ADT outages and problems
In the past 24 hours, 23 user reports came in for ADT. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
ADT in October 2026
- Problem reports in October (since 27 October)
- 23
Monthly report for October 2026
What people said was wrong in recent problem reports for ADT, as a share of those reports:
- 50% App
- 33% Server Connection
- 17% Website
Where ADT problem reports come from
Recent reports came from 12 areas. The most came from around New York City, NY, Chicago, IL and Oklahoma City, OK. Share of recent reports by area, named after its biggest town:
- 14% New York City, NY
- 14% Chicago, IL
- 9% Oklahoma City, OK
- 9% Phoenix, AZ
- 5% Boston, MA
- 5% Virginia Beach, VA
From 22 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
ADT problem spikes, last 30 days
Since 27 October, ADT had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix ADT not working
ADT is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach adt.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not ADT.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While ADT is down: what to use instead
- ADT website account If the app will not load, sign in to your account on the ADT website to check account details and recent alerts.
- Alarm panel keypad When the app cannot connect, use the keypad on the panel to arm or disarm the system and silence the siren.
- Customer service phone line For account help or a stuck alert, call customer service instead of waiting on the app.
- Trusted neighbor If the app is down and you need someone to check the property, ask a neighbor you trust to look in and call you back.
ADT IP address, servers and network
Checking adt.com from our server…
Service updates from @ADT
No posts about problems from @ADT in the last 14 days. The latest is from .
Put the ADT status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/adt/"><img src="https://isitdownrightnow.app/badge/adt.svg" alt="ADT status" height="20"></a>[](https://isitdownrightnow.app/services/adt/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track ADT
The status on this page comes from user-submitted problem reports for ADT, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for ADT, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. ADT doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.