Metra outages and problems
In the past 24 hours, 11 user reports came in for Metra. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Metra in October 2026
- Problem reports in October (since 27 October)
- 12
Monthly report for October 2026
What people said was wrong in recent problem reports for Metra, as a share of those reports:
- 33% App
- 33% Delays
- 33% Website
Where Metra problem reports come from
Recent reports came from 4 areas. The most came from around Chicago, IL, Aurora, IL and New York City, NY. Share of recent reports by area, named after its biggest town:
- 64% Chicago, IL
- 18% Aurora, IL
- 9% New York City, NY
- 9% Dallas, TX
From 11 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Metra problem spikes, last 30 days
Since 27 October, Metra had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Metra not working
Metra is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach metrarail.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Metra.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Metra is down: what to use instead
- CTA Ride CTA buses or trains when your trip stays inside Chicago; it reaches many stops that a single commuter rail line does not.
- Pace Pace buses fit suburban trips away from a rail station, and some local routes connect to CTA stops.
- Station ticket office Buy a paper ticket at a station ticket office or vending machine if the app or website will not load before you board.
- Help centre Contact the help centre if you need a person to sort out a ticket or route problem while the site or app is unavailable.
Metra IP address, servers and network
Checking metrarail.com from our server…
Service updates from @Metra
No posts about problems from @Metra in the last 14 days. The latest is from .
How we track Metra
The status on this page comes from user-submitted problem reports for Metra, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Metra, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Metra doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.