Tesco Mobile outages and problems
In the past 24 hours, 255 user reports came in for Tesco Mobile. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 13 reports, about 2 hours ago.
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Outage
Ended 1 h agoLasted 30 min13peak reports
Tesco Mobile in October 2026
- Problem reports in October (since 28 October)
- 281
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Tesco Mobile.
Share of 50 recent reports that said what was wrong.
Tesco Mobile problem spikes, last 30 days
Since 28 October, Tesco Mobile had 1 outage spike and 1 period of elevated reports. The longest lasted 1 h, on 29 October.
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Outage
Thu 29 Oct, 08:15–09:15Lasted 1 h16peak reports
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Elevated reports
Wed 28 Oct, 07:54–08:09Lasted 15 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Tesco Mobile not working
Tesco Mobile is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach tescomobile.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Tesco Mobile.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Tesco Mobile is down: what to use instead
- Tesco Mobile website If the app will not open or keeps asking you to sign in again, use the browser version to top up or manage your account.
- WhatsApp Message over Wi-Fi with WhatsApp when calls or SMS fail.
- Debit or credit card When a card payment in the app will not go through, pay on the website with a debit or credit card.
- Wi-Fi Calling Wi-Fi Calling can carry calls and texts over broadband if your handset supports it.
Problems at the same time as Tesco Mobile
Since 28 October, all 2 of Tesco Mobile's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football2 times
- Spectrum2 times
- Telkom2 times
- Call of Duty2 times
- Verizon2 times
- Airtel2 times
How many of Tesco Mobile's spikes overlapped one of theirs.
During the latest spike
Tesco Mobile: Thu 29 Oct, 08:15 to 09:15
- ESPN Fantasy Football, outage,27 Oct 19:50 to 10:20
- IRCTC, outage,06:35 to 08:50
- UBS, outage,06:50 to 08:20
- Telus, outage,06:50 to 08:35
- Archive of Our Own, outage,07:20 to 10:20
- Escape from Tarkov, outage,07:50 to 08:35
- TPG Telecom, outage,07:54 to 08:20
- Elite: Dangerous, outage,08:00 to 08:20
34 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Tesco Mobile problems
The busiest hour for reports about Tesco Mobile is 08:00 to 09:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.51 reports on an average day
- 01:00 to 02:00: 0.49 reports on an average day
- 02:00 to 03:00: 0.24 reports on an average day
- 03:00 to 04:00: 0.15 reports on an average day
- 04:00 to 05:00: 0.08 reports on an average day
- 05:00 to 06:00: 0.21 reports on an average day
- 06:00 to 07:00: 0.14 reports on an average day
- 07:00 to 08:00: 0.6 reports on an average day
- 08:00 to 09:00: 1.3 reports on an average day
- 09:00 to 10:00: 0.29 reports on an average day
- 10:00 to 11:00: 0.24 reports on an average day
- 11:00 to 12:00: 0.52 reports on an average day
- 12:00 to 13:00: 0.78 reports on an average day
- 13:00 to 14:00: 0.71 reports on an average day
- 14:00 to 15:00: 0.57 reports on an average day
- 15:00 to 16:00: 0.61 reports on an average day
- 16:00 to 17:00: 0.86 reports on an average day
- 17:00 to 18:00: 0.4 reports on an average day
- 18:00 to 19:00: 0.29 reports on an average day
- 19:00 to 20:00: 0.7 reports on an average day
- 20:00 to 21:00: 0.51 reports on an average day
- 21:00 to 22:00: 0.29 reports on an average day
- 22:00 to 23:00: 0.26 reports on an average day
- 23:00 to 00:00: 0.13 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 55 reports on an average Wednesday
- Thursday: 28 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Tesco Mobile IP address, servers and network
Checking tescomobile.com from our server…
Service updates from @tescomobile
No posts about problems from @tescomobile in the last 14 days. The latest is from .
Put the Tesco Mobile status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/tesco-mobile/"><img src="https://isitdownrightnow.app/badge/tesco-mobile.svg" alt="Tesco Mobile status" height="20"></a>[](https://isitdownrightnow.app/services/tesco-mobile/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Tesco Mobile
The status on this page comes from user-submitted problem reports for Tesco Mobile, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Tesco Mobile, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Tesco Mobile doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.