WP Engine outages and problems
No user reports came in for WP Engine in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about WP Engine
People who report a problem with WP Engine to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Hosting
- Login
- Domains
- DNS
- API
- Dashboard / Console
- Storage and Backup
- Databases
WP Engine reports around the world
In the last 24 hours, 6 problem reports about WP Engine came in from 3 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 3 |
| Poland | Normal | 0 | 2 |
| Brazil | Normal | 0 | 1 |
| Argentina | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
| Italy | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
WP Engine problem spikes, last 30 days
Since 28 October, WP Engine had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 1 report
- Thu 29 Oct: 3 reports
- Fri 30 Oct: 3 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US7
- Poland6
- Brazil1
- South Korea1
- Turkey1
- The UAE0
- Argentina0
- Austria0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix WP Engine not working
WP Engine is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach wpengine.com over your own connection, right now. Nothing is sent to us or stored.
Check the WP Engine status page
Open the official WP Engine status page and look for an active incident. If nothing is listed, the problem is local to your connection or browser, so keep going.
Test WP Engine on another network
Turn off your VPN in your device's network settings, then switch from Wi-Fi to mobile data on your phone or laptop. That isolates local faults.
Clear cookies for your WP Engine site
In Chrome, open the three-dot menu, go to Delete browsing data, choose Advanced, and clear cookies and other site data for your WP Engine site's domain. Test in private mode.
Flush DNS for WP Engine access
On Windows, open Command Prompt as administrator and run ipconfig /flushdns, ipconfig /release, ipconfig /renew, then netsh winsock reset. On macOS, run sudo dscacheutil -flushcache and sudo killall -HUP mDNSResponder in Terminal, then restart your browser. If it still fails, open a ticket at the WP Engine help centre.
While WP Engine is down: what to use instead
- WP Engine status page Check it for service notices while your site or hosting tools are unavailable.
- Your site's cached copy If the site was recently available, try a browser's cached page to read content without loading the live site.
- A local backup Use a copy of your site files or database to review content or prepare changes while hosting is unavailable.
- Your domain registrar Use its dashboard to check your domain settings if you need to confirm where your site points.
Fix WP Engine on Windows, Mac, Android and iPhone
WP Engine on Windows
- Fix
- Clear your web browser cache or flush your local DNS cache to resolve connection issues with the WP Engine User Portal or your hosted site. You should also ensure that Windows Defender or your antivirus is not blocking SFTP connections to WP Engine.
- Check
- Check if you can access the official WP Engine status page or try loading your site in an incognito browser window. You can also use the ping tool in Command Prompt to see if your WP Engine server is responding.
ping wpengine.comTest whether WP Engine's servers replynslookup wpengine.comCheck that WP Engine's DNS resolvestracert wpengine.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadWP Engine on Mac
- Fix
- Clear your browser cache or flush your DNS cache in macOS to resolve connectivity issues with WP Engine. Also, check that your Mac's firewall is not blocking port 22 if you are trying to connect via SFTP.
- Check
- Try pinging your WP Engine server IP address using the Terminal to see if it responds. Alternatively, check the WP Engine status page to see if there is an active outage affecting your server.
ping -c 4 wpengine.comTest whether WP Engine's servers replynslookup wpengine.comCheck that WP Engine's DNS resolvestraceroute wpengine.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadWP Engine on Android
- Fix
- Clear the cache of your mobile browser or switch from Wi-Fi to mobile data to bypass local DNS issues routing to WP Engine. If using a mobile file manager, verify your SFTP credentials for your WP Engine server.
- Check
- Try accessing the WP Engine User Portal or your hosted website using an incognito tab in Chrome. You can also use a mobile network ping tool to verify if the WP Engine servers are reachable.
WP Engine on iPhone and iPad
- Fix
- Clear your Safari history and website data in your iOS settings to resolve loading issues with WP Engine. You can also toggle Airplane Mode to reset your network connection if the WP Engine portal won't load.
- Check
- Attempt to load your WP Engine hosted site on a cellular connection to rule out local Wi-Fi issues. You can also visit the official WP Engine status page to check for platform-wide outages.
What happens when WP Engine goes down
WP Engine is a managed WordPress host used by agencies, publishers and online shops, so an outage interrupts page loads, admin access, checkout and publishing. Editors feel it first when the dashboard stalls.
Front-end pages slow or fail first, while cached pages can keep serving and hide the trouble from visitors who never log in. The dashboard may hang at login. Scheduled posts miss their slot, plugin updates stop partway, theme edits fail to save, and checkout or membership flows break when database connections drop; you can lose orders while public pages still load. Trouble is often partial or regional, with one site or region degrading while other sites on the platform stay up.
WP Engine IP address, servers and network
- IPv4 addresses
- 104.18.37.43
Show all 2
- 172.64.150.213
- IPv6
- Not offered
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Google Trust Services, valid until 5 Dec 2026 (34 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 262 ms
Checked from our server in Frankfurt, Germany, 5 days ago, for wpengine.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from wpengine.com. Fastest from Paris (205 ms), slowest from Tokyo (1,016 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 392 ms | 104.18.37.43 |
| ViennaAustria | Up | 646 ms | 104.18.37.43 |
| MilanItaly | Up | 353 ms | 172.64.150.213 |
| ParisFrance | Up · HTTP 307 | 205 ms | 104.18.37.43 |
| AmsterdamNetherlands | Up · HTTP 307 | 372 ms | 104.18.37.43 |
| MadridSpain | Up | 553 ms | 104.18.37.43 |
| WarsawPoland | Up | 641 ms | 172.64.150.213 |
| Los AngelesUSA | Up | 221 ms | 104.18.37.43 |
| São PauloBrazil | Up | 364 ms | 172.64.150.213 |
| SingaporeSingapore | Up | 427 ms | 172.64.150.213 |
| TokyoJapan | Up | 1,016 ms | 172.64.150.213 |
Checked with check-host.net from its servers in these cities 18 h ago, for wpengine.com. Time is how long each server took to load the page.
WP Engine FAQ
Is WP Engine down right now?
Why does my WP Engine site show 'Error establishing a database connection'?
Why can't I connect to my WP Engine site through SSH?
Why is my WP Engine staging site stuck on a 502 Bad Gateway error?
Why did my WP Engine invoice payment fail?
How we track WP Engine
The status on this page comes from user-submitted problem reports for WP Engine, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for WP Engine, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from WP Engine's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.