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Is Xplore down right now? Live status and outage tracker

No, Xplore is up.

No widespread outage detected. 1 user report in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
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User reports, last 24 hours, 15 minutes a segment: 95 flowing, 0 slow (elevated), 1 jammed (outage)

User reports, last 24 hours

180 reports in total, counted in 15-minute windows

In the last hour, 1 problem report came in for Xplore, and at this time of day there are usually almost none. Over the last 24 hours there were 180 reports. The last spike in reports was 1 h ago and lasted 30 min. These are user reports from Canada, where most people report Xplore problems.

In the past 24 hours, 180 user reports came in for Xplore. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day. The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 16 reports, about 2 hours ago.
Reports, last hour
1
97% on the hour before
Uptime, 24 h
98.96%
15 min of outage
Last outage
2 h ago
Lasted 15 min
Busiest 15 minutes
16
16 reports, 2 h ago
Last 24 hours

Xplore outages and problems

In the past 24 hours, 180 user reports came in for Xplore. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 16 reports, about 2 hours ago.

  • Outage
    Ended 2 h ago
    Lasted 15 min
    16peak reports
This month

Xplore in October 2026

Problem reports in October (since 28 October)
229

Monthly report for October 2026

People who report a problem with Xplore to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Email
  • Broadband Internet
  • Billing
  • WiFi
  • Fixed Wireless Internet
Last 30 days

Xplore problem spikes, last 30 days

Since 28 October, Xplore had 2 outage spikes. The longest lasted 32 min, on 28 October.

  • Outage
    Thu 29 Oct, 08:24–08:54
    Lasted 30 min
    19peak reports
  • Outage
    Wed 28 Oct, 07:49–08:20
    Lasted 32 min
    39peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Xplore not working

Xplore is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach xplore.ca over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Xplore.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Xplore is down: what to use instead

  • Mobile hotspot Use your phone's cellular data as a hotspot when a laptop needs a connection for work or a bank page.
  • Public Wi-Fi A library or cafe Wi-Fi connection helps when you need to check account messages or send a file and your home line is out.
  • Phone support Call the support line when the app or website will not load and you need to report the outage or ask about your account.
  • Library computer A library computer works when you need to print a form or reach an account page and your phone signal is weak.
Same time

Problems at the same time as Xplore

Since 28 October, all 2 of Xplore's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Xplore's spikes overlapped one of theirs.

During the latest spike

Xplore: Thu 29 Oct, 08:24 to 08:54

20 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Xplore problems

The busiest hour for reports about Xplore is 00:00 to 01:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 0.62 reports on an average day
  • 01:00 to 02:00: 0.36 reports on an average day
  • 02:00 to 03:00: 0.45 reports on an average day
  • 03:00 to 04:00: 0.37 reports on an average day
  • 04:00 to 05:00: 0.16 reports on an average day
  • 05:00 to 06:00: 0.15 reports on an average day
  • 06:00 to 07:00: 0.01 reports on an average day
  • 07:00 to 08:00: 0.05 reports on an average day
  • 08:00 to 09:00: 0.53 reports on an average day
  • 09:00 to 10:00: 0.25 reports on an average day
  • 10:00 to 11:00: 0.41 reports on an average day
  • 11:00 to 12:00: 0.56 reports on an average day
  • 12:00 to 13:00: 0.17 reports on an average day
  • 13:00 to 14:00: 0.33 reports on an average day
  • 14:00 to 15:00: 0.37 reports on an average day
  • 15:00 to 16:00: 0.38 reports on an average day
  • 16:00 to 17:00: 0.43 reports on an average day
  • 17:00 to 18:00: 0.3 reports on an average day
  • 18:00 to 19:00: 0.25 reports on an average day
  • 19:00 to 20:00: 0.5 reports on an average day
  • 20:00 to 21:00: 0.36 reports on an average day
  • 21:00 to 22:00: 0.33 reports on an average day
  • 22:00 to 23:00: 0.27 reports on an average day
  • 23:00 to 00:00: 0.1 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 37 reports on an average Wednesday
  • Thursday: 23 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Servers and network

Xplore IP address, servers and network

Checking xplore.ca from our server…

For your site

Put the Xplore status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Xplore status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/xplore/"><img src="https://isitdownrightnow.app/badge/xplore.svg" alt="Xplore status" height="20"></a>
Markdown, for README files
[![Xplore status](https://isitdownrightnow.app/badge/xplore.svg)](https://isitdownrightnow.app/services/xplore/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Xplore

The status on this page comes from user-submitted problem reports for Xplore, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Xplore, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Xplore doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.