1. Home
  2. Services
  3. My Peugeot
My Peugeot peugeot.com

Is My Peugeot down right now? Live status and outage tracker

No, My Peugeot is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for My Peugeot in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 13 October. These are user reports from the US, where most people report My Peugeot problems.

Around the world right now: normal in 66 other countries. By country

No user reports came in for My Peugeot in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

My Peugeot outages and problems

No user reports came in for My Peugeot in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for My Peugeot stayed at their usual level the whole time.
This month

My Peugeot in November 2026

Problem reports in November
0

Monthly report for November 2026

People who report a problem with My Peugeot to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Login
  • App
  • Search
  • Server Connection
  • Directions
World map

My Peugeot reports around the world

In the last 24 hours, 4 problem reports about My Peugeot came in from 3 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
France Normal 02
The UK Normal 01
Denmark Normal 01
The US numbers above Normal 00
The UAE Normal 00
Ukraine Normal 00
South Africa Normal 00
Singapore Normal 00
Serbia Normal 00
The Philippines Normal 00
Pakistan Normal 00
Nigeria Normal 00

Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

My Peugeot problem spikes, last 30 days

Since 13 October, My Peugeot had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: 1 report
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 4 reports
  • Sat 24 Oct: 11 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 17 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 1 report
  • Thu 29 Oct: 0 reports
  • Fri 30 Oct: 0 reports
  • Sat 31 Oct: 0 reports
  • Sun 1 Nov: 0 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • France5
  • Denmark4
  • Czechia2
  • Spain2
  • The UK2
  • The Netherlands2
  • The US2
  • Italy1

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 13 October 2026. Monthly reports for all services

Troubleshooting

How to fix My Peugeot not working

My Peugeot is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach peugeot.com over your own connection, right now. Nothing is sent to us or stored.

  1. Force quit the My Peugeot app

    Close the app from your phone's app switcher, then open it again. If the screen still hangs, toggle Airplane Mode on for a few seconds and turn it off. That clears a stuck network session without touching your account.

  2. Check Bluetooth and location permissions

    On Android, open Settings > Apps > My Peugeot > Permissions and allow Nearby devices and location. On iPhone, go to Settings > Privacy & Security > Bluetooth and turn on access for the app, then check Location Services for the app. Without those permissions, remote commands and trip data often fail before they reach the car.

  3. Sign out and sign back in

    Open the app's account area and sign out, then close it and sign in again. A stale token can make the service reject remote actions even when your password is correct, so a fresh sign-in often clears the block. If you cannot sign in, use the password reset option on the sign-in screen.

  4. Reinstall My Peugeot and pair again

    Delete the app from your phone, then install it again from the App Store or Google Play. Sign in, and if the car still shows no connection, remove your phone from the car's Bluetooth list and pair it again from the infotainment screen; if pairing fails, check the vehicle's data sharing setting in the infotainment menu and turn it on.

While My Peugeot is down: what to use instead

  • Car touchscreen If you drive an electric or plug-in hybrid Peugeot, you can set the charging schedule and preconditioning timer from the infotainment screen inside the car, so the cabin still warms up without the app.
  • Instrument panel Your mileage and the next service warning show on the dashboard when you switch on the ignition.
  • Your dealer by phone Call the dealer that services your car to book maintenance, because the workshop uses its own booking system and does not need the app to take you in.
  • Key fob The fob still locks and unlocks the doors, and the indicators flash when you press it, which helps you spot the car in a full car park.
Your device

Fix My Peugeot on Windows, Mac, Android and iPhone

My Peugeot on Windows

Fix
Clear your browser's cache and cookies, or try accessing the My Peugeot owner portal in an incognito window. Disable any ad-blockers or privacy extensions that might interfere with the Peugeot login page.
Check
Attempt to load the My Peugeot website and check if you receive a specific server error or a timeout. You can also verify if other websites load normally to rule out local network issues.
Command Prompt
ping peugeot.comTest whether My Peugeot's servers reply
nslookup peugeot.comCheck that My Peugeot's DNS resolves
tracert peugeot.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

My Peugeot on Mac

Fix
Refresh the My Peugeot portal page after clearing your Safari or Chrome browsing history and disabling conflicting extensions. Ensure your macOS browser is updated to the latest version to maintain compatibility with Peugeot's secure login.
Check
Open the My Peugeot website in a secure browser window to see if the login page loads or displays a connection error. Verify if the issue persists across different web browsers on your Mac.
Terminal
ping -c 4 peugeot.comTest whether My Peugeot's servers reply
nslookup peugeot.comCheck that My Peugeot's DNS resolves
traceroute peugeot.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

My Peugeot on Android

Fix
Force stop the My Peugeot app, clear its cache in your device settings, and ensure it is updated to the latest version from the Google Play Store. If connection issues persist, try toggling your phone's Bluetooth and location services off and on.
Check
Open the My Peugeot app to see if it displays a connection error or fails to sync with your vehicle. Check the Google Play Store to see if other users are reporting recent login issues in the reviews.

