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Is Globe down right now? Live status and outage tracker

No, Globe is up.

No widespread outage detected. 62 user reports in the last hour is within the normal range.

Live Last spike 30 min ago Updated just now Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 78 flowing 16 slow (elevated) 2 jammed (outage)

User reports, last 24 hours

1,110 reports in total, counted in 15-minute windows

In the last hour, 62 problem reports came in for Globe, against about 28 at this time on a usual day. Over the last 24 hours there were 1,110 reports. Most recent reports were about mobile internet (74%) and mobile signal (15%). The last spike in reports was 30 min ago and lasted 1 h. These are user reports from the Philippines, where most people report Globe problems.

NormalClose to the usual level19 h 30 min · 687 reports
ElevatedMore than 1.5 times the usual level4 h · 344 reports
OutageMore than twice the usual level and far above the day's average30 min · 79 reports
Usual levelWhat a usual day sees at that timeAbout 28 an hour now

Reports, last hour

9% on the hour before

Uptime, 24 h

97.92%

30 min of outage

Last outage

22 h ago

Lasted 1 h

Busiest 15 minutes

45 reports, 22 h ago

Last 24 hours

Globe outages and problems

In the past 24 hours, 1,110 user reports came in for Globe. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 22 hours ago. The busiest 15-minute window of the day had 45 reports, about 22 hours ago.

Elevated reports

Ended 30 min ago

Lasted 1 h

22peak reports
Elevated reports

Ended 2 h ago

Lasted 15 min

18peak reports
Elevated reports

Ended 4 h ago

Lasted 15 min

25peak reports
Elevated reports

Ended 6 h ago

Lasted 30 min

24peak reports
Elevated reports

Ended 7 h ago

Lasted 30 min

22peak reports

This month

Globe in October 2026

Problem reports in October (since 28 October): 1,167

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Globe.

Mobile Internet74%
Mobile Signal15%
Billing4%
Website3%
Texting / SMS2%
Voice calls2%

Share of 218 recent reports that said what was wrong.

World map

Where Globe problem reports come from

The map shows where recent problem reports for Globe came from in the Philippines. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Globe problem spikes, last 30 days

Since 28 October, Globe had 2 outage spikes and 9 periods of elevated reports. The longest lasted 1 h, on 29 October.

Elevated reports

Thu 29 Oct, 08:45–09:45

Lasted 1 h

26peak reports
Elevated reports

Thu 29 Oct, 07:09–07:24

Lasted 15 min

19peak reports
Elevated reports

Thu 29 Oct, 06:09–06:45

Lasted 35 min

26peak reports
Elevated reports

Thu 29 Oct, 04:00–04:30

Lasted 30 min

28peak reports
Elevated reports

Thu 29 Oct, 00:29–00:44

Lasted 15 min

12peak reports
Elevated reports

Wed 28 Oct, 22:30–22:45

Lasted 15 min

19peak reports
Elevated reports

Wed 28 Oct, 19:52–20:09

Lasted 17 min

10peak reports
Outage

Wed 28 Oct, 17:45–18:15

Lasted 30 min

32peak reports

3 earlier spikes in this period.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Globe not working

Globe is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach globe.com.ph over your own connection, right now. Nothing is sent to us or stored.

Toggle Globe mobile data
Turn Airplane mode on for ten seconds, then off. Confirm Cellular Data is enabled in Settings > Cellular on iPhone or Mobile data is enabled in Settings > Network & internet > Mobile network on Android, and restart the phone.
Check your GlobeOne balance
Open the app and sign in; the data balance and account status sit on the dashboard. Use Wi-Fi to open it if mobile data fails. A zero balance or a suspended account stops mobile data even when the signal bars look normal.
Reset the Globe APN
On most Android phones, open Settings > Network & internet > Mobile network > Access Point Names and choose Reset to default from the three-dot menu. On iPhone, open Settings > Cellular > Cellular Data Network and tap Reset Settings if it appears. Restart the phone after either change.
Test the Globe SIM in another phone
Move your SIM to a second unlocked phone and turn mobile data on; if the same no-service or no-internet message follows the SIM, the problem is on the line or SIM side. If the second phone works, the fault sits in your original handset settings or hardware.

