Crédit Agricole outages and problems
User reports, last 24 hours
280 reports in total, counted in 15-minute windows
In the last hour, 7 problem reports came in for Crédit Agricole, and at this time of day there are usually almost none. Over the last 24 hours there were 280 reports. Most recent reports were about funds transfer (29%) and online banking (24%). The last spike in reports was 2 h ago and lasted 51 min. These are user reports from France, where most people report Crédit Agricole problems.
- NormalClose to the usual level22 h 45 min · 227 reports
- ElevatedMore than 1.5 times the usual level1 h · 41 reports
- OutageMore than twice the usual level and far above the day's average15 min · 12 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 280 user reports came in for Crédit Agricole. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 3 hours ago. The busiest 15-minute window of the day had 12 reports, about 3 hours ago.
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Outage
Ended 2 h agoLasted 45 min12peak reports
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Elevated reports
Ended 4 h agoLasted 1 h11peak reports
Crédit Agricole in November 2026
- Problem reports in November (since 3 November)
- 280
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Crédit Agricole.
Share of 58 recent reports that said what was wrong.
Where Crédit Agricole problem reports come from
The map shows where recent problem reports for Crédit Agricole came from in France. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Crédit Agricole problem spikes, last 30 days
Since 3 November, Crédit Agricole had 2 outage spikes and 2 periods of elevated reports. The longest lasted 1 h, on 4 November.
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Outage
Thu 5 Nov, 00:22–01:12Lasted 51 min12peak reports
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Outage
Wed 4 Nov, 22:23–23:23Lasted 1 h13peak reports
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Elevated reports
Wed 4 Nov, 15:27–15:49Lasted 22 min10peak reports
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Elevated reports
Wed 4 Nov, 14:33–14:48Lasted 15 min10peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- France221
- Italy59
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Crédit Agricole not working
Crédit Agricole is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach credit-agricole.fr over your own connection, right now. Nothing is sent to us or stored.
Switch networks for Crédit Agricole
Open credit-agricole.fr in the same browser and try loading the sign-in page again. On iPhone, go to Settings > Wi-Fi, turn Wi-Fi off, then test on mobile data; on Android, go to Settings > Network and internet > Internet and switch between Wi-Fi and mobile data.
Restart Ma Banque
Close the Ma Banque app and open it again before you retry account access or a SécuriPass approval. On Android, use Settings > Apps > Ma Banque > Force stop; on iPhone, open the app switcher and swipe Ma Banque up, then relaunch it.
Update the bank app
An old app build can fail at login, show a blank account screen, or miss a SécuriPass prompt. On iPhone, open App Store > profile icon > Available Updates; on Android, open Play Store > profile icon > Manage apps and device > Updates available.
Clear the Crédit Agricole site data
If the website loops back to login or keeps a stale page, clear its stored data and sign in again. In Chrome, go to Settings > Privacy and security > Delete browsing data; in Safari on iPhone, go to Settings > Apps > Safari > Clear History and Website Data.
While Crédit Agricole is down: what to use instead
- credit-agricole.fr If the Ma Banque app stalls or will not sign you in, try the customer area on the website from a browser.
- Ma Banque app If the website will not load, open the mobile app instead, because the app and site can fail separately.
- Card or cash For purchases, use your physical bank card or cash while account screens and in-app actions are unavailable.
- Branch or adviser If you need help with a blocked card or account access, contact your local branch or your adviser using the details you already have.
Problems at the same time as Crédit Agricole
Since 3 November, all 4 of Crédit Agricole's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet4 times
- Facebook4 times
- Archive of Our Own4 times
- Deutsche Glasfaser4 times
- Capital One4 times
- Starbucks4 times
How many of Crédit Agricole's spikes overlapped one of theirs.
During the latest spike
Crédit Agricole: Thu 5 Nov, 00:22 to 01:12
- Facebook, outage,4 Nov 13:53 to 03:08
- Deutsche Glasfaser, outage,4 Nov 14:08 to 02:08
- Capital One, outage,4 Nov 16:53 to 03:08
- X (Twitter), outage,4 Nov 18:08 to 00:53
- Escape from Tarkov, outage,4 Nov 18:23 to 01:08
- Roblox, outage,4 Nov 19:38 to 01:08
- Koodo, outage,4 Nov 19:53 to 02:08
- Minecraft, outage,4 Nov 20:08 to 00:53
87 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Crédit Agricole problems
The busiest hour for reports about Crédit Agricole is 10:00 to 11:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.65 reports on an average day
- 01:00 to 02:00: 0.32 reports on an average day
- 02:00 to 03:00: 0.33 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0.07 reports on an average day
- 05:00 to 06:00: 0.23 reports on an average day
- 06:00 to 07:00: 0.07 reports on an average day
- 07:00 to 08:00: 0.22 reports on an average day
- 08:00 to 09:00: 0.28 reports on an average day
- 09:00 to 10:00: 0.52 reports on an average day
- 10:00 to 11:00: 0.71 reports on an average day
- 11:00 to 12:00: 0.45 reports on an average day
- 12:00 to 13:00: 0.21 reports on an average day
- 13:00 to 14:00: 0.32 reports on an average day
- 14:00 to 15:00: 0.47 reports on an average day
- 15:00 to 16:00: 0.23 reports on an average day
- 16:00 to 17:00: 0.37 reports on an average day
- 17:00 to 18:00: 0.48 reports on an average day
- 18:00 to 19:00: 0.14 reports on an average day
- 19:00 to 20:00: 0.17 reports on an average day
- 20:00 to 21:00: 0.11 reports on an average day
- 21:00 to 22:00: 0.3 reports on an average day
- 22:00 to 23:00: 0.26 reports on an average day
- 23:00 to 00:00: 0.38 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.2 reports on an average Tuesday
- Wednesday: 44 reports on an average Wednesday
- Thursday: 11 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Crédit Agricole goes down
Crédit Agricole is a French bank and insurance group, with regional bank sites under credit-agricole.fr and the Ma Banque mobile app. People in France rely on it for account access and card management, so an outage can block balances, transfers, sign-in approvals and customer contact.
Logins tend to fail first. Even when balances still display, transfers and card controls can fail, especially if SécuriPass approval in Ma Banque never appears or will not confirm. Crédit Agricole issues can be partial because its French retail banking is split across regional banks; one regional customer area may struggle while another still works. During wider trouble, pages on credit-agricole.fr may time out and help forms can be hard to reach.
Crédit Agricole IP address, servers and network
Checking credit-agricole.fr from our server…
Crédit Agricole FAQ
Is Crédit Agricole down right now?
Why can't I sign in to Ma Banque or Crédit Agricole en Ligne?
Why is SécuriPass not approving my card payment or transfer?
Why can I see my accounts but not make a transfer?
Why does the app show old balances or missing card transactions?
Service updates from @CreditAgricole
No posts about problems from @CreditAgricole in the last 14 days. The latest is from .
Contact Crédit Agricole support
- Help centrecredit-agricole.fr/contactez-nous
- Websitecredit-agricole.fr
- X (Twitter)x.com/CreditAgricole
- Facebookfacebook.com/315718434933
Tip: Crédit Agricole doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Crédit Agricole
The status on this page comes from user-submitted problem reports for Crédit Agricole, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Crédit Agricole, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Crédit Agricole doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.