Uber outages and problems
In the past 24 hours, 174 user reports came in for Uber. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 10 reports, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
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Elevated reports
Ended 24 h agoLasted 15 min10peak reports
What people can report about Uber
What went wrong
What people said was wrong in recent problem reports for Uber worldwide.
Share of 45 recent reports that said what was wrong, from every country listed below.
Uber reports around the world
In the last 24 hours, 293 problem reports about Uber came in from 20 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 12 | 169 |
| Canada | Normal | 2 | 18 |
| Brazil | Normal | 1 | 52 |
| Ukraine | Normal | 1 | 1 |
| The UK | Normal | 0 | 26 |
| The Netherlands | Normal | 0 | 4 |
| India | Normal | 0 | 4 |
| Mexico | Normal | 0 | 3 |
| Morocco | Normal | 0 | 3 |
| Australia | Normal | 0 | 2 |
| Peru | Normal | 0 | 2 |
| Ireland | Normal | 0 | 1 |
Each country's status compares its reports with the usual level there. 60 more countries had 8 reports in the last 24 hours. Map outlines: Natural Earth.
Uber problem spikes, last 30 days
Since 7 October, Uber had 1 outage spike and 3 periods of elevated reports. The longest lasted 2 h 33 min, on 29 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: 1 report
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 1 report
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 20 reports
- Thu 29 Oct: 377 reports (outage spike that day)
- Fri 30 Oct: 119 reports (elevated reports that day)
- Sat 31 Oct: 176 reports (elevated reports that day)
- Sun 1 Nov: no data
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Elevated reports
Sat 31 Oct, 22:37–22:53Lasted 17 min11peak reports
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Elevated reports
Sat 31 Oct, 02:14–02:29Lasted 15 min10peak reports
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Elevated reports
Fri 30 Oct, 23:57–00:19Lasted 22 min12peak reports
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Outage
Thu 29 Oct, 13:59–16:32Lasted 2 h 33 min65peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US704
- Brazil316
- Canada261
- The UK123
- Belgium65
- Mexico50
- France17
- Australia16
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 October 2026. Monthly reports for all services
How to fix Uber not working
When Uber itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach uber.com over your own connection, right now. Nothing is sent to us or stored.
Restart the app and update it
Force quit from the app switcher, not just the home screen, and open it again. A stalled session is the usual reason the map sits on a spinner. Then check the App Store or Play Store for a pending update; older builds sometimes fail at sign-in and at loading cars.
Switch networks and reset the connection
Turn airplane mode on for ten seconds, then off, which makes the phone grab a fresh connection. If Wi-Fi is what you're on, try mobile data, and the other way around; a weak signal usually shows up as a map that loads slowly or a ride request that spins and then fails.
Check location and clock settings
Open Settings > Privacy & Security > Location Services > Uber and choose While Using the App or Always, since driver matching needs a location fix. A wrong clock breaks sign-in and payment checks. On Android set Settings > System > Date & time to automatic; on iPhone it's Settings > General > Date & Time > Set Automatically.
Clear the cache or reinstall
On Android, go to Settings > Apps > Uber > Storage & cache and tap Clear cache; that clears corrupt files without signing you out. If the trouble survives a reinstall, open the Help section in the app's menu or go to the help centre at https://help.uber.com/ and describe what happens when you request a ride.
While Uber is down: what to use instead
- Lyft In the US and Canada, Lyft covers most of the same cities, so you can book a ride there while the Uber app keeps failing to find a driver.
- Bolt Across much of Europe and Africa, Bolt runs a similar ride service and is the quickest swap when you need a car.
- Mobile site in your browser If only the app is stuck on loading or crashing, try signing in on the mobile website in your phone's browser to request a ride with the same account.
- Local taxi or cab firm A licensed taxi from a rank or a call to a local cab company gets you moving without any app, which works best at airports and stations where taxis already queue.
Fix Uber on Windows, Mac, Android and iPhone
Uber on Windows
- Fix
- To fix Uber on Windows, clear your browser's cache and cookies or try accessing the site in an Incognito window. Disabling any active VPNs or proxy servers can also resolve connection blocks on the Uber website.
- Check
- Check if the Uber website loads on a different browser or device connected to the same network. You can also visit official Uber social media channels or outage maps to see if a widespread server issue is reported.
ping uber.comTest whether Uber's servers replynslookup uber.comCheck that Uber's DNS resolvestracert uber.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadUber on Mac
- Fix
- Fix Uber loading issues on macOS by clearing Safari or Chrome browser data and disabling conflicting ad-blockers. Ensuring your Mac's system time is set correctly can also prevent SSL connection errors with Uber.
- Check
- Verify if the Uber website is down by checking if other web pages load normally, or use a network utility tool to test your connection to the Uber domain. Alternatively, check online status checkers for reports of Uber outages.
ping -c 4 uber.comTest whether Uber's servers replynslookup uber.comCheck that Uber's DNS resolvestraceroute uber.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadUber on Android
- Fix
- Fix the Uber app on Android by clearing the app's cache and data in your system settings, or updating it via the Google Play Store. Restarting your phone or switching between Wi-Fi and mobile data can also restore the connection.
- Check
- If the Uber app displays a connection error while other apps work fine, the service might be down. You can also check the Google Play Store page reviews to see if other Android users are experiencing similar Uber issues.
