Is OurFamilyWizard down right now? Live status and outage tracker

OurFamilyWizard outages and problems

In the past 24 hours, 57 user reports came in for OurFamilyWizard. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 21 hours ago. The busiest 15-minute window of the day had 18 reports, about 21 hours ago.

• Elevated reports
  Ended 3 h ago

  Lasted 15 min
  10peak reports
• Outage
  Ended 21 h ago

  Lasted 30 min
  18peak reports

OurFamilyWizard in October 2026

Problem reports in October (since 28 October)

57

Monthly report for October 2026

What people said was wrong in recent problem reports for OurFamilyWizard, as a share of those reports:

• 50% Voice calls
• 31% Login
• 19% App

Where OurFamilyWizard problem reports come from

Recent reports came from 29 areas. The most came from around Pittsburgh, PA, Cincinnati, OH and Atlanta, GA. Share of recent reports by area, named after its biggest town:

• 11% Pittsburgh, PA
• 5% Cincinnati, OH
• 5% Atlanta, GA
• 5% Virginia Beach, VA
• 4% Washington, DC
• 4% Charleston, SC

From 56 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

OurFamilyWizard problem spikes, last 30 days

Since 28 October, OurFamilyWizard had 2 outage spikes. The longest lasted 30 min, on 28 October.

• Outage
  Wed 28 Oct, 18:18–18:38

  Lasted 20 min
  13peak reports
• Outage
  Wed 28 Oct, 00:08–00:38

  Lasted 30 min
  23peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

How to fix OurFamilyWizard not working

OurFamilyWizard is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not OurFamilyWizard.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While OurFamilyWizard is down: what to use instead

• Desktop browser Open the service in a desktop browser if the mobile app will not load; the same account can still show messages and the calendar when the web session works.
• TalkingParents TalkingParents keeps a record of co-parent messages, which helps when you must confirm a schedule change and the app will not send.
• AppClose Use it for a shared calendar and messages when you need a handover confirmed and the usual app is down.
• Phone call Call the other parent for an urgent pick-up change and add a note in the app when it works again.

Problems at the same time as OurFamilyWizard

Since 28 October, all 2 of OurFamilyWizard's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

OurFamilyWizard IP address, servers and network

Service updates from @OurFamilyWizard

No posts about problems from @OurFamilyWizard in the last 14 days. The latest is from .