Is Open Fiber down right now? Live status and outage tracker

Open Fiber outages and problems

User reports, last 24 hours

632 reports in total, counted in 15-minute windows

In the last hour, 4 problem reports came in for Open Fiber, and at this time of day there are usually almost none. Over the last 24 hours there were 632 reports. Most recent reports were about broadband internet (58%) and WiFi (24%). The last spike in reports was 2 h ago and lasted 15 min. These are user reports from Italy, where most people report Open Fiber problems.

40 20

24 h ago18 h12 h6 hNow

• NormalClose to the usual level19 h 15 min · 225 reports
• ElevatedMore than 1.5 times the usual level1 h · 42 reports
• OutageMore than twice the usual level and far above the day's average3 h 45 min · 365 reports
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

4

79% on the hour before

Uptime, 24 h

84.38%

3 h 45 min of outage

Last outage

4 h ago

Lasted 4 h 30 min

Busiest 15 minutes

35

35 reports, 7 h ago

In the past 24 hours, 632 user reports came in for Open Fiber. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 84.38% uptime for the day.

The most recent spike big enough to count as an outage was 5 hours ago. The busiest 15-minute window of the day had 35 reports, about 7 hours ago.

• Elevated reports
  Ended 2 h ago

  Lasted 15 min
  11peak reports
• Elevated reports
  Ended 3 h ago

  Lasted 15 min
  10peak reports
• Outage
  Ended 4 h ago

  Lasted 4 h 30 min
  35peak reports

Open Fiber in November 2026

Problem reports in November (since 3 November)

784

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Open Fiber.

1. Broadband Internet58%
2. WiFi24%
3. Fixed Wireless Internet16%
4. Email2%

Share of 104 recent reports that said what was wrong.

Where Open Fiber problem reports come from

The map shows where recent problem reports for Open Fiber came from in Italy. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

Open Fiber problem spikes, last 30 days

Since 3 November, Open Fiber had 2 outage spikes and 4 periods of elevated reports. The longest lasted 4 h 30 min, on 4 November.

• Elevated reports
  Thu 5 Nov, 01:23–01:38

  Lasted 15 min
  13peak reports
• Elevated reports
  Wed 4 Nov, 23:38–23:53

  Lasted 15 min
  11peak reports
• Outage
  Wed 4 Nov, 18:23–22:53

  Lasted 4 h 30 min
  40peak reports
• Elevated reports
  Wed 4 Nov, 17:25–17:46

  Lasted 21 min
  11peak reports
• Outage
  Wed 4 Nov, 01:11–02:15

  Lasted 1 h 3 min
  80peak reports
• Elevated reports
  Tue 3 Nov, 23:48–00:12

  Lasted 24 min
  14peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Open Fiber not working

Open Fiber is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Open Fiber.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Open Fiber is down: what to use instead

• Your broadband provider If your home line or activation is affected, contact the operator that bills you; Open Fiber handles the network side, while the provider manages fault tickets and appointments.
• Provider app or customer area Use your ISP's app or website to check modem status, order progress, invoices, and support messages when openfiber.it will not load.
• Mobile data hotspot A 4G or 5G hotspot from your phone can keep email, messaging, maps, and banking working until the fixed connection is back.
• FiberCop or TIM coverage check If you only need to compare fixed fiber availability at an Italian address, FiberCop or TIM can show coverage for their own network.

Problems at the same time as Open Fiber

Since 3 November, all 6 of Open Fiber's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Open Fiber problems

The busiest hour for reports about Open Fiber is 23:00 to 00:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Open Fiber IP address, servers and network

Service updates from @OpenFiberIT

No posts about problems from @OpenFiberIT in the last 14 days. The latest is from .