Boots outages and problems
In the past 24 hours, 190 user reports came in for Boots. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 11 hours ago. The busiest 15-minute window of the day had 43 reports, about 11 hours ago.
-
Outage
Ended 11 h agoLasted 30 min43peak reports
Boots in October 2026
- Problem reports in October (since 27 October)
- 211
Monthly report for October 2026
What people said was wrong in recent problem reports for Boots, as a share of those reports:
- 49% App
- 17% Checkout
- 16% Website
- 11% Ordering
- 6% Login
Where Boots problem reports come from
Recent reports came from 28 areas. The most came from around London, Manchester and Birmingham. Share of recent reports by area, named after its biggest town:
- 23% London
- 14% Manchester
- 7% Birmingham
- 6% Bristol
- 5% Sheffield
- 4% Newcastle upon Tyne
From 202 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Boots problem spikes, last 30 days
Since 27 October, Boots had 1 outage spike and 1 period of elevated reports. The longest lasted 30 min, on 28 October.
-
Outage
Wed 28 Oct, 10:39–11:09Lasted 30 min49peak reports
-
Elevated reports
Tue 27 Oct, 21:41–21:59Lasted 18 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Boots not working
Boots is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach boots.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Boots.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Boots
Since 27 October, all 2 of Boots's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football2 times
- TalkTalk2 times
- Sunrise2 times
- AT&T2 times
- Verizon2 times
- Blizzard Battle.net2 times
How many of Boots's spikes overlapped one of theirs.
During the latest spike
Boots: Wed 28 Oct, 10:39 to 11:09
- ESPN Fantasy Football, outage,27 Oct 19:50 to 22:09
- Spectrum, outage,07:09 to 11:54
- TalkTalk, outage,08:54 to 20:39
- Securus Technologies, outage,09:09 to 11:24
- Nationwide, outage,09:24 to 12:24
- PlayStation Network, outage,10:24 to 11:09
- Tumblr, outage,10:34 to 10:54
- Call of Duty, outage,10:39 to 10:54
16 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Boots problems
The busiest hour for reports about Boots is 10:00 to 11:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.44 reports on an average day
- 01:00 to 02:00: 0.1 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.05 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0.32 reports on an average day
- 10:00 to 11:00: 0.69 reports on an average day
- 11:00 to 12:00: 0.21 reports on an average day
- 12:00 to 13:00: 0.25 reports on an average day
- 13:00 to 14:00: 0.5 reports on an average day
- 14:00 to 15:00: 0.44 reports on an average day
- 15:00 to 16:00: 0.45 reports on an average day
- 16:00 to 17:00: 0.49 reports on an average day
- 17:00 to 18:00: 0.37 reports on an average day
- 18:00 to 19:00: 0.47 reports on an average day
- 19:00 to 20:00: 0.26 reports on an average day
- 20:00 to 21:00: 0.53 reports on an average day
- 21:00 to 22:00: 0.59 reports on an average day
- 22:00 to 23:00: 0.54 reports on an average day
- 23:00 to 00:00: 0.5 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 8.5 reports on an average Tuesday
- Wednesday: 42 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Boots IP address, servers and network
Checking boots.com from our server…
How we track Boots
The status on this page comes from user-submitted problem reports for Boots, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Boots, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Boots doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.