McDonald's App outages and problems
In the past 24 hours, 252 user reports came in for McDonald's App. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 11 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
McDonald's App in October 2026
- Problem reports in October (since 27 October)
- 257
Monthly report for October 2026
What people said was wrong in recent problem reports for McDonald's App, as a share of those reports:
- 61% App
- 26% Login
- 13% Ordering
Where McDonald's App problem reports come from
Recent reports came from 68 areas. The most came from around Chicago, IL, Detroit, MI and Washington, DC. Share of recent reports by area, named after its biggest town:
- 7% Chicago, IL
- 6% Detroit, MI
- 5% Washington, DC
- 3% Tampa, FL
- 3% Atlanta, GA
- 3% Seattle, WA
From 235 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
McDonald's App problem spikes, last 30 days
Since 27 October, McDonald's App had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix McDonald's App not working
McDonald's App is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach mcdonalds.com over your own connection, right now. Nothing is sent to us or stored.
Force quit McDonald's App
On iPhone, swipe up from the bottom and pause, then swipe the app card up. On Android, open Recents and swipe the app card away; reopen it from the home screen. If the screen hangs on the logo or a blank panel, this clears a stuck session without touching your account.
Check mobile data for the app
On iPhone, go to Settings > Cellular and check that the switch for the app is on. On Android, open Settings > Network & internet > Mobile data and toggle it off and on. If other apps load, focus on the app.
Update McDonald's App
Open the App Store, tap your profile picture, then pull down to refresh the updates list. On Android, open Google Play, tap your profile icon, then go to Manage apps and device > Updates available. Install any pending update for the app and for your phone's OS, because older builds can fail at sign-in or checkout.
Clear app data or reinstall
On Android, open Settings > Apps > McDonald's > Storage & cache and tap Clear cache first. If the app still fails at the menu or order screen, tap Clear storage, then sign in again. On iPhone, delete the app and reinstall it from the App Store; iOS has no per-app cache button.
While McDonald's App is down: what to use instead
- Counter or drive-thru Order in person when the app hangs on the menu or will not take a payment, and pay with cash or a card at the till.
- Self-order kiosk Many restaurants have screens near the counter, and those let you build a meal and pay by card while the app sits on a loading screen.
- Restaurant phone line Call the location directly to check a pickup order or change something the app will not let you touch.
- Ordering in a browser If your market runs ordering through the McDonald's website, a browser on a laptop or phone can still handle pickup or delivery while the app keeps closing.
When people report McDonald's App problems
The busiest hour for reports about McDonald's App is 18:00 to 19:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.47 reports on an average day
- 01:00 to 02:00: 0.33 reports on an average day
- 02:00 to 03:00: 0.41 reports on an average day
- 03:00 to 04:00: 0.45 reports on an average day
- 04:00 to 05:00: 0.3 reports on an average day
- 05:00 to 06:00: 0.15 reports on an average day
- 06:00 to 07:00: 0.12 reports on an average day
- 07:00 to 08:00: 0.49 reports on an average day
- 08:00 to 09:00: 0.24 reports on an average day
- 09:00 to 10:00: 0.22 reports on an average day
- 10:00 to 11:00: 0.16 reports on an average day
- 11:00 to 12:00: 0.27 reports on an average day
- 12:00 to 13:00: 0.16 reports on an average day
- 13:00 to 14:00: 0.36 reports on an average day
- 14:00 to 15:00: 0.77 reports on an average day
- 15:00 to 16:00: 0.56 reports on an average day
- 16:00 to 17:00: 0.89 reports on an average day
- 17:00 to 18:00: 1 report on an average day
- 18:00 to 19:00: 1.2 reports on an average day
- 19:00 to 20:00: 0.58 reports on an average day
- 20:00 to 21:00: 0.76 reports on an average day
- 21:00 to 22:00: 0.45 reports on an average day
- 22:00 to 23:00: 0.38 reports on an average day
- 23:00 to 00:00: 1.2 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 12 reports on an average Tuesday
- Wednesday: 73 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when McDonald's App goes down
McDonald's App is the mobile ordering, deals, rewards and restaurant finding app for customers. People rely on it for pickup orders and reward points; an outage interrupts menu loading, order submission, deal access and reward balance checks, while the status at the top of each page shows whether user problem reports are above their usual level in 15-minute windows over the last 24 hours, and this site does not ping or monitor the service itself.
Menu loading breaks first. You tap a deal or open the menu and the app hangs on a spinner, or you get a generic try again message; if the app reaches checkout, an order may fail to submit and no confirmation appears. Reward points and saved offers can disappear from view while restaurant search still works, so the problem can look partial. Problems are often partial and sometimes regional: pickup or delivery may fail while another part of the app opens, and this site's report count only shows that other people are hitting the same wall because it does not check the service from multiple locations.
McDonald's App IP address, servers and network
Checking mcdonalds.com from our server…
McDonald's App FAQ
Is McDonald's App down right now?
Why does the McDonald's App keep signing me out or looping on the login screen?
Why does Mobile Order & Pay in the McDonald's App fail at checkout with a payment error?
Why can't the McDonald's App find my location or show nearby restaurants?
Why do my McDonald's App deals or rewards points not show up?
Service updates from @McDonalds
No posts about problems from @McDonalds in the last 14 days. The latest is from .
Put the McDonald's App status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/mcdonalds/"><img src="https://isitdownrightnow.app/badge/mcdonalds.svg" alt="McDonald's App status" height="20"></a>[](https://isitdownrightnow.app/services/mcdonalds/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track McDonald's App
The status on this page comes from user-submitted problem reports for McDonald's App, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for McDonald's App, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. McDonald's App doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.