My Peugeot on iPhone and iPad

Fix
Force close the My Peugeot app and reopen it, or reinstall the app from the Apple App Store. Ensure that the app has permissions enabled for Bluetooth, location services, and mobile data in your iPhone settings.
Check
Launch the My Peugeot app and check for persistent loading spinners or server connection alerts. Verify if your iOS device has a stable internet connection, as the app requires active cellular data or Wi-Fi to sync.
About

What happens when My Peugeot goes down

My Peugeot helps drivers. You use it to check fuel or battery range, find your parked car, log trips, track service reminders, so an outage blocks planning and charging.

You see charge or fuel range freeze first while remote commands spin without result because the app cannot reach the car servers during a failure. Your trips stop syncing. Your parked location stays stale and service history fails to load, although driving itself is unaffected. Outages often hit parts of the system, so you might lose remote access while trip logs still update for other drivers in other areas.

Servers and network

My Peugeot IP address, servers and network

IPv4 addresses
23.50.131.146
Show all 2
  • 23.50.131.155
IPv6 addresses
2a02:26f0:3500:18::1724:a28d
Show all 2
  • 2a02:26f0:3500:18::1724:a299
Network
AS20940 · Akamai International B.V., registered in the United States
Served through
Akamai
DNS hosted by
Gandi
HTTPS certificate
Issued by Gandi SAS, valid until 25 Apr 2027 (175 days)
HTTP/3
Supported
Our check
Answered in 108 ms (it turned away our automated check, which is common)

Checked from our server in Frankfurt, Germany, 15 h ago, for www.peugeot.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.peugeot.com. Fastest from Milan (21 ms), slowest from Madrid (517 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp26 ms184.86.103.214
ViennaAustriaUp77 ms104.83.4.33
MilanItalyUp21 ms2.19.124.156
ParisFranceUp58 ms2.21.243.84
AmsterdamNetherlandsUp55 ms104.97.14.170
MadridSpainUp517 ms104.69.222.98
WarsawPolandUp43 ms23.47.124.132
Los AngelesUSAUp265 ms173.222.162.135
São PauloBrazilUp24 ms2.16.169.8
SingaporeSingaporeUp31 ms23.32.39.144
TokyoJapanUp26 ms23.53.3.142

Checked with check-host.net from its servers in these cities 6 h ago, for www.peugeot.com. Time is how long each server took to load the page.

Questions

My Peugeot FAQ

Is My Peugeot down right now?

The status at the top of this page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours. Test your own setup. If the status looks normal but you still see a login spin or stale mileage, force-close the app and retry on mobile data because office wifi and VPNs often block your sync while the wider service stays fine for you.

Why does the app say my car is unavailable or show old mileage and fuel level?

You see stale range or mileage when the car has no cell signal to send a fresh update, which happens in underground garages or after it has sat for days. Drive it a bit. Take a 10-minute drive with location and Bluetooth on, then pull to refresh in the app because that wake-up often pushes new data through.

My Stellantis login keeps looping in the app, what fixes it?

Stellantis login loops when you reset the password on the web but the app still holds the old token, so it rejects you or spins. Reset it once more. Update the app and retype your password by hand because paste from managers can add a space that breaks login.

Remote lock and pre-conditioning do nothing from my phone, how do I get them working?

Those commands need the car awake and in cell range. If you park underground or leave doors open, the request times out because the car cannot confirm lock or climate back to the servers. You retry it outside.

Trips stopped syncing after I changed phones, where do I start?

Pairing does not transfer. When you switch phones you must pair Bluetooth again and sign in with the same account that holds your VIN or trips stay stuck on the old device. Complete one full drive to force a fresh upload.
For your site

Put the My Peugeot status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

My Peugeot status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/my-peugeot/"><img src="https://isitdownrightnow.app/badge/my-peugeot.svg" alt="My Peugeot status" height="20"></a>
Markdown, for README files
[![My Peugeot status](https://isitdownrightnow.app/badge/my-peugeot.svg)](https://isitdownrightnow.app/services/my-peugeot/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track My Peugeot

The status on this page comes from user-submitted problem reports for My Peugeot, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for My Peugeot, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. My Peugeot doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services