | 83.118.226.221 |
| São PauloBrazil | Connection timed out | – | 83.118.226.221 |
| SingaporeSingapore | Up · HTTP 301 | 2,810 ms | 83.118.226.221 |
| TokyoJapan | Up · HTTP 301 | 1,401 ms | 83.118.226.221 |
Checked with check-host.net from its servers in these cities 1 h ago, for online.nl. Time is how long each server took to load the page.
Service updates from @onlinepuntnl
No posts about problems from @onlinepuntnl in the last 14 days. The latest is from .
Contact Online.nl support
- Help centrewsp.online.nl/wsp/?command=Login&targetservice=kms&targettail=SendEmail=8006-0000000000005990229
- Websiteonline.nl
- X (Twitter)x.com/onlinepuntnl
- Facebookfacebook.com/717395258341203
Tip: Online.nl doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Online.nl status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/online-nl/"><img src="https://isitdownrightnow.app/badge/online-nl.svg" alt="Online.nl status" height="20"></a>[](https://isitdownrightnow.app/services/online-nl/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/online-nl/" title="Online.nl status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/online-nl/">Online.nl status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/online-nl/"><img src="https://isitdownrightnow.app/share/online-nl.png" alt="Online.nl status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Online.nl
The status on this page comes from user-submitted problem reports for Online.nl, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Online.nl, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Online.nl doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.