Uber on iPhone and iPad
- Fix
- Resolve Uber issues on iOS by force-closing the app and checking the Apple App Store for updates. If problems persist, reinstalling the Uber app or toggling Airplane Mode can reset your network connection.
- Check
- Check if Uber is down on iOS by verifying if the app fails to load maps and fares while you have a stable internet connection. You can also check if the mobile website works as an alternative.
Problems at the same time as Uber
Since 7 October, all 4 of Uber's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own4 times
- YouTube3 times
- Capital One3 times
- Instagram3 times
- DoorDash3 times
- Vidéotron3 times
How many of Uber's spikes overlapped one of theirs.
During the latest spike
Uber: Sat 31 Oct, 22:37 to 22:53
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 00:04
- YouTube, outage,00:49 to 1 Nov 00:04
- Capital One, outage,13:04 to 23:49
- Pavlov Media, outage,17:04 to 23:49
- Bank of America, outage,17:19 to 23:49
- WOW, outage,19:50 to 1 Nov 00:05
- IRCTC, outage,20:04 to 23:19
- Paramount+, outage,21:19 to 1 Nov 00:04
10 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Uber problems
The busiest hour for reports about Uber is 23:00 to 00:00 Central European time, and the busiest day is Saturday.
By hour of the day
- 00:00 to 01:00: 0.99 reports on an average day
- 01:00 to 02:00: 1.2 reports on an average day
- 02:00 to 03:00: 0.82 reports on an average day
- 03:00 to 04:00: 0.5 reports on an average day
- 04:00 to 05:00: 0.34 reports on an average day
- 05:00 to 06:00: 0.3 reports on an average day
- 06:00 to 07:00: 0.08 reports on an average day
- 07:00 to 08:00: 0.17 reports on an average day
- 08:00 to 09:00: 0.08 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0.17 reports on an average day
- 12:00 to 13:00: 0.4 reports on an average day
- 13:00 to 14:00: 0.66 reports on an average day
- 14:00 to 15:00: 0.28 reports on an average day
- 15:00 to 16:00: 0.32 reports on an average day
- 16:00 to 17:00: 0.42 reports on an average day
- 17:00 to 18:00: 0.76 reports on an average day
- 18:00 to 19:00: 0.68 reports on an average day
- 19:00 to 20:00: 1.2 reports on an average day
- 20:00 to 21:00: 0.97 reports on an average day
- 21:00 to 22:00: 0.95 reports on an average day
- 22:00 to 23:00: 1.4 reports on an average day
- 23:00 to 00:00: 2.1 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 7 reports on an average Wednesday
- Thursday: 27 reports on an average Thursday
- Friday: 30 reports on an average Friday
- Saturday: 37 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Uber goes down
Uber is a ride-hailing and delivery app that people without a car and late-shift workers use for trips, meals, packages, and courier runs. An outage stops booking and delivery.
The first sign is often a request button that does nothing, or a search screen that never moves past matching. If you get further, driver details, live ETA, in-app chat, and trip receipts can all stall or fail. Delivery orders break the same way. Restaurant confirmation, courier tracking, delivery updates, and payment can pause or fail; problems tend to hit specific cities or regions rather than the whole service, and a partial failure can leave some riders able to book while others see errors.
Uber IP address, servers and network
- IPv4 address
- 69.48.218.2
- IPv6
- Not offered
- Network
- AS209242 · Cloudflare London, LLC, registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- UltraDNS
- HTTPS certificate
- Issued by DigiCert Inc, valid until 17 Feb 2027 (108 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 287 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 20 h ago, for www.uber.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.uber.com. Every answer turned the automated check away (HTTP 406), which many sites do with bots; the site itself was up. Fastest from Frankfurt (133 ms), slowest from Warsaw (589 ms). Every location connected through Cloudflare London, LLC (AS209242), using 4 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 406 | 133 ms | 104.36.195.1 |
| ViennaAustria | Up · HTTP 406 | 164 ms | 69.48.218.1 |
| MilanItaly | Up · HTTP 406 | 138 ms | 69.48.218.1 |
| ParisFrance | Up · HTTP 406 | 144 ms | 104.36.195.2 |
| AmsterdamNetherlands | Up · HTTP 406 | 229 ms | 104.36.195.1 |
| MadridSpain | Up · HTTP 406 | 232 ms | 104.36.195.1 |
| WarsawPoland | Up · HTTP 406 | 589 ms | 69.48.218.2 |
| Los AngelesUSA | Up · HTTP 406 | 331 ms | 104.36.195.1 |
| São PauloBrazil | Up · HTTP 406 | 449 ms | 69.48.218.2 |
| SingaporeSingapore | Up · HTTP 406 | 254 ms | 104.36.195.1 |
| TokyoJapan | Up · HTTP 406 | 183 ms | 69.48.218.2 |
Checked with check-host.net from its servers in these cities 20 h ago, for www.uber.com. Time is how long each server took to load the page.
Uber FAQ
Is Uber down right now?
Why do I see 'No cars available' when I try to get a ride?
My card keeps getting declined for rides, how do I fix payment?
I never get the login code by text, what should I check?
The app is stuck on finding a driver, how do I get it to match?
Service updates from @Uber
No posts about problems from @Uber in the last 14 days. The latest is from .
How we track Uber
The status on this page comes from user-submitted problem reports for Uber, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Uber, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Uber doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.