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Is Qualys down right now? Live status and outage tracker

No, Qualys is up.

No outage detected, and no user reports in the last hour.

Qualys's own status page: status.qualys.com

Live Updated 3 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Qualys in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 5 October.

Around the world right now: normal in 72 other countries. By country

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

Qualys outages and problems

No user reports came in for Qualys in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Qualys stayed at their usual level the whole time.

Official status

What Qualys's status page says

Checking status.qualys.com…

Report categories

What people can report about Qualys

People who report a problem with Qualys to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Login
App

World map

Qualys reports around the world

In the last 24 hours, 1 problem report about Qualys came in from one country. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	24 hours
The US	Normal	1
The UK	Normal	0
Mexico	Normal	0
The Netherlands	Normal	0
Germany	Normal	0
Belgium	Normal	0
France	Normal	0
Russia	Normal	0
Italy	Normal	0
India	Normal	0
Spain	Normal	0
Canada	Normal	0

Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Qualys problem spikes, last 30 days

Since 5 October, Qualys had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US1
The UAE0
Argentina0
Austria0
Australia0
Azerbaijan0
Bangladesh0
Belgium0

Country history starts on 30 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Qualys not working

Qualys is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach qualys.com over your own connection, right now. Nothing is sent to us or stored.

Check the official status page
Open the Qualys official status page before you change any settings. The report graph on this page counts user problem reports in 15-minute windows over the last 24 hours, so it cannot confirm an outage by itself. If the official page lists an incident, wait for the next update.
Clear the browser session
Sign out of Qualys, then clear cookies and site data for its domain. Open a private window and sign in again; if the dashboard loads, a cached session or an extension is the cause. Disable extensions one at a time until the login loop stops.
Restart the cloud agent
On the affected host, restart the Qualys Cloud Agent service from Services.msc on Windows. On Linux, run `systemctl restart qualys-cloud-agent`. In the Cloud Agent app, open Agents and confirm the host reports again; if it does not, read the agent log for connection errors.
Re-run the scan with credentials
In Vulnerability Management, go to Scans > Scans and select the failed scan to view its host errors. Check the authentication record under Scans > Authentication, then launch the scan again. If the result says a host is not reachable, add the scanner IP to the target firewall or use a scanner appliance that can reach the host.

While Qualys is down: what to use instead

Qualys status page Check it before you open a ticket, since it breaks incidents out by the shared platform your subscription runs on and shows whether engineers have posted an update yet.
Reports you already exported Your last downloaded PDF or CSV scan reports still cover audit questions and open remediation tickets until the console loads again.
Help centre support case Open a case if the status page looks clean but your scans keep failing, and include your platform and the scan name so support can trace the job.
Tenable Nessus or Rapid7 InsightVM When a compliance deadline can't wait, a one-off scan from either tool gets you fresh findings, though they won't merge into your Qualys history.

Your device

Fix Qualys on Windows, Mac, Android and iPhone

Qualys on Windows

Fix: Restart the Qualys Cloud Agent service in the Windows Services console and verify that your firewall is not blocking outbound traffic to the Qualys security operations center.
Check: Verify if the Qualys Cloud Agent log file shows connection timeouts or check if you can successfully load the Qualys Cloud Platform login page in your web browser.

Command Prompt

ping qualys.comTest whether Qualys's servers reply

nslookup qualys.comCheck that Qualys's DNS resolves

tracert qualys.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Qualys on Mac

Fix: Restart the Qualys Cloud Agent daemon and ensure your network's proxy settings are configured to allow traffic to the Qualys platform domains.
Check: Check the Qualys agent log files in your system diagnostic directory for communication errors or try accessing the Qualys portal via Safari.

Terminal

ping -c 4 qualys.comTest whether Qualys's servers reply

nslookup qualys.comCheck that Qualys's DNS resolves

traceroute qualys.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Qualys on Android

Fix: Clear the Qualys app cache, update the application from the Google Play Store, and ensure your device is not blocked by enterprise VPN or DNS filters.
Check: Open the Qualys app to see if it fails to sync with the cloud console, or check the Qualys status page using a mobile browser.

Qualys on iPhone and iPad

Fix: Reinstall the Qualys app from the App Store and ensure that cellular data and background app refresh permissions are enabled for Qualys in your iOS settings.
Check: Check if the Qualys app displays connection error messages during startup or verify server accessibility by loading the Qualys login portal in Safari.

About

What happens when Qualys goes down

Qualys is a cloud security and compliance platform that IT admins and security analysts use for vulnerability management, policy compliance, web app scanning, and asset inventory. Outages cut off scheduled scans, agent check-ins, dashboards, and API calls.

During an outage, sign-in often fails first: the login page may accept your credentials and then loop back with a session error. Scheduled scans do not start, Cloud Agent check-ins stop, dashboards for Vulnerability Management load with missing data, and Web Application Scanning jobs time out. API calls return server errors, and remediation tickets will not sync. Problems are often partial or regional, so one module can fail while another works; this site does not ping, probe, poll, or monitor Qualys itself, never checks from multiple locations, and the report level at the top only reflects whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours.

Servers and network

Qualys IP address, servers and network

Checking qualys.com from our server…

Questions

Qualys FAQ

Is Qualys down right now?

The status at the top of this page shows whether reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. The official status page is the better source for platform-wide incidents. To see if the problem is only on your side, try another network and a private browser window; if the same page loads there, your device or local network is the likely cause.

Why does the Qualys Cloud Agent show as offline when my internet works?

The agent can stop checking in when its local service is stopped, outbound HTTPS is blocked, the host clock has drifted, or a proxy is dropping traffic. Check the agent service on the host and confirm the machine can reach the Qualys Cloud Platform over HTTPS. If other hosts on that network also stopped, the problem is wider than one machine.

Why does Qualys VMDR show no scan results after a scan finishes?

A finished scan can return no findings if the scanner appliance was offline or if host authentication failed. Open the scan summary and compare the host count with what you expected. Test one host from the scanner's network, then check if a smaller option profile works.

How do I fix a Qualys login error or session timeout?

Try a private browser window and clear cookies for the site; expired sessions and stale cookies cause the same loop as a bad password. If your company uses single sign-on, ask your administrator to check your account status and role. Test a second device on another network before you blame the service.

Can a firewall or VPN block Qualys Web Application Scanning or Policy Compliance scans?

Yes. Scanner appliances and cloud scanners need network access to targets, so a firewall rule or a VPN route can stop a scan before it starts. Check that the scanner can reach the target host on the expected ports, then run a small scan against one asset to confirm. If your browser can reach the Qualys interface while scans fail, the problem is often the path between scanner and target.

For your site

Put the Qualys status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/qualys/"><img src="https://isitdownrightnow.app/badge/qualys.svg" alt="Qualys status" height="20"></a>

Markdown, for README files

[![Qualys status](https://isitdownrightnow.app/badge/qualys.svg)](https://isitdownrightnow.app/services/qualys/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Qualys

The status on this page comes from user-submitted problem reports for Qualys, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Qualys, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Qualys's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.