Honda Link outages and problems
In the past 24 hours, 66 user reports came in for Honda Link. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Honda Link
What went wrong
What people said was wrong in recent problem reports for Honda Link worldwide.
Share of 11 recent reports that said what was wrong, from every country listed below.
Honda Link reports around the world
In the last 24 hours, 104 problem reports about Honda Link came in from 3 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 95 |
| Indonesia | Normal | 0 | 8 |
| Serbia | Normal | 0 | 1 |
| Brazil | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
| The UAE | Normal | 0 | 0 |
| Ukraine | Normal | 0 | 0 |
| South Africa | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
| The Philippines | Normal | 0 | 0 |
| Pakistan | Normal | 0 | 0 |
| Nigeria | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Honda Link problem spikes, last 30 days
Since 28 October, Honda Link had 3 outage spikes. The longest lasted 9 h 24 min, on 28 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 276 reports (outage spike that day)
- Thu 29 Oct: 121 reports
- Fri 30 Oct: 79 reports (outage spike that day)
- Sat 31 Oct: 66 reports
- Sun 1 Nov: no data
-
Outage
Fri 30 Oct, 17:46–18:11Lasted 24 min13peak reports
-
Outage
Wed 28 Oct, 13:59–23:23Lasted 9 h 24 min35peak reports
-
Outage
Tue 27 Oct, 19:16–23:00Lasted 3 h 43 min30peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US718
- Indonesia61
- Peru2
- Bangladesh1
- Brazil1
- Canada1
- The UK1
- Poland1
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Honda Link not working
Honda Link is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach honda.com over your own connection, right now. Nothing is sent to us or stored.
Check phone data and app access
Open your phone Settings and find HondaLink in the app list. Turn on Cellular Data for it; if you use Wi-Fi, switch to cellular for a minute because a captive portal can block the connection.
Force quit and reopen
Swipe the app card off the app switcher, then open it again. This clears a stuck sign-in screen or a map that never loads; if the app opens to a blank page, wait 30 seconds before you tap anything.
Update the app and phone
Go to the App Store or Google Play and install any pending HondaLink update. Check your phone's system update screen too, because older iOS and Android versions can break the app's connection.
Reinstall and add your vehicle again
Delete HondaLink and restart the phone; install it again from the App Store or Google Play. Sign in with your Honda account and add the vehicle using the VIN; if pairing still fails, use the help centre on owners.honda.com.
While Honda Link is down: what to use instead
- Your key fob The fob locks and unlocks the doors without any connection, and on models with remote engine start it can warm or cool the cabin from close range.
- Honda Owners website Sign in on a browser to check maintenance schedules and open recalls when the app won't load.
- Your dealer's service desk Phone them to book service.
- Apple CarPlay or Android Auto If you normally send destinations to the car from your phone, plug it in and run Google Maps or Apple Maps on the dash screen to get the same route.
Fix Honda Link on Windows, Mac, Android and iPhone
Honda Link on Windows
- Fix
- Clear your web browser's cache and cookies or try accessing the Honda Link portal in an incognito window. Ensure your firewall or antivirus is not blocking the Honda Link website.
- Check
- Check if the Honda Link owner portal website loads on another browser or device. If the page fails to load everywhere, the Honda Link web service may be experiencing an outage.
ping honda.comTest whether Honda Link's servers replynslookup honda.comCheck that Honda Link's DNS resolvestracert honda.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadHonda Link on Mac
- Fix
- Clear your Safari or Chrome browsing data and temporarily disable extensions that might block the Honda Link portal. Restart your Mac and verify your internet connection is active.
- Check
- Try loading the Honda Link web portal in a private browsing window to see if it resolves. If the site fails to load, verify if other web services are functioning normally.
ping -c 4 honda.comTest whether Honda Link's servers replynslookup honda.comCheck that Honda Link's DNS resolvestraceroute honda.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadHonda Link on Android
- Fix
- Clear the Honda Link app cache and data in your Android settings, or reinstall the app from the Google Play Store. Verify that the app has all required location and Bluetooth permissions enabled.
- Check
- Check the Google Play Store for pending updates or see if the Honda Link app displays a network connection error. Try switching from Wi-Fi to mobile data to see if the app connects.
Honda Link on iPhone and iPad
- Fix
- Force close and relaunch the Honda Link app, or reinstall it from the App Store. Make sure cellular data permissions are enabled for Honda Link in your iPhone settings.
- Check
- Look for pending updates in the App Store or check if the Honda Link app gets stuck on the splash screen. Verify your iOS device has a stable cellular or Wi-Fi connection.
Problems at the same time as Honda Link
Since 28 October, all 3 of Honda Link's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own3 times
- Capital One3 times
- Starbucks3 times
- Google3 times
- Counter-Strike3 times
- Royal Mail3 times
How many of Honda Link's spikes overlapped one of theirs.
