ExpressVPN outages and problems
In the past 24 hours, 19 user reports came in for ExpressVPN. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 45 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about ExpressVPN
What went wrong
What people said was wrong in recent problem reports for ExpressVPN worldwide.
Share of 3 recent reports that said what was wrong, from every country listed below.
ExpressVPN reports around the world
In the last 24 hours, 26 problem reports about ExpressVPN came in from 6 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 1 | 18 |
| Brazil | Normal | 0 | 3 |
| The UK | Normal | 0 | 2 |
| Canada | Normal | 0 | 1 |
| The Netherlands | Normal | 0 | 1 |
| Japan | Normal | 0 | 1 |
| Egypt | Normal | 0 | 0 |
| Thailand | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Croatia | Normal | 0 | 0 |
| Ireland | Normal | 0 | 0 |
| New Zealand | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 29 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
ExpressVPN problem spikes, last 30 days
Since 6 October, ExpressVPN had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 1 report
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 1 report
- Fri 9 Oct: 1 report
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 2 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 1 report
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 13 reports
- Thu 29 Oct: 21 reports
- Fri 30 Oct: 14 reports
- Sat 31 Oct: 19 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US67
- Canada8
- The UK8
- Australia5
- Argentina4
- Brazil3
- Mexico3
- Belgium2
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix ExpressVPN not working
ExpressVPN is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach expressvpn.com over your own connection, right now. Nothing is sent to us or stored.
Reconnect to another location
Disconnect in the ExpressVPN app, then choose a different VPN location and connect again. A particular server may be having trouble even when the app opens normally.
Check your internet connection
Disconnect the VPN and open a webpage or another app that uses the internet. If that also fails, restart your Wi-Fi connection before trying ExpressVPN again.
Switch the VPN protocol
Open the app's Settings on mobile or Options on desktop, find VPN Protocol, and select Automatic. Reconnect, then try another available protocol if the connection still fails.
Restart your device
Close ExpressVPN, restart your device, and open the app again. This can clear a stuck connection or network setting that reconnecting alone does not fix.
While ExpressVPN is down: what to use instead
- Another server location If Smart Location keeps failing, pick a different country from the location list.
- Switch protocol When the app sits on connecting and never finishes, change the protocol in settings from Lightway to OpenVPN, because some networks block one and let the other through.
- Manual OpenVPN setup If the app won't sign in but your account page on the website still loads, download the OpenVPN configuration files there and connect with a separate OpenVPN client.
- Proton VPN or Mullvad For a full outage you can use another provider for a while; both have apps for Windows, macOS, Android and iOS.
Fix ExpressVPN on Windows, Mac, Android and iPhone
ExpressVPN on Windows
- Fix
- Restart the ExpressVPN app, try switching VPN protocols in the settings, or temporarily disable your Windows Defender firewall. If issues persist, reinstall the app using the official Windows installer.
- Check
- Check if the ExpressVPN app shows a 'Connecting' loop or if you get a connection error. You can also check if your internet works normally when ExpressVPN is disconnected.
ping expressvpn.comTest whether ExpressVPN's servers replynslookup expressvpn.comCheck that ExpressVPN's DNS resolvestracert expressvpn.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadExpressVPN on Mac
- Fix
- Reboot your Mac and ensure the ExpressVPN app has the necessary system extensions allowed in System Settings. You can also try changing the protocol to Lightway in the app preferences.
- Check
- Look for connection timeout alerts in the ExpressVPN macOS client or check if the status menu icon remains amber. Verify if other websites load when ExpressVPN is disconnected.
ping -c 4 expressvpn.comTest whether ExpressVPN's servers replynslookup expressvpn.comCheck that ExpressVPN's DNS resolvestraceroute expressvpn.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadExpressVPN on Android
- Fix
- Clear the ExpressVPN app cache from your Android settings, or reinstall the app from the Google Play Store. Ensure battery optimization is disabled for ExpressVPN so it runs properly in the background.
- Check
- Check if the ExpressVPN app displays a persistent 'Reconnecting' status or if your internet traffic blocks completely when the VPN is toggled on. Verify if the Google Play Store shows any pending updates.
ExpressVPN on iPhone and iPad
- Fix
- Reinstall the ExpressVPN app from the App Store and re-allow the VPN configurations in your iOS settings. You can also try toggling Airplane Mode on and off to reset your network connection.
- Check
- Check if the 'VPN' icon in your iPhone status bar keeps flashing or fails to appear when you tap connect in the ExpressVPN app. Verify if the app displays a connection error message.
What happens when ExpressVPN goes down
ExpressVPN is a VPN service with apps for phones and computers. People rely on it to route their internet traffic through a VPN connection, so an outage can interrupt that connection and access to sites or apps.
Connection failures often show up first as the app staying on “Connecting” or dropping the VPN tunnel. While disconnected, your traffic no longer goes through the VPN; while connected, websites or apps may still fail to load if a VPN location has trouble reaching them. Problems can be partial, since one location or connection protocol may fail while another works, and regional routing can affect which destinations load.
ExpressVPN IP address, servers and network
- IPv4 addresses
- 108.138.7.17
Show all 4
- 108.138.7.62
- 108.138.7.85
- 108.138.7.99
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 28 Feb 2027 (119 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 148 ms
Checked from our server in Frankfurt, Germany, 32 h ago, for www.expressvpn.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.expressvpn.com. Fastest from Frankfurt (94 ms), slowest from Los Angeles (366 ms). Every location connected through Amazon.com, Inc. (AS16509), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 94 ms | 108.138.7.62data centre in Frankfurt |
| ViennaAustria | Up | 166 ms | 3.165.206.25data centre in Vienna |
| MilanItaly | Up | 135 ms | 18.66.218.103data centre in Milan |
| ParisFrance | Up | 197 ms | 18.155.129.19data centre in Paris |
| AmsterdamNetherlands | Up | 120 ms | 108.156.60.35data centre in Amsterdam |
| MadridSpain | Up | 181 ms | 13.224.83.79data centre in Madrid |
| WarsawPoland | Up | 253 ms | 3.165.190.6data centre in Zurich |
| Los AngelesUSA | Up | 366 ms | 18.154.144.107data centre in Los Angeles |
| São PauloBrazil | Up | 116 ms | 13.227.207.108data centre in São Paulo |
| SingaporeSingapore | Up | 124 ms | 13.33.45.57data centre in Singapore |
| TokyoJapan | Up | 175 ms | 3.163.198.79data centre in Osaka |
Checked with check-host.net from its servers in these cities 32 h ago, for www.expressvpn.com. Time is how long each server took to load the page. Data-centre cities come from the names the network gives its servers.
ExpressVPN FAQ
Is ExpressVPN down right now?
Why does ExpressVPN say it cannot connect to the VPN server?
Why does ExpressVPN disconnect when my phone locks?
Why won’t ExpressVPN sign in on my new device?
Why does ExpressVPN show a connection but some websites still will not load?
Service updates from @expressvpn
No posts about problems from @expressvpn in the last 14 days. The latest is from .
How we track ExpressVPN
The status on this page comes from user-submitted problem reports for ExpressVPN, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ExpressVPN, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. ExpressVPN doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.