Medicare outages and problems
In the past 24 hours, 38 user reports came in for Medicare. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Medicare in October 2026
- Problem reports in October (since 27 October)
- 38
Monthly report for October 2026
What people said was wrong in recent problem reports for Medicare, as a share of those reports:
- 75% Website
- 25% Login
Where Medicare problem reports come from
Recent reports came from 12 areas. The most came from around New York City, NY, Los Angeles, CA and Allentown, PA. Share of recent reports by area, named after its biggest town:
- 14% New York City, NY
- 14% Los Angeles, CA
- 10% Allentown, PA
- 10% St. Petersburg, FL
- 10% Chicago, IL
- 5% Boston, MA
From 21 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Medicare problem spikes, last 30 days
Since 27 October, Medicare had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Medicare not working
Medicare is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach medicare.gov over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Medicare.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Medicare is down: what to use instead
- myGov website Use the website in a browser to open your linked account when the app will not load.
- Medicare card Show the physical card at a doctor or pharmacy if you only need cover checked and cannot open the app.
- Services Australia phone line Call the phone line if sign-in fails or a claim needs attention and you cannot use the app or website.
- Services Australia service centre Visit a service centre if you need identity or account help and phone and web access are not working for you.
Medicare IP address, servers and network
Checking medicare.gov from our server…
Service updates from @MedicareGov
No posts about problems from @MedicareGov in the last 14 days. The latest is from .
How we track Medicare
The status on this page comes from user-submitted problem reports for Medicare, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Medicare, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Medicare doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.