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Is Enterprise down right now? Live status and outage tracker

No, Enterprise is up.

No outage detected, and no user reports in the last hour.

Live Updated just now Data refreshes every 5 minutes

Not working for you? Help centre

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Enterprise in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 29 October. These are user reports from the US, where most people report Enterprise problems.

Around the world right now: normal in 38 other countries. By country

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

Enterprise outages and problems

No user reports came in for Enterprise in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Enterprise stayed at their usual level the whole time.

This month

Enterprise in November 2026

Problem reports in November: 0

Monthly report for November 2026

People who report a problem with Enterprise to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Login
App
Search
Checkout
Reservations

World map

Enterprise reports around the world

In the last 24 hours, 1 problem report about Enterprise came in from one country. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	24 hours
Ecuador	Normal	1
The US numbers above	Normal	0
Argentina	Normal	0
Australia	Normal	0
Austria	Normal	0
Belgium	Normal	0
Bulgaria	Normal	0
Canada	Normal	0
Colombia	Normal	0
Croatia	Normal	0
Costa Rica	Normal	0
Czechia	Normal	0

Each country's status compares its reports with the usual level there. 27 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Enterprise problem spikes, last 30 days

Since 29 October, Enterprise had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US9
Ecuador1
The UK1
The Netherlands1
Argentina0
Austria0
Australia0
Belgium0

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services

Troubleshooting

How to fix Enterprise not working

Enterprise is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach enterprise.com over your own connection, right now. Nothing is sent to us or stored.

Force quit Enterprise
Close the app completely, then open it again. On iPhone, open the app switcher and swipe the app card away; on Android, open Recents and swipe the app card off the screen. Try the same login or reservation action after it reloads.
Switch Enterprise to cellular
Turn off Wi-Fi in Control Center or Settings, then load the same page over cellular data. If the app works there, the Wi-Fi network is the problem, so forget that network in Settings > Wi-Fi and join it again.
Update the Enterprise app
Open the App Store and tap your profile icon. Pull down to refresh Available Updates, then install any update for the app. On Android, open Google Play and go to Manage apps and device from your profile icon; check for updates.
Reinstall Enterprise
On iPhone, touch and hold the app icon and choose Remove App, then Delete App. On Android, open Settings > Apps > See all apps > Enterprise, tap Uninstall, then install the app again from the App Store or Google Play and sign in.

While Enterprise is down: what to use instead

The website instead of the app When only the app is failing, the website in a phone or desktop browser may still let you look up, change or cancel a booking.
Your pickup branch Staff at the branch can often pull up your reservation when online booking won't load, so call the location or walk in with your licence and confirmation number.
Hertz If you need a car soon and can't get a booking through, Hertz has counters at most major airports.
Avis Avis rents at airports and in cities; check its cancellation terms before you book, because you might switch back once Enterprise is working again.

Your device

Fix Enterprise on Windows, Mac, Android and iPhone

Enterprise on Windows

Fix: Clear your browser's cache and cookies, or try accessing the Enterprise website using an incognito window. You can also temporarily disable browser extensions or VPNs that might block the Enterprise portal.
Check: Check if the Enterprise website loads on a different browser, or test your internet connection by visiting other websites.

Command Prompt

ping enterprise.comTest whether Enterprise's servers reply

nslookup enterprise.comCheck that Enterprise's DNS resolves

tracert enterprise.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Enterprise on Mac

Fix: Clear your Safari or Chrome browsing history and cache, or temporarily disable any active VPNs that could block the Enterprise website. Restarting your router or switching to a different DNS server can also resolve connection issues.
Check: Try loading the Enterprise website in Safari's Private Browsing mode, or check official social media channels for Enterprise service updates.

Terminal

ping -c 4 enterprise.comTest whether Enterprise's servers reply

nslookup enterprise.comCheck that Enterprise's DNS resolves

traceroute enterprise.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Enterprise on Android

Fix: Go to your device settings, force stop the Enterprise app, and clear its cache and data. If the issue persists, reinstall the Enterprise app from the Google Play Store.
Check: Check the Google Play Store to see if there is an update available for the Enterprise app, or try loading the Enterprise website on your mobile browser.

Enterprise on iPhone and iPad

Fix: Force close the Enterprise app and toggle your Wi-Fi or cellular connection off and back on. If it still won't load, delete and reinstall the Enterprise app from the App Store.
Check: Verify if the Enterprise app has an update waiting in the App Store, or check if the Enterprise mobile website is accessible via Safari.

