Sectigo outages and problems
No user reports came in for Sectigo in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
Sectigo in October 2026
- Problem reports in October (since 29 October)
- 2
Monthly report for October 2026
People who report a problem with Sectigo to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Hosting
- Login
- Domains
- DNS
- API
- Dashboard / Console
- Storage and Backup
- Databases
Sectigo reports around the world
In the last 24 hours, 2 problem reports about Sectigo came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Ecuador | Normal | 0 | 2 |
| The US numbers above | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| Mexico | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Russia | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 56 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Sectigo problem spikes, last 30 days
Since 29 October, Sectigo had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Ecuador2
- The US2
- Poland1
- The UAE0
- Argentina0
- Austria0
- Australia0
- Azerbaijan0
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services
How to fix Sectigo not working
Sectigo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sectigo.com over your own connection, right now. Nothing is sent to us or stored.
Check Sectigo's status page first
Open https://sectigo.status.io and look for an active incident affecting certificate issuance or validation. If it lists one, wait for the update and retry the order after it clears.
Recheck the order in Certificate Manager
Sign in to Sectigo Certificate Manager, open the failed order, and compare the validation method with the DNS TXT record or HTTP file that the order shows. Re-submit the order after the record resolves, because a stale or removed validation record can stall one order while the rest of the account works.
Install the Sectigo intermediate
Install the full chain with the leaf certificate and the Sectigo intermediate, then restart the web server. Run openssl s_client -connect your-host:443 -servername your-host and check that the chain includes the intermediate; a missing intermediate causes certificate-not-trusted warnings in browsers even when the site loads for you.
Collect logs for Sectigo support
Run your ACME client with verbose logging, such as certbot renew -v, and note the validation step that fails. Open a ticket from the help centre at https://support.sectigo.com with the log and the order number, because support can inspect the validation attempt on their side.
While Sectigo is down: what to use instead
- Let's Encrypt Use it for domain validated certificates when your web server or DNS provider can answer an ACME challenge.
- DigiCert Pick it when you need organization validation or extended validation and the service is down.
- GlobalSign Try it if you need replacement code signing certificates.
- ZeroSSL It gives you a browser dashboard for ACME issuance, which helps when you want a certificate without waiting for the service to return.
Fix Sectigo on Windows, Mac, Android and iPhone
Sectigo on Windows
- Fix
- Clear your SSL state in the Windows Internet Options and ensure your system time is synchronized to prevent Sectigo validation errors. You can also try flushing your DNS or switching browsers to access the Sectigo portal.
- Check
- Check if you can access the main Sectigo website or their official status page using a web browser. If you get connection timeouts or SSL handshake errors specifically on Sectigo domains, the service may be down.
ping sectigo.comTest whether Sectigo's servers replynslookup sectigo.comCheck that Sectigo's DNS resolvestracert sectigo.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadSectigo on Mac
- Fix
- Update your macOS Keychain certificates and clear your browser cache to resolve Sectigo connection issues. Ensure your system date and time are set automatically so Sectigo SSL certificates validate correctly.
- Check
- Attempt to load the Sectigo portal in Safari or Chrome, or check if Sectigo's certificate revocation endpoints are responding. If other websites load but Sectigo resources fail, the service is likely experiencing an outage.
ping -c 4 sectigo.comTest whether Sectigo's servers replynslookup sectigo.comCheck that Sectigo's DNS resolvestraceroute sectigo.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadSectigo on Android
- Fix
- Clear the cache of your mobile browser and update the Android System WebView to resolve Sectigo portal access issues. You can also toggle your Wi-Fi or switch to mobile data to bypass local routing issues to Sectigo.
- Check
- Open your mobile browser and try loading the Sectigo website or status page. If the site fails to load or displays SSL trust errors while other websites work, Sectigo may be down.
Sectigo on iPhone and iPad
- Fix
- Clear your Safari history and website data, and ensure your iOS device has the latest system updates to refresh the Sectigo root certificates. Verify that your date and time settings are correct to allow secure connections to Sectigo.
- Check
- Try accessing the Sectigo login portal or certificate status pages using Safari. If the page fails to load or shows secure connection errors while you are on a working internet connection, Sectigo is likely down.
What happens when Sectigo goes down
Sectigo is a certificate authority that issues SSL/TLS and code signing certificates for website owners and developers. When it has trouble, you cannot order, renew, validate, or download certificates, which can leave sites without a valid HTTPS certificate and stall code signing releases.
The first signs are a slow or failing certificate manager dashboard and validation emails that never arrive. When the service has trouble, orders sit in pending and renewals do not complete, while API calls time out and certificate downloads fail. Code signing requests can stall too, so signed installers and apps stay blocked while you wait. Problems tend to be partial or regional, so one validation path or product line can break while other parts keep working; the official status page and help centre are where updates appear.
Sectigo IP address, servers and network
- IPv4 addresses
- 104.18.160.243
Show all 2
- 104.19.255.155
- IPv6 addresses
- 2606:4700::6812:a0f3
Show all 2
- 2606:4700::6813:ff9b
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (as48447.net)
- HTTPS certificate
- Issued by Sectigo Limited, valid until 11 Dec 2026 (40 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 1,027 ms
Checked from our server in Frankfurt, Germany, 4 days ago, for www.sectigo.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.sectigo.com. Fastest from Los Angeles (138 ms), slowest from Tokyo (1,885 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 216 ms | 104.18.160.243 |
| ViennaAustria | Up | 727 ms | 104.19.255.155 |
| MilanItaly | Up | 667 ms | 104.19.255.155 |
| ParisFrance | Up | 183 ms | 104.18.160.243 |
| AmsterdamNetherlands | Up | 237 ms | 104.18.160.243 |
| MadridSpain | Up | 207 ms | 104.19.255.155 |
| WarsawPoland | Up | 740 ms | 104.18.160.243 |
| Los AngelesUSA | Up | 138 ms | 104.19.255.155 |
| São PauloBrazil | Up | 1,181 ms | 104.19.255.155 |
| SingaporeSingapore | Up | 1,559 ms | 104.19.255.155 |
| TokyoJapan | Up | 1,885 ms | 104.18.160.243 |
Checked with check-host.net from its servers in these cities 4 days ago, for www.sectigo.com. Time is how long each server took to load the page.
Sectigo FAQ
Is Sectigo down right now?
Why does my browser show "Your connection is not private" for a site with a Sectigo certificate?
Why is my Sectigo certificate order stuck in pending validation?
Why did my Sectigo code signing certificate stop working after renewal?
Can I use one Sectigo SSL certificate on multiple servers or domains?
How we track Sectigo
The status on this page comes from user-submitted problem reports for Sectigo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sectigo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Sectigo's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.