Spectrum outages and problems
In the past 24 hours, 14,965 user reports came in for Spectrum. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 14 hours ago. The busiest 15-minute window of the day had 483 reports, about 14 hours ago.
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Outage
Ended 9 h agoLasted 4 h 45 min483peak reports
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Elevated reports
Ended 15 h agoLasted 45 min257peak reports
Spectrum in October 2026
- Problem reports in October (since 27 October)
- 15,531
- Most reported this month
- No. 1 of 1,020
Monthly report for October 2026
What people said was wrong in recent problem reports for Spectrum, as a share of those reports:
- 40% Broadband Internet
- 37% WiFi
- 9% Mobile Internet
- 5% TV
- 4% Mobile Signal
- 3% TV streaming
Where Spectrum problem reports come from
Recent reports came from 104 areas. The most came from around Los Angeles, CA, New York City, NY and Charlotte, NC. Share of recent reports by area, named after its biggest town:
- 11% Los Angeles, CA
- 7% New York City, NY
- 5% Charlotte, NC
- 4% Cleveland, OH
- 4% Dallas, TX
- 4% Milwaukee, WI
From 9,734 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Spectrum problem spikes, last 30 days
Since 27 October, Spectrum had 1 outage spike.
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Outage
Wed 28 Oct, 07:03–11:48Lasted 4 h 45 min501peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Spectrum not working
Spectrum is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach spectrum.com over your own connection, right now. Nothing is sent to us or stored.
Restart the Spectrum gateway
Pull the power cord and wait 30 seconds before you plug it back in; give the lights a few minutes to settle. If you use a separate modem and router, power up the modem first and the router second.
Test a wired connection
Connect a laptop to the router with an Ethernet cable and load a site; if that works, the fault sits in Wi-Fi or one device. Move closer and try the 5 GHz band if your router splits bands.
Renew the PC's IP address
Open Command Prompt as administrator and run ipconfig /release, then ipconfig /renew. Restart the browser after that.
Reset the affected device's network settings
On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings; this clears saved Wi-Fi passwords and VPN profiles. On Windows 11, use Settings > Network & internet > Advanced network settings > Network reset when only one PC fails and other devices work.
While Spectrum is down: what to use instead
- Mobile hotspot Turn your phone into a hotspot when the home line drops, because cellular data keeps a laptop online for email, banking and anything else that needs a full browser.
- Public Wi-Fi A library or cafe covers the jobs that can wait an hour, like filing a form or downloading a document.
- Spectrum support line Call the number printed on your bill when the app and the website both stall, since the phone line runs over cellular and still connects.
- Spectrum store Walk in if you need to swap a modem or router and waiting on shipping is not workable.
Problems at the same time as Spectrum
Since 27 October, Spectrum's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Spectrum: Wed 28 Oct, 07:03 to 11:48
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:03
- Astound, outage,27 Oct 19:50 to 08:26
- Straight Talk, outage,06:03 to 08:33
- Destiny, outage,06:18 to 07:48, 10:36 to 10:57
- Call of Duty, outage,06:48 to 08:03, 10:33 to 11:03
- Southwest Airlines, outage,06:48 to 08:33
- Sparklight, outage,06:48 to 07:18
- BMO Harris Bank, outage,06:57 to 07:18
66 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Spectrum problems
The busiest hour for reports about Spectrum is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 35 reports on an average day
- 01:00 to 02:00: 31 reports on an average day
- 02:00 to 03:00: 26 reports on an average day
- 03:00 to 04:00: 20 reports on an average day
- 04:00 to 05:00: 22 reports on an average day
- 05:00 to 06:00: 33 reports on an average day
- 06:00 to 07:00: 35 reports on an average day
- 07:00 to 08:00: 11 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0 reports on an average day
- 12:00 to 13:00: 22 reports on an average day
- 13:00 to 14:00: 24 reports on an average day
- 14:00 to 15:00: 25 reports on an average day
- 15:00 to 16:00: 30 reports on an average day
- 16:00 to 17:00: 29 reports on an average day
- 17:00 to 18:00: 30 reports on an average day
- 18:00 to 19:00: 31 reports on an average day
- 19:00 to 20:00: 27 reports on an average day
- 20:00 to 21:00: 56 reports on an average day
- 21:00 to 22:00: 27 reports on an average day
- 22:00 to 23:00: 28 reports on an average day
- 23:00 to 00:00: 32 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 617 reports on an average Tuesday
- Wednesday: 3,686 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Spectrum goes down
Spectrum is a US cable internet and TV provider, and households and small businesses rely on it for work and streaming. An outage interrupts the connection that video calls, online classes, streaming and smart-home devices need.
Your Wi-Fi may stay connected while pages fail to load, and the cable box can freeze or show a channel unavailable message. Streaming stalls first because it needs a steady feed; email and basic web pages may limp along on a weak connection. Partial outages are common. Check the report level at the top of this page, which counts user reports in 15-minute windows over the last 24 hours, because a problem often hits one neighborhood or one service rather than the whole footprint.
Spectrum IP address, servers and network
Checking spectrum.com from our server…
Spectrum FAQ
Is Spectrum down right now?
Why does the Spectrum TV app say I am not on my home network?
Why does My Spectrum keep signing me out?
Why does my Spectrum bill show past due after I paid?
Why does my Spectrum cable box show a black screen on one channel?
Service updates from @Ask_Spectrum
No posts about problems from @Ask_Spectrum in the last 14 days. The latest is from .
How we track Spectrum
The status on this page comes from user-submitted problem reports for Spectrum, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Spectrum, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Spectrum doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.