Is Adobe Commerce (Magento) down right now? Live status and outage tracker

Adobe Commerce (Magento) outages and problems

User reports, last 24 hours

1 report in total, counted in 15-minute windows

No problem reports came in for Adobe Commerce (Magento) in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 1 report. Worldwide, most recent reports were about dashboard / console (100%). There has been no spike in reports since 29 October. These are user reports from the US, where most people report Adobe Commerce (Magento) problems.

Around the world right now: normal in 71 other countries. By country

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 1 report
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

1

1 report, 9 h ago

In the past 24 hours, 1 user report came in for Adobe Commerce (Magento). Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Adobe Commerce (Magento) in November 2026

Problem reports in November

47

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Adobe Commerce (Magento) worldwide.

1. Dashboard / Console100%

Share of 1 recent report that said what was wrong, from every country listed below.

Adobe Commerce (Magento) reports around the world

In the last 24 hours, 7 problem reports about Adobe Commerce (Magento) came in from 6 countries. Right now reports are at the usual level in every country.

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Adobe Commerce (Magento) problem spikes, last 30 days

Since 29 October, Adobe Commerce (Magento) had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

• The US54
• Mexico14
• France11
• The UK10
• Brazil5
• India4
• Poland4
• Australia3

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services

How to fix Adobe Commerce (Magento) not working

Adobe Commerce (Magento) is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Check Adobe Status for your region

   Open status.adobe.com and look under Adobe Commerce for incidents in the region your project runs in. During an active incident, wait for Adobe's update rather than redeploying, since a deployment in the middle of an incident can leave the store half updated.

2. Make sure the store isn't stuck in maintenance mode

   Run bin/magento maintenance:status. An interrupted deployment can leave maintenance mode switched on, which shows every visitor a 503 page even though the servers are healthy.

3. Flush the caches

   Clear Magento's cache with bin/magento cache:flush, then purge the Fastly cache from the admin panel if you're on Adobe's cloud. Stale cached pages explain many cases of prices or products that won't update.

4. Check the logs and cron

   Look in var/log/exception.log and var/log/system.log for errors that started when the problem did, and confirm cron is running. A stopped cron leaves indexes, emails and order processing stuck while the storefront looks normal.

Common Adobe Commerce (Magento) error messages

What each message means and what to try. The wording can differ a little between app versions.

• There has been an error processing your request

  Means

  The app hit a fault it cannot show in detail, so it returns a plain error page instead of the page you asked for.

  Fix

  Reload once, and if the same screen comes back, open the official status page to see whether problem reports are running above their usual level. The error record number on that page points your host or developer straight to the log entry, so pass it along.

• Exception printing is disabled by default for security reasons.

  Means

  This line sits under the same error and means the store hides the technical detail on purpose, so visitors cannot read file paths or database names.

  Fix

  Nothing on this screen needs your action. A developer can match the record number to the entry in the server logs and work on the cause there.

• Invalid Form Key. Please refresh the page.

  Means

  The hidden token that travels with a form no longer matches your session, which happens when a page sits open for a long stretch or the session cookie gets dropped.

  Fix

  Refresh the page and submit again, because a fresh page carries a new token. Clear cookies for the store if the same message comes back every time.

• The requested qty is not available

  Means

  You asked for more units than the catalog can sell, often because stock ran out while the item sat in your cart.

  Fix

  Lower the quantity and try again. If the product page says it is out of stock, the store is waiting on new inventory from the merchant.

While Adobe Commerce (Magento) is down: what to use instead

• Adobe Status page Check it first, because a posted incident for Commerce cloud infrastructure tells you the fault sits with Adobe and you can stop debugging your own code.
• SSH and the bin/magento CLI When the admin panel hangs but your server still answers, you can SSH in to flush the cache or switch on maintenance mode.
• Amazon or eBay listings If you already list products on a marketplace, send regular customers there while your storefront is offline.
• PayPal invoices Good for urgent phone orders.

What happens when Adobe Commerce (Magento) goes down

Adobe Commerce (Magento) IP address, servers and network

Adobe Commerce (Magento) FAQ