About

What happens when Enterprise goes down

Enterprise rents cars worldwide. If you rent for travel or an insurance replacement, you need the site and app to book cars and pull up confirmation numbers at the counter.

When booking stalls, you can search cars but dates spin or saved trips show blank. Logins to Enterprise Plus often fail first, so you get kicked out at sign in while pickup changes and branch stock stop loading because the back end cannot pull live inventory. You can still call branches. Although the main site holds up, one city or airport spot may show no cars while others book fine because branch inventory stops syncing.

Servers and network

Enterprise IP address, servers and network

IPv4 address: 23.67.137.95
IPv6 addresses: 2a02:26f0:ab00:4a2::a2f
Show all 2
2a02:26f0:ab00:4aa::a2f
Network: AS16625 · Akamai Technologies, Inc., registered in the United States
Served through: Akamai
DNS hosted by: its own name servers (enterprise.com)
HTTPS certificate: Issued by Sectigo Limited, valid until 14 Feb 2027 (104 days)
HTTP/3: Not advertised
Our check: Answered in 907 ms

Checked from our server in Frankfurt, Germany, 3 days ago, for www.enterprise.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.enterprise.com. Fastest from Tokyo (22 ms), slowest from Paris (2,048 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 10 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up · HTTP 301	48 ms	23.212.200.112
ViennaAustria	Up · HTTP 301	37 ms	23.36.209.55
MilanItaly	Up · HTTP 301	1,216 ms	23.58.206.13
ParisFrance	Up · HTTP 301	2,048 ms	23.206.64.67
AmsterdamNetherlands	Up · HTTP 301	226 ms	23.58.206.13
MadridSpain	Up · HTTP 301	29 ms	184.24.4.82
WarsawPoland	Up · HTTP 301	117 ms	23.67.137.95
Los AngelesUSA	Up · HTTP 301	28 ms	173.222.227.101
São PauloBrazil	Up · HTTP 301	176 ms	23.10.57.80
SingaporeSingapore	Up · HTTP 301	114 ms	23.203.77.8
TokyoJapan	Up · HTTP 301	22 ms	2.18.148.14

Checked with check-host.net from its servers in these cities 3 days ago, for www.enterprise.com. Time is how long each server took to load the page.

Questions

Enterprise FAQ

Is Enterprise down right now?

The status at the top of this page shows whether user problem reports for Enterprise are above their usual level, counted in 15-minute windows over the last 24 hours. A single failed page load can be your connection. Test your side by trying the site or app on another device and switching from Wi-Fi to cellular data. The help centre is at https://www.enterprise.com/en/help.html.

Why does the Enterprise app say my reservation cannot be found?

It usually means the confirmation number and the last name on the booking do not match what the app has, or you booked through a third party that has not passed the details to the service. Check your email for the original confirmation and re-enter both fields exactly as they appear. If the reservation still will not load, call the branch you chose or use the help centre, because the app cannot fix a record that was never linked to your account.

Can I still pick up a car if the Enterprise website or app is not loading?

Yes, if you have a confirmed reservation and the branch has your details. Bring your driver's license and a payment card in your name. The counter staff can look up the booking from your name and pickup time, though a long outage may slow check-in. If you booked through a travel site, bring that receipt too, since the branch may not see the same record.

Why did my payment fail when I booked through Enterprise?

A declined card is the usual cause. The app or site may show a generic payment error without saying why. Banks sometimes block rental holds that look unusual, especially if you just changed your billing address or are booking from another country. Try another card or call your bank to clear the hold; if the page keeps failing, check your account for a pending charge before you try again.

How do I change or cancel a reservation if Enterprise is having problems?

Use the confirmation email link first, because it often opens the booking without a full login. If that link dead ends, try the app again on cellular data or call the branch where you are set to pick up the car. Save the cancellation number or any email confirmation, and check your account later to confirm the change went through. A canceled booking that still shows as active can cause problems at pickup, so do not leave it unresolved.

For your site

Put the Enterprise status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/enterprise/"><img src="https://isitdownrightnow.app/badge/enterprise.svg" alt="Enterprise status" height="20"></a>

Markdown, for README files

[![Enterprise status](https://isitdownrightnow.app/badge/enterprise.svg)](https://isitdownrightnow.app/services/enterprise/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Enterprise

The status on this page comes from user-submitted problem reports for Enterprise, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Enterprise, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Enterprise doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.