Is Atom Bank down right now? Live status and outage tracker

Atom Bank outages and problems

User reports, last 24 hours

120 reports in total, counted in 15-minute windows

No problem reports came in for Atom Bank in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 120 reports. Most recent reports were about app (88%) and login (10%). The last spike in reports was 11 h ago and lasted 15 min. These are user reports from the UK, where most people report Atom Bank problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 120 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

8

8 reports, 19 h ago

In the past 24 hours, 120 user reports came in for Atom Bank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 8 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Atom Bank in November 2026

Problem reports in November (since 10 November)

244

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Atom Bank.

1. App88%
2. Login10%
3. Online Banking3%

Share of 40 recent reports that said what was wrong.

Where Atom Bank problem reports come from

The map shows where recent problem reports for Atom Bank came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

Atom Bank problem spikes, last 30 days

Since 10 November, Atom Bank had 2 outage spikes and 2 periods of elevated reports. The longest lasted 31 min, on 10 November.

• Elevated reports
  Wed 11 Nov, 16:50–17:05

  Lasted 15 min
  10peak reports
• Outage
  Tue 10 Nov, 21:29–21:59

  Lasted 31 min
  14peak reports
• Elevated reports
  Tue 10 Nov, 20:52–21:09

  Lasted 18 min
  10peak reports
• Outage
  Tue 10 Nov, 18:36–18:59

  Lasted 23 min
  12peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 November 2026. Monthly reports for all services

How to fix Atom Bank not working

Atom Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Update the Atom Bank app

   Open the App Store on iPhone or Google Play on Android, search for Atom Bank, and tap Update if the button shows. An old build can fail at sign-in or drop the connection after the biometric prompt. After the update, open the app again before you try another fix.

2. Force close Atom Bank

   On iPhone, swipe up from the bottom edge and flick the Atom Bank card away; on Android, open Settings > Apps > Atom Bank > Force stop. Reopen it and sign in with your usual details. This clears a stuck screen or a spinner that never finishes.

3. Test Atom Bank on mobile data

   Turn Wi-Fi off and back on, then try the app over mobile data with Wi-Fi switched off. If a VPN is active, disconnect it in your phone's VPN settings before you open Atom Bank again. A VPN or a captive portal can block the login screen.

4. Reinstall Atom Bank

   Delete the app, then install Atom Bank again from the App Store or Google Play. Sign in with your existing details; do not create a new account. If the same error returns, contact support through the bank's website.

While Atom Bank is down: what to use instead

• Atom app If the website is down, open the app to check your accounts because it is a separate way in.
• Another bank's app For an urgent transfer or balance check, use the app for your other current account.
• Another bank's phone line If you cannot get into an app, call the phone line for your other bank for an urgent transfer.
• Cash If you need a small payment and the app is unavailable, use cash you already have or withdraw from another bank's ATM.

Problems at the same time as Atom Bank

Since 10 November, all 4 of Atom Bank's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Atom Bank problems

The busiest hour for reports about Atom Bank is 18:00 to 19:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when Atom Bank goes down

Atom Bank IP address, servers and network

Atom Bank FAQ