TD Canada Trust outages and problems
In the past 24 hours, 1,100 user reports came in for TD Canada Trust. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 90.63% uptime for the day.
The most recent spike big enough to count as an outage was 15 hours ago. The busiest 15-minute window of the day had 40 reports, about 18 hours ago.
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Elevated reports
Ended 7 h agoLasted 15 min10peak reports
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Elevated reports
Ended 8 h agoLasted 45 min10peak reports
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Elevated reports
Ended 9 h agoLasted 15 min11peak reports
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Elevated reports
Ended 10 h agoLasted 45 min16peak reports
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Outage
Ended 12 h agoLasted 11 h 15 min40peak reports
TD Canada Trust in October 2026
- Problem reports in October (since 28 October)
- 1,122
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for TD Canada Trust.
Share of 236 recent reports that said what was wrong.
Where TD Canada Trust problem reports come from
The map shows where recent problem reports for TD Canada Trust came from in Canada. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
TD Canada Trust problem spikes, last 30 days
Since 28 October, TD Canada Trust had 1 outage spike and 4 periods of elevated reports. The longest lasted 11 h 15 min, on 28 October.
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Elevated reports
Thu 29 Oct, 03:05–03:20Lasted 15 min15peak reports
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Elevated reports
Thu 29 Oct, 01:50–02:35Lasted 45 min11peak reports
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Elevated reports
Thu 29 Oct, 01:05–01:20Lasted 15 min14peak reports
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Elevated reports
Wed 28 Oct, 23:20–00:05Lasted 45 min21peak reports
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Outage
Wed 28 Oct, 11:20–22:35Lasted 11 h 15 min42peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix TD Canada Trust not working
TD Canada Trust is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach tdcanadatrust.com over your own connection, right now. Nothing is sent to us or stored.
Retry TD app on cellular data
Turn off Wi-Fi in Control Center on iPhone or Quick Settings on Android, then open the app and sign in. A blocked Wi-Fi network can stall the app before sign-in.
Update the TD app
Check the App Store or Google Play for a TD Canada Trust update, then tap Update if one is listed; an old build can fail at sign-in or stop on the loading screen. The update takes a minute or two.
Try EasyWeb in a private window
In Chrome, tap the three-dot menu, choose New Incognito tab, then sign in to EasyWeb through the TD website. If EasyWeb works, the issue sits with the app or this device; if it fails too, your account or network is the likely cause.
Clear TD app cache or reinstall
On Android, open Settings > Apps > TD Canada Trust > Storage & cache and tap Clear cache. On iPhone, delete the app and reinstall it from the App Store.
While TD Canada Trust is down: what to use instead
- EasyWeb online banking If the app crashes or won't sign in, open EasyWeb in a browser to check balances and move money.
- TD debit or credit card A physical card works at the terminal when a mobile wallet or in-app payment stalls.
- TD telephone banking Call telephone banking if chat or the app won't load and you need a balance or a card problem handled.
- TD branch Go to a branch when digital banking fails and you need cash or a card issue fixed.
Problems at the same time as TD Canada Trust
Since 28 October, all 5 of TD Canada Trust's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football5 times
- Character.AI5 times
- Fanduel5 times
- Metronet5 times
- OpenAI5 times
- BT5 times
How many of TD Canada Trust's spikes overlapped one of theirs.
During the latest spike
TD Canada Trust: Thu 29 Oct, 03:05 to 03:20
- ESPN Fantasy Football, outage,27 Oct 19:50 to 10:20
- Character.AI, outage,28 Oct 12:35 to 04:05
- Fanduel, outage,28 Oct 15:50 to 05:35
- Metronet, outage,28 Oct 23:35 to 03:50
- DuckDuckGo, outage,02:00 to 03:35
- Facebook, outage,02:05 to 04:50
- EE, outage,02:05 to 04:05
- BT, outage,02:20 to 04:50
32 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report TD Canada Trust problems
The busiest hour for reports about TD Canada Trust is 01:00 to 02:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 0.93 reports on an average day
- 01:00 to 02:00: 1.1 reports on an average day
- 02:00 to 03:00: 0.21 reports on an average day
- 03:00 to 04:00: 0.82 reports on an average day
- 04:00 to 05:00: 0.6 reports on an average day
- 05:00 to 06:00: 0.42 reports on an average day
- 06:00 to 07:00: 0.18 reports on an average day
- 07:00 to 08:00: 0.21 reports on an average day
- 08:00 to 09:00: 0.71 reports on an average day
- 09:00 to 10:00: 0.57 reports on an average day
- 10:00 to 11:00: 0.52 reports on an average day
- 11:00 to 12:00: 0.76 reports on an average day
- 12:00 to 13:00: 0 reports on an average day
- 13:00 to 14:00: 0 reports on an average day
- 14:00 to 15:00: 0 reports on an average day
- 15:00 to 16:00: 0 reports on an average day
- 16:00 to 17:00: 0 reports on an average day
- 17:00 to 18:00: 0 reports on an average day
- 18:00 to 19:00: 0 reports on an average day
- 19:00 to 20:00: 0 reports on an average day
- 20:00 to 21:00: 0 reports on an average day
- 21:00 to 22:00: 0 reports on an average day
- 22:00 to 23:00: 0.27 reports on an average day
- 23:00 to 00:00: 0.79 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 27 reports on an average Wednesday
- Thursday: 43 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when TD Canada Trust goes down
TD Canada Trust is a Canadian bank with online banking, the mobile app, cards, and loans, and many people rely on it for daily payments and account access. When the service has trouble, you can lose sign-in, balances, transfers, or bill payments at the moment you need them.
Sign-in problems show up first: the app stalls on the login screen or EasyWeb refuses your password, and balances may not load after you get in. From there, Interac e-Transfers can sit pending and bill payments may fail before confirmation. Mobile cheque deposit can stop accepting photos, and the app may log you out before a transfer finishes. The status at the top counts problem reports in 15-minute windows over the last 24 hours, and this site does not ping, probe, poll, or monitor TD and never checks from multiple locations; problems can be regional or partial because one app version or mobile carrier can fail while other TD services still work.
TD Canada Trust IP address, servers and network
Checking tdcanadatrust.com from our server…
TD Canada Trust FAQ
Is TD Canada Trust down right now?
Why does the TD app keep signing me out while I pay a bill?
Why does Interac e-Transfer fail from my TD account?
Why is mobile cheque deposit not working in the TD app?
Why does EasyWeb show a blank page or an error after I log in?
Service updates from @td_canada
No posts about problems from @td_canada in the last 14 days. The latest is from .
How we track TD Canada Trust
The status on this page comes from user-submitted problem reports for TD Canada Trust, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TD Canada Trust, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. TD Canada Trust doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.