During the latest spike
Honda Link: Fri 30 Oct, 17:46 to 18:11
- Archive of Our Own, outage,29 Oct 07:55 to 1 Nov 00:10
- McDonald's App, outage,11:35 to 21:55
- Capital One, outage,12:43 to 31 Oct 06:42
- Starbucks, outage,12:54 to 23:39
- FedEx, outage,13:34 to 21:10
- Frontier, outage,13:57 to 31 Oct 00:22
- Paddy Power, outage,14:14 to 20:36
- Ezee Fiber, outage,15:39 to 21:26
26 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Honda Link problems
The busiest hour for reports about Honda Link is 14:00 to 15:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 0.71 reports on an average day
- 01:00 to 02:00: 0.62 reports on an average day
- 02:00 to 03:00: 0.71 reports on an average day
- 03:00 to 04:00: 0.43 reports on an average day
- 04:00 to 05:00: 0.21 reports on an average day
- 05:00 to 06:00: 0.08 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.04 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0.07 reports on an average day
- 10:00 to 11:00: 0.06 reports on an average day
- 11:00 to 12:00: 0.31 reports on an average day
- 12:00 to 13:00: 0.35 reports on an average day
- 13:00 to 14:00: 0.93 reports on an average day
- 14:00 to 15:00: 0.97 reports on an average day
- 15:00 to 16:00: 0.87 reports on an average day
- 16:00 to 17:00: 0.6 reports on an average day
- 17:00 to 18:00: 0.82 reports on an average day
- 18:00 to 19:00: 0.93 reports on an average day
- 19:00 to 20:00: 0.43 reports on an average day
- 20:00 to 21:00: 0.59 reports on an average day
- 21:00 to 22:00: 0.53 reports on an average day
- 22:00 to 23:00: 0.31 reports on an average day
- 23:00 to 00:00: 0.76 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 3.9 reports on an average Wednesday
- Thursday: 39 reports on an average Thursday
- Friday: 18 reports on an average Friday
- Saturday: 17 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Honda Link goes down
Honda Link is the connected car app Honda owners use for remote start, door locks, charge status, and service scheduling. When it stops responding, those commands and status checks stall, so you cannot confirm whether your car is locked or charging.
Remote commands often fail first; you tap start or lock, the app spins, and the request times out. Vehicle status can go stale for hours, so fuel range and charge level show old numbers even when the car is fine. Notifications for charging or service reminders may arrive late or not at all. Problems are often partial: one feature or one region can break while other parts of the app still work, and the cause may sit with Honda's servers or the car's cellular connection.
Honda Link IP address, servers and network
- IPv4 address
- 23.67.141.246
- IPv6 addresses
- 2a02:26f0:2780:b80::21b0
Show all 2
- 2a02:26f0:2780:b8d::21b0
- Network
- AS16625 · Akamai Technologies, Inc., registered in the United States
- Served through
- Akamai
- DNS hosted by
- its own name servers (amerhonda.com)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 3 Dec 2026 (32 days)
- HTTP/3
- Supported
- Our check
- Answered in 420 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 3 days ago, for www.honda.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.honda.com. 1 of the answers turned the automated check away (HTTP 403), which many sites do with bots; the site itself was up. Fastest from Tokyo (26 ms), slowest from Los Angeles (279 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 150 ms | 23.201.255.124 |
| ViennaAustria | Up | 49 ms | 23.205.191.107 |
| MilanItaly | Up | 147 ms | 23.52.54.101 |
| ParisFrance | Up · HTTP 403 | 29 ms | 2.18.142.220 |
| AmsterdamNetherlands | Up | 27 ms | 23.222.33.70 |
| MadridSpain | Up | 189 ms | 23.223.94.6 |
| WarsawPoland | Up | 210 ms | 23.211.46.105 |
| Los AngelesUSA | Up | 279 ms | 96.17.212.164 |
| São PauloBrazil | Up | 37 ms | 184.85.128.248 |
| SingaporeSingapore | Up | 212 ms | 125.252.219.75 |
| TokyoJapan | Up | 26 ms | 23.34.110.142 |
Checked with check-host.net from its servers in these cities 3 days ago, for www.honda.com. Time is how long each server took to load the page.
Honda Link FAQ
Is Honda Link down right now?
Why won't remote start or door lock work in the HondaLink app?
Why does my HondaLink vehicle status show old or missing information?
How do I fix a HondaLink login loop or a code that never arrives?
Can I use HondaLink after buying a used Honda that still has the old owner's account?
How we track Honda Link
The status on this page comes from user-submitted problem reports for Honda Link, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Honda Link, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Honda Link doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.