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iFood ifood.com.br Live · Operational

Is iFood down right now? Live status and outage tracker

No, iFood is up.

No widespread outage detected. 2 user reports in the last hour is within the normal range.

Reports, last hour: 2
Usual at this hour: ≈ 3
Vs the hour before: −71%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 94 normal · 0 elevated · 2 outage

Not working for you?

Last spike 13 h ago · Updated 5 min ago · Data refreshes every 5 minutes

01 · User reports

2 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

iFood outages and problems

User reports, last 24 hours

216 reports in total, counted in 15-minute windows

In the last hour, 2 problem reports came in for iFood, against about 3 at this time on a usual day. Over the last 24 hours there were 216 reports. The last spike in reports was 13 h ago and lasted 22 min. These are user reports from Brazil, where most people report iFood problems.

NormalClose to the usual level23 h 30 min · 97 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's average30 min · 119 reports
Usual levelWhat a usual day sees at that timeAbout 3 an hour now

Reports, last hour

71% on the hour before

Uptime, 24 h

97.92%

30 min of outage

Last outage

13 h ago

Lasted 15 min

Busiest 15 minutes

107

107 reports, 15 h ago

iFood status card: No, iFood is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 216 user reports came in for iFood. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 13 hours ago. The busiest 15-minute window of the day had 107 reports, about 15 hours ago.

Outage

Ended 13 h ago

Lasted 15 min

12peak reports
Outage

Ended 15 h ago

Lasted 15 min

107peak reports

This month

iFood in November 2026

Problem reports in November (since 3 November): 221

Monthly report for November 2026

People who report a problem with iFood to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Login
Aplicativo Celular
Finalização de compras
Rastreamento de pedidos

Last 30 days

iFood problem spikes, last 30 days

Since 3 November, iFood had 2 outage spikes. The longest lasted 36 min, on 4 November.

Outage

Wed 4 Nov, 14:09–14:31

Lasted 22 min

14peak reports
Outage

Wed 4 Nov, 11:31–12:07

Lasted 36 min

109peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix iFood not working

iFood is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach ifood.com.br over your own connection, right now. Nothing is sent to us or stored.

Reopen the iFood app
Close the app fully and open it again, because a stuck session can leave the menu, cart, or checkout spinning. On iPhone, swipe up from the bottom, pause, then swipe iFood up; on Android, tap Recents and swipe the app away.
Switch iFood connections
Turn Wi-Fi off and try mobile data, or do the reverse, then load the restaurant page again. On iPhone use Settings > Wi-Fi and Settings > Cellular; on Android use Settings > Network & internet > Internet.
Fix iFood location access
If restaurants do not load near your address, check the location permission. On iPhone, go to Settings > Privacy & Security > Location Services > iFood > While Using the App. On Android, go to Settings > Apps > iFood > Permissions > Location > Allow only while using the app.
Clear iFood cache or reinstall
On Android, go to Settings > Apps > iFood > Storage and cache > Clear cache, then reopen the app. On iPhone, go to Settings > General > iPhone Storage > iFood > Offload App, then tap Reinstall App. If the same screen keeps failing after that, delete the app and install it again from the App Store or Google Play.

While iFood is down: what to use instead

Rappi Use it for restaurants, markets, and pharmacy orders in many Brazilian cities when the iFood app will not load or checkout hangs.
aiqfome It can cover local restaurants in many smaller Brazilian cities, so check it if your usual place is listed there.
Restaurant direct order Call or message the restaurant on WhatsApp, because many places take orders outside the app and can confirm payment and delivery options.
iFood website If only the mobile app is failing, try the website in a browser and sign in with the same account.

Same time

Problems at the same time as iFood

Since 3 November, all 2 of iFood's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of iFood's spikes overlapped one of theirs.

During the latest spike

iFood: Wed 4 Nov, 14:09 to 14:31

65 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report iFood problems

The busiest hour for reports about iFood is 11:00 to 12:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when iFood goes down

iFood is a Brazilian delivery app and website for ordering meals and market items from local merchants, mostly through its Android and iPhone apps. If it goes down, customers may lose checkout or courier tracking, and restaurants can miss incoming orders.

Problems tend to show up first in the app feed or checkout, where store lists fail to load, menus appear blank, saved addresses disappear, or the cart refuses to finish an order. Payment can be the next break: cards or Pix may sit on a loading screen or return a generic failure, with the order left waiting for confirmation. Placed orders may still move, though the map can freeze and in-app help can stop opening. Outages are not always sitewide because a city issue, a payment path, merchant order systems, or courier dispatch can break while another area still works.

Servers and network

iFood IP address, servers and network

Checking ifood.com.br from our server…

Questions

iFood FAQ

Is iFood down right now?

The status at the top of this page shows whether user problem reports for iFood are above their usual level, based on 15-minute windows over the last 24 hours. Those reports come from a public outage-reporting service; this site does not monitor the app or collect reports itself. If the status looks normal, try mobile data instead of Wi-Fi, update the app, and open the website; if only your phone fails, clear the app cache or sign in again.

Why is the iFood app not showing restaurants near my address?

The app depends on your saved address and location permission, so a wrong apartment, neighborhood, or GPS setting can hide nearby places. Check the delivery address, allow location access, and try searching again after switching networks. If the website shows restaurants but the app does not, reinstalling the app can clear a bad local session.

Why can't I finish a payment with Pix or a card?

If checkout spins, rejects the payment, or sends you back to the cart, first check that your bank app or card issuer has not blocked the transaction. Try another saved card or Pix, then restart the app before placing the order again. Avoid tapping the pay button several times, because that can leave you unsure which attempt went through.

Why did my iFood coupon disappear at checkout?

Coupons can depend on the account, restaurant, delivery address, and payment method, so a change near checkout can remove the discount. Check the coupon rules in the app before changing items or switching from delivery to pickup. If the coupon still looks valid but will not apply, try closing the cart and rebuilding the order.

What should I do if my order status is stuck after the restaurant accepted it?

Order tracking can lag when the restaurant or courier update does not reach the app cleanly. Refresh the order screen, switch networks, and keep the app open for a minute. If the delivery time has passed or the food never moves forward, use the contact option inside the order screen when it is available.

Official channels

Contact iFood support

Tip: iFood doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the iFood status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/ifood/"><img src="https://isitdownrightnow.app/badge/ifood.svg" alt="iFood status" height="20"></a>

Markdown, for README files

[![iFood status](https://isitdownrightnow.app/badge/ifood.svg)](https://isitdownrightnow.app/services/ifood/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track iFood

The status on this page comes from user-submitted problem reports for iFood, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for iFood, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. iFood doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.