Onshape outages and problems
In the past 24 hours, 12 user reports came in for Onshape. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Onshape in October 2026
- Problem reports in October (since 28 October)
- 12
Monthly report for October 2026
What people said was wrong in recent problem reports for Onshape, as a share of those reports:
- 50% Editing / Creation
- 50% Save / Sync
Where Onshape problem reports come from
Recent reports came from 10 areas. The most came from around New York City, NY, Philadelphia, PA and Raleigh, NC. Share of recent reports by area, named after its biggest town:
- 17% New York City, NY
- 17% Philadelphia, PA
- 8% Raleigh, NC
- 8% Grand Rapids, MI
- 8% Seattle, WA
- 8% Portland, OR
From 12 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Onshape problem spikes, last 30 days
Since 28 October, Onshape had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Onshape not working
Onshape is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach onshape.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Onshape.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Onshape is down: what to use instead
- FreeCAD FreeCAD opens a STEP file on disk when the cloud document will not load.
- Autodesk Fusion Autodesk Fusion gives you a desktop modeling option when a STEP file is on disk and you need to keep edits moving during an outage.
- SketchUp SketchUp suits a quick block model or layout check when you need to show space and do not care about a full history tree.
- LibreCAD LibreCAD handles a DXF on disk for a flat drawing check.
Onshape IP address, servers and network
Checking onshape.com from our server…
Service updates from @Onshape
No posts about problems from @Onshape in the last 14 days. The latest is from .
Put the Onshape status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/onshape/"><img src="https://isitdownrightnow.app/badge/onshape.svg" alt="Onshape status" height="20"></a>[](https://isitdownrightnow.app/services/onshape/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Onshape
The status on this page comes from user-submitted problem reports for Onshape, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Onshape, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Onshape doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.