While Globe is down: what to use instead

Smart SIM Use a Smart SIM in a spare phone or as a hotspot when mobile data or calls fail on your usual line.
DITO SIM A DITO SIM gives you a second mobile data and call route when the first carrier has no usable signal.
Viber or Messenger over Wi-Fi These apps keep you reachable when mobile voice and SMS drop, as long as you have a working internet connection.
Globe website Open the site in a browser when only the app is failing; it lets you check account details or pay without the app.

Ranked by peak

Biggest Globe problems so far

1
Wed 28 Oct 2026, 11:30
OutageLasted 1 h

47reports in 15 min
2
Wed 28 Oct 2026, 17:45
OutageLasted 30 min

32reports in 15 min
3
Thu 29 Oct 2026, 04:00
Elevated reportsLasted 30 min

28reports in 15 min

Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.

Same time

Problems at the same time as Globe

Since 28 October, all 11 of Globe's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Globe's spikes overlapped one of theirs.

During the latest spike

Globe: Thu 29 Oct, 08:45 to 09:45

24 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Globe problems

The busiest hour for reports about Globe is 08:00 to 09:00 Central European time, and the busiest day is Thursday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Globe goes down

Globe is a Philippine telecom provider, and mobile subscribers and home broadband customers rely on it for calls, texts, mobile data and home internet; the status at the top of the page shows whether user problem reports are above their usual level in 15-minute windows over the last 24 hours and does not test the network itself. A failure cuts those services, so work calls and payments stall until the connection returns.

Calls and texts often fail first; data may show full bars and still time out, and the Globe One app can fail to load your balance or account details. Home broadband goes offline, and the modem may show a red LOS light. Problems are often regional or partial; one area or one service type can fail while nearby areas stay online.

Servers and network

Globe IP address, servers and network

Checking globe.com.ph from our server…

Questions

Globe FAQ

Is Globe down right now?

The status at the top of this page shows whether user problem reports for Globe are above their usual level, counted in 15-minute windows over the last 24 hours. Normal reports usually point to your own connection rather than the network, so test another device on the same line and see whether it fails the same way. Restart your phone or modem first. Then try a different network, like Wi-Fi or a second SIM, to see if the problem follows the device or the line.

Why does my Globe mobile data show full bars but nothing loads?

Full bars only tell you the radio link is there, not that data is moving. Toggle airplane mode off and on. Then load a plain web page instead of an app, since some apps fail on their own. If nothing loads on any site, open the Globe One app and confirm your data promo or allocation is still active.

The Globe One app won't log in. What can I try?

Most login failures come from a stale password or a one-time PIN that never arrived. Reset the password inside the app and check that your phone can receive texts from other senders, because a full inbox or a spam filter can block the PIN. Clear the app cache or reinstall it, then try again on mobile data.

My Globe at Home prepaid WiFi has a WiFi signal but no internet. What should I check?

A working WiFi light only means the modem is broadcasting; the uplink can still be dead. Restart the modem and check the fiber or LAN cable for kinks, then look at the indicator lights for a red or off status. If your phone on mobile data works fine, the fault sits at the line or the modem. Report it through the Globe One app.

I paid my bill but the Globe One app still shows an unpaid balance. What now?

Payments often take a day or two to post. Keep the receipt or reference number, then check the balance again before you pay a second time, since the app can lag behind the payment channel. If the balance stays put after a few days, send the receipt to support through the app and ask them to trace it.

For your site

Put the Globe status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/globe/"><img src="https://isitdownrightnow.app/badge/globe.svg" alt="Globe status" height="20"></a>

Markdown, for README files

[![Globe status](https://isitdownrightnow.app/badge/globe.svg)](https://isitdownrightnow.app/services/globe/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Globe

The status on this page comes from user-submitted problem reports for Globe, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Globe, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Globe doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.