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Candy Crush Soda Saga king.com

Is Candy Crush Soda Saga down right now? Live status and outage tracker

No, Candy Crush Soda Saga is up.

No outage detected, and no user reports in the last hour.

Live Updated 4 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

2 reports in total, counted in 15-minute windows

No problem reports came in for Candy Crush Soda Saga in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. There has been no spike in reports since 6 October. These are user reports from the US, where most people report Candy Crush Soda Saga problems.

Around the world right now: normal in 71 other countries. By country

NormalClose to the usual level24 h · 2 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

1 report, 22 h ago

Last 24 hours

Candy Crush Soda Saga outages and problems

In the past 24 hours, 2 user reports came in for Candy Crush Soda Saga. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Candy Crush Soda Saga stayed at their usual level the whole time.

This month

Candy Crush Soda Saga in October 2026

Problem reports in October (since 6 October): 5

Monthly report for October 2026

People who report a problem with Candy Crush Soda Saga to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Login
Purchases
Server Connection
Game Play
Game Launch
Lag / Latency

World map

Candy Crush Soda Saga reports around the world

In the last 24 hours, 7 problem reports about Candy Crush Soda Saga came in from 5 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	24 hours
The US numbers above	Normal	3
Australia	Normal	1
Brazil	Normal	1
Japan	Normal	1
Ireland	Normal	1
Germany	Normal	0
Argentina	Normal	0
The Netherlands	Normal	0
Belgium	Normal	0
The UK	Normal	0
France	Normal	0
Italy	Normal	0

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Candy Crush Soda Saga problem spikes, last 30 days

Since 6 October, Candy Crush Soda Saga had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

Brazil4
The US4
Finland2
Japan2
Australia1
Ireland1
Mexico1
The UAE0

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix Candy Crush Soda Saga not working

Candy Crush Soda Saga is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach king.com over your own connection, right now. Nothing is sent to us or stored.

Force quit and reopen Candy Crush Soda Saga
Swipe the app away from your recent apps list, then open it again. This clears a stuck level or loading screen without touching your progress. On iPhone, swipe up from the bottom and pause, then swipe the app card up; on Android, open the recent apps button and swipe the card away.
Toggle Airplane Mode for Candy Crush Soda Saga
Turn Airplane Mode on for 10 seconds, then off, and switch between Wi-Fi and mobile data. Candy Crush Soda Saga needs a stable connection for events and lives, so a weak signal can cause a spinner or a no internet message. Try a different network.
Update Candy Crush Soda Saga and restart your phone
Open the App Store or Google Play, find Candy Crush Soda Saga, and install any pending update. Then restart your phone because a fresh boot clears memory leaks and background conflicts that cause freezes or crashes. If the app still fails, check the official status page for known outages.
Clear cache or reinstall Candy Crush Soda Saga
On Android, open Settings > Apps > Candy Crush Soda Saga > Storage, then tap Clear cache. Do not tap Clear data unless you have linked the game to a King account or Facebook, because that can erase local progress. If you use iPhone, delete the app and reinstall it from the App Store, then sign back into your account; if the problem continues, use the help centre to reach support.

While Candy Crush Soda Saga is down: what to use instead

Candy Crush Saga Another King match-three game helps when the app will not load and you still want the same candy-swapping habit.
Bejeweled Try this for a quick swap puzzle.
King status page Check the official status page if you need to know whether the problem is on your side or across the service.
King help centre Use the help centre when the app keeps failing after a restart and you want the company's own troubleshooting steps or a way to report the issue.

Your device

Fix Candy Crush Soda Saga on Windows, Mac, Android and iPhone

Candy Crush Soda Saga on Windows

Fix: If Candy Crush Soda Saga isn't loading on Windows, update the game via the Microsoft Store or clear your browser cache if playing online. You can also try resetting the app in Windows Settings under Apps & Features.
Check: Check if Candy Crush Soda Saga is down on Windows by verifying your internet connection and checking the Microsoft Store for server outage reports. You can also try loading the game via a web browser to see if the issue is app-specific.

