Bank of America outages and problems
In the past 24 hours, 622 user reports came in for Bank of America. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.
The most recent spike big enough to count as an outage was 16 hours ago. The busiest 15-minute window of the day had 126 reports, about 16 hours ago.
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Elevated reports
Ended 7 h agoLasted 15 min12peak reports
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Outage
Ended 15 h agoLasted 1 h126peak reports
Bank of America in October 2026
- Problem reports in October (since 27 October)
- 673
Monthly report for October 2026
What people said was wrong in recent problem reports for Bank of America, as a share of those reports:
- 28% Mobile login
- 21% Online login
- 21% Online Banking
- 19% Mobile banking
- 5% Cards
- 2% Bill Pay
Where Bank of America problem reports come from
Recent reports came from 87 areas. The most came from around Los Angeles, CA, New York City, NY and Seattle, WA. Share of recent reports by area, named after its biggest town:
- 10% Los Angeles, CA
- 6% New York City, NY
- 6% Seattle, WA
- 5% San Jose, CA
- 5% San Francisco, CA
- 4% Phoenix, AZ
From 590 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Bank of America problem spikes, last 30 days
Since 27 October, Bank of America had 2 outage spikes and 2 periods of elevated reports. The longest lasted 1 h 48 min, on 27 October.
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Elevated reports
Wed 28 Oct, 19:42–19:57Lasted 15 min10peak reports
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Elevated reports
Wed 28 Oct, 13:42–13:59Lasted 17 min12peak reports
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Outage
Wed 28 Oct, 04:59–05:59Lasted 1 h150peak reports
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Outage
Tue 27 Oct, 19:50–21:38Lasted 1 h 48 min19peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Bank of America not working
Bank of America is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach bankofamerica.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Bank of America.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Bank of America is down: what to use instead
- Bank of America website Use the website from a browser when the app stalls at sign-in and you need to check balances or move money between accounts.
- Debit or credit card Pay with a debit or credit card at a store or online when the app will not open.
- ATM Use an ATM for cash or a deposit when the app and website will not open; it helps when you need cash in hand or money in your account.
- Phone line Call the number on the back of your card when you cannot sign in and need a balance or to report a lost card.
Problems at the same time as Bank of America
Since 27 October, all 4 of Bank of America's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football4 times
- Cricket Wireless4 times
- Astound4 times
- Honda Link3 times
- Character.AI3 times
- ADP3 times
How many of Bank of America's spikes overlapped one of theirs.
During the latest spike
Bank of America: Wed 28 Oct, 19:42 to 19:57
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:14
- Honda Link, outage,12:14 to 21:14
- Character.AI, outage,12:29 to 21:14
- ADP, outage,12:29 to 21:14
- AMC Theatres, outage,13:59 to 20:14
- YouTube, outage,14:59 to 21:14
- USPS, outage,15:29 to 21:14
- Fanduel, outage,15:44 to 21:14
29 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Bank of America problems
The busiest hour for reports about Bank of America is 16:00 to 17:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.93 reports on an average day
- 01:00 to 02:00: 0.47 reports on an average day
- 02:00 to 03:00: 0.71 reports on an average day
- 03:00 to 04:00: 0.45 reports on an average day
- 04:00 to 05:00: 0.36 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0.79 reports on an average day
- 07:00 to 08:00: 0.1 reports on an average day
- 08:00 to 09:00: 0.16 reports on an average day
- 09:00 to 10:00: 0.21 reports on an average day
- 10:00 to 11:00: 0.26 reports on an average day
- 11:00 to 12:00: 0.14 reports on an average day
- 12:00 to 13:00: 0.3 reports on an average day
- 13:00 to 14:00: 0.41 reports on an average day
- 14:00 to 15:00: 0.74 reports on an average day
- 15:00 to 16:00: 0.74 reports on an average day
- 16:00 to 17:00: 1.2 reports on an average day
- 17:00 to 18:00: 1.2 reports on an average day
- 18:00 to 19:00: 0.99 reports on an average day
- 19:00 to 20:00: 0.82 reports on an average day
- 20:00 to 21:00: 1 report on an average day
- 21:00 to 22:00: 0.22 reports on an average day
- 22:00 to 23:00: 1.2 reports on an average day
- 23:00 to 00:00: 0.94 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 13 reports on an average Tuesday
- Wednesday: 92 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Bank of America IP address, servers and network
Checking bankofamerica.com from our server…
How we track Bank of America
The status on this page comes from user-submitted problem reports for Bank of America, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Bank of America, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Bank of America doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.