Command Prompt

ping king.comTest whether Candy Crush Soda Saga's servers reply

nslookup king.comCheck that Candy Crush Soda Saga's DNS resolves

tracert king.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Candy Crush Soda Saga on Mac

Fix: To fix Candy Crush Soda Saga on Mac, ensure your macOS is updated and try relaunching the game from the App Store. If playing via a browser, clear your browser history and disable conflicting extensions.
Check: Determine if Candy Crush Soda Saga is down on Mac by checking the Apple App Store status or attempting to access the game through Facebook on a different web browser.

Terminal

ping -c 4 king.comTest whether Candy Crush Soda Saga's servers reply

nslookup king.comCheck that Candy Crush Soda Saga's DNS resolves

traceroute king.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Candy Crush Soda Saga on Android

Fix: Resolve Candy Crush Soda Saga issues on Android by clearing the app's cache in your device settings and checking the Google Play Store for updates. If it still fails, reinstalling the app often fixes corrupted data.
Check: To check if Candy Crush Soda Saga is down on Android, look for connection error codes upon launch or check the Google Play Store reviews for recent user outage reports.

Candy Crush Soda Saga on iPhone and iPad

Fix: Fix Candy Crush Soda Saga on iPhone or iPad by offloading and reinstalling the app via the iOS App Store, or forcing the app to close and restarting your device. Ensure you are connected to a stable Wi-Fi or cellular network.
Check: Find out if Candy Crush Soda Saga is down on iOS by checking the Apple App Store for update issues or monitoring official King social media channels for server maintenance announcements.

About

What happens when Candy Crush Soda Saga goes down

King makes Candy Crush Soda Saga, a match-three puzzle game for phones and tablets with levels built around soda bottles and gummy bears. You play in short bursts, so an outage interrupts level attempts and saved progress.

Your first sign is usually a loading screen that hangs or a level that will not start, with a connection error telling you to check your internet even when other apps load fine. If the game opens, progress sync between devices can stall, and lives or boosters may look missing until the connection returns. Friends lists and leaderboards can lag too. Problems can be partial: one platform or region may fail while another works, and the status at the top reflects whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours.

Servers and network

Candy Crush Soda Saga IP address, servers and network

Checking king.com from our server…

Questions

Candy Crush Soda Saga FAQ

Is Candy Crush Soda Saga down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. The official status page listed above can show if King reports a wider issue. To tell whether the problem is only on your side, switch between Wi-Fi and mobile data, restart the app, restart your device, and try another online app. If those work, the trouble is probably local.

Why does Candy Crush Soda Saga show a connection error when my other apps are online?

That message means the game cannot reach King's servers. Your Wi-Fi or mobile data may work for other apps while the game itself is blocked, or the service may be having trouble. Try switching networks, then force close and reopen the app; if the error stays on multiple networks, check the help centre listed above for account and device steps.

I reinstalled Candy Crush Soda Saga and lost my progress. Can I get it back?

Progress usually lives with the account or social login you connected before reinstalling, so sign back into the same King or Facebook account you used. If you played as a guest and never linked an account, the old progress may not be recoverable. Open the help centre listed above and send your player ID if you have it, because support can check the account on their end.

My payment went through but the gold bars or booster I bought in Candy Crush Soda Saga never arrived. What should I do?

The app store processes your payment, so check that you got a receipt and that you are signed into the same store account you paid with. Close the app completely, then reopen it, because a fresh launch sometimes makes the items appear. If they are still missing, contact King support through the help centre listed above and include the receipt details.

Can I play Candy Crush Soda Saga on my phone and Facebook with the same progress?

Yes, if you connect the same King or Facebook account on each device, progress and gold bars can sync across supported platforms. The account link is what ties them together. If one device shows older progress, sign out and back in, then force close the app before trying again.

For your site

Put the Candy Crush Soda Saga status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/candy-crush-soda/"><img src="https://isitdownrightnow.app/badge/candy-crush-soda.svg" alt="Candy Crush Soda Saga status" height="20"></a>

Markdown, for README files

[![Candy Crush Soda Saga status](https://isitdownrightnow.app/badge/candy-crush-soda.svg)](https://isitdownrightnow.app/services/candy-crush-soda/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Candy Crush Soda Saga

The status on this page comes from user-submitted problem reports for Candy Crush Soda Saga, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Candy Crush Soda Saga, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Candy Crush Soda